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Post #133296608 added 12-11-2019 5:44 PM by Inu_Yasha in Deal Talk
Did anyone get their phone to work with Sprint? They can't get the IMEI to work with any of the SIM cards (ICCID)
Post #133294763 added 12-11-2019 4:47 PM by Inu_Yasha in Deal Talk
Call 1-877-710-9276 and follow what msheik25 recommended above with getting them to file it under buyers remorse and it'll wipe the bill. Thank you again OP for the AMAZING deal!
Post #133283015 added 12-11-2019 11:24 AM by seiromem in Deal Talk
I must be the only one who was charged activation and a full months of service.
Post #133277729 added 12-11-2019 9:23 AM by holly_molly in Deal Talk
i cancelled the line next day and got my first bill today. its for $4. they prorated charges a day.
Post #133229684 added 12-10-2019 7:58 AM by msheikh25 in Deal Talk
Update: Order shipped last night and arriving today per UPS tracking. Just called ATT and cancelled the line pretty easily. FYI there is an ATT Loyalty # where I have found the reps are generally...
Post #133200242 added 12-09-2019 12:44 PM by seiromem in Deal Talk
I am going to try my luck with att on FB chat.
Post #133199495 added 12-09-2019 12:27 PM by zingzingbing in Deal Talk
That’s bad.. at least in my case the amount being charged looked to be prorated.
Post #133198151 added 12-09-2019 11:49 AM by seiromem in Deal Talk
I am able to get credit for the activation but as for the one month in advance charge, the rep is not budging on that.
Post #133197767 added 12-09-2019 11:40 AM by zingzingbing in Deal Talk
Hmm.. If the agent is adamant. Did you ask him why the policy on the company website is 3 days? ...
Post #133197416 added 12-09-2019 11:31 AM by seiromem in Deal Talk
thanks for the response. anyone else having issues with getting a credit to offset the charges?
Post #133197290 added 12-09-2019 11:27 AM by holly_molly in Deal Talk
It's hit n miss..verizon refused to cancel mine for another order but most of the people had success in it
Post #133197080 added 12-09-2019 11:23 AM by seiromem in Deal Talk
The chat agent is firm on the charges not being prorated. I cancelled the phone within three days and still being charged activation fee and one month in advance. Agent is not willing to give a...
Post #133187231 added 12-09-2019 7:11 AM by zingzingbing in Deal Talk
Same here.. had chat with customer support. Got the amount credited to the account. Balance due: $0 now.
Post #133155662 added 12-08-2019 9:09 AM by msheikh25 in Deal Talk
My order for shipping directly to me had been pending too since last Monday and wasn't too hopeful. But just got a call from BB..they had me verify my AT&T pin and we're able to push the order...
Post #133151411 added 12-08-2019 6:47 AM by Martin_Junior in Deal Talk
Correct, It’s on their website. "AT&T will refund any activation fee you might have paid if you cancel service within three days of activation." ...
Post #133150715 added 12-08-2019 6:19 AM by seiromem in Deal Talk
Yes, the charges showed up at the end of the billing statement even though I canceled the lines two days after they were opened. I went on chat and was told the charges should fall off the next...
Post #133148222 added 12-08-2019 3:16 AM by benanfisa1 in Deal Talk
Also thanks was able to pickup the phone
Post #133144487 added 12-07-2019 9:34 PM by seiromem in Deal Talk
Anyone seeing charges on their account even after the lines were cancelled?
Post #133118015 added 12-07-2019 6:57 AM by slickwheelin in Deal Talk
Thanks, I’m stoked - always been a lurker on SD this was the first time I got a chance to return the favor!
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