Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
also realized today that I only got the vacuum. Planning to contact company now...
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
They owned up to it when I chatted with them. Maybe because it appears to be back in stock (at $43)?
"We do apologize for that but there is a system error for this particular item and the item...
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
There is literally a chat box on every single page. I'm not saying what they did was right, but it's not hard to contact them.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Add me to the list of "oh we are out of them and we can give you a refund" I made sure to review the crappy vinyl vacuum they sent as well as their google business page with how they conduct business.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
I contacted them today, and they were still out of stock. Offered to refund and did it right away. No need to send back the part they sent. Showed up in paypal before I even finished with the chat.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Send me just the vacuum head, when i called customer service said they were sorry they were out of the bundle, did i want to buy the brush and net separately.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
I got the Vac, (not the one in the kit photos) sent an email they mailed me a brush, and said something about a skimmer net. I didnt get a skimmer net or the leaf net.. I just sent them another...
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Just got vac head. Was told I'd hear back from customer care rep after a chat. Gave it a few days and then just went through PP for refund. Crap company.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Same situation here, guys. Got just the vacuum-head. How do I go about, asking them for a refund?
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
Expired
Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Such a shady company. When a lot of us ordered the kit, since it was OOS they took the liberty of tagging another item to our orders which is a totally different vacuum and it was for the vacuum...
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
Expired
Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
I also got a refund and was yolk to keep the vacuum head. Did it via chat. Only took 5 min.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
I received the brush and net today. Good quality and Slick deal for the price.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Got a refund and was told to keep the vac head, no questions asked after chatting with an agent.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
Expired
Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Rip off, no email to contact them and I only received 1 of the 4 items - the vac head. This was obviously a mistake and they shipped the cheap chinese vac head and forgot about the rest. What a...
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
Expired
Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
I was able to keep the vacuum with a full refund after live chatting with a rep on their web page.
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Lucky you they told me they didn’t know when the parts would be in and simply refunded me. That sucks
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
Expired
Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Well they refunded me with no issues and said they don’t know when the parts will be in if I decided to wait. Told me to keep the brush and when I asked if they sold the vacuum that it goes to they...
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
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Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
saw they "fulfilled" my order with just mailing me the vacuum head.
chat with them, the agent instantly know what this was about, said will give me refund and don't bother shipping back.
Probably...
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
Expired
Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
I only got the vacuum head. In the email response they said they are shipping the missing parts.
“My apologies for any inconvenience caused. We processed the reshipment for the missing parts of...
Pool Brush, Net & Vacuum Head Bundle $13.20 + Free Shipping
Expired
Thread created 07-11-2021 by IndigoKnob714
+159 Score
195 Replies
53,930 Views
Same experience here. Less than 5 minutes on the chat to confirm refund.
"Due to unavailability, the other items in the bundle can no longer ship. As for this, what we can do is to process a...
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