DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
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Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Did anyone get their phone to work with Sprint? They can't get the IMEI to work with any of the SIM cards (ICCID)
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Call 1-877-710-9276 and follow what msheik25 recommended above with getting them to file it under buyers remorse and it'll wipe the bill.
Thank you again OP for the AMAZING deal!
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
I must be the only one who was charged activation and a full months of service.
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
i cancelled the line next day and got my first bill today. its for $4. they prorated charges a day.
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Update: Order shipped last night and arriving today per UPS tracking. Just called ATT and cancelled the line pretty easily. FYI there is an ATT Loyalty # where I have found the reps are generally...
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
I am going to try my luck with att on FB chat.
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
That’s bad.. at least in my case the amount being charged looked to be prorated.
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
I am able to get credit for the activation but as for the one month in advance charge, the rep is not budging on that.
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Hmm.. If the agent is adamant. Did you ask him why the policy on the company website is 3 days?
...
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
thanks for the response. anyone else having issues with getting a credit to offset the charges?
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
It's hit n miss..verizon refused to cancel mine for another order but most of the people had success in it
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
The chat agent is firm on the charges not being prorated. I cancelled the phone within three days and still being charged activation fee and one month in advance. Agent is not willing to give a...
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Same here.. had chat with customer support. Got the amount credited to the account. Balance due: $0 now.
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
My order for shipping directly to me had been pending too since last Monday and wasn't too hopeful. But just got a call from BB..they had me verify my AT&T pin and we're able to push the order...
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Correct, It’s on their website.
"AT&T will refund any activation fee you might have paid if you cancel service within three days of activation."
...
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Yes, the charges showed up at the end of the billing statement even though I canceled the lines two days after they were opened.
I went on chat and was told the charges should fall off the next...
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Also thanks was able to pickup the phone
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Nope are you?
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Anyone seeing charges on their account even after the lines were cancelled?
DEAD - Moto One Active FREE / $0.00 @BBY on ATT - YMMV (will need new line or add a line, so credit pull but can cancel contract right away )
Expired
Thread created 12-02-2019 by slickwheelin
+2 Score
215 Replies
13,399 Views
Thanks, I’m stoked - always been a lurker on SD this was the first time I got a chance to return the favor!
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