Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
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I just texted Samsung CSR (62913) and after supplying my IMEI number, they issued me a pair of AKG earphones. ETA 1- 2 weeks
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
If anyone's purchase/IMEI number failed on the app, try it again. Apparently the issue was fixed.
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Same dealio right now--escalating to tier 3, contact in 5 days, blah blah
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
I have had Verizon Wiress for ever and have never had an issue with service.
I know that Xfinity Mobile used VZW towers, so would this be the same as being a VZW customer. I do realize Xfinity...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
I'm having the same issue. Apparently if you pre-ordered through Xfinity there's an error that has to be corrected by contacting Samsung. They then have to escalate it to their Tier 3 support team,...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Mine said ineligible too. I called Samsung and they said it's happening a lot. They took my info and will have someone contact me to manually register for the promotion.
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Same issue for me as well, I contacted chat support, and they said to try again later, it will work eventually. This totally sounds like bull to me, according to the FAQs page, if you're not...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
I went with ATT trade in for $1k
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Yep that is true. However, the trick to get around it is to report lost credit card to get new number after purchase so Samsung can't charge your credit if your trade in rejected.
i did that few...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
To get the AKG wired headphones which are no longer a part of the box, use the below steps
Here are the details of the Technical team: Please reach out to them at 1-800-726-7864 Hours of...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Did that too...same result.
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
You will need to unistall the app then reinstall. Then you will need to manually enter the imei number 1 at the top of the label. Do not use the scan feature as it will replicate the "not eligible"...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
"After reviewing your device, it looks like you're not eligible for this promotion"
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
I got in touch with a rep from Shop Samsung.
I'm sure somebody already said this, but you have to activate the offer from the Note 20 through the Shop Samsung App.
This will give you the credits to...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Register for the offer on either samsung.com or Samsung app.
https://www.samsung.com/us/smartphones/galaxy-note20-5g/getmore/
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Does anybody know the steps to redeem the $100 (note 20) -$150 (note 20 ultra) off of Shop Samsung...?
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Keep in mind that it is the S20 UW by Verizon which has 8 GB ram instead of 12 and no sd card slot. Apparently they did this in order to get "fast" 5G on the regular S20 (ultra wideband). Other...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
That's for the existing phone
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
$400 Off: Requires purchase of an eligible Samsung 5G phone, excluding Galaxy A71 5G UW, 24 month Xfinity Mobile Device Payment Plan Agreement ("Device Agreement"), activation of new Xfinity Mobile...
Xfinity Mobile: $400 Rebate on Galaxy Note 20 / S20 smartphone upgrades (plus $150 Samsung credit on Note 20 preorders)
Thread created 08-05-2020 by ffly45
+13 Score
45 Replies
27,415 Views
Thanks but where do you see that in the terms?
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