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+159 Score 195 Replies 53,930 Views
Post #148967770 added 08-08-2021 2:43 PM by shishka55 in Deal Talk
also realized today that I only got the vacuum. Planning to contact company now...
+159 Score 195 Replies 53,930 Views
Post #148930180 added 08-06-2021 8:07 AM by LisaFree in Deal Talk
They owned up to it when I chatted with them. Maybe because it appears to be back in stock (at $43)? "We do apologize for that but there is a system error for this particular item and the item...
+159 Score 195 Replies 53,930 Views
Post #148930150 added 08-06-2021 8:06 AM by LisaFree in Deal Talk
There is literally a chat box on every single page. I'm not saying what they did was right, but it's not hard to contact them.
+159 Score 195 Replies 53,930 Views
Post #148909093 added 08-05-2021 7:13 AM by musicmaker1586 in Deal Talk
Add me to the list of "oh we are out of them and we can give you a refund" I made sure to review the crappy vinyl vacuum they sent as well as their google business page with how they conduct business.
+159 Score 195 Replies 53,930 Views
Post #148721752 added 07-26-2021 9:54 AM by garryadkins in Deal Talk
I contacted them today, and they were still out of stock. Offered to refund and did it right away. No need to send back the part they sent. Showed up in paypal before I even finished with the chat.
+159 Score 195 Replies 53,930 Views
Post #148628149 added 07-22-2021 11:43 AM by phuketall in Deal Talk
Send me just the vacuum head, when i called customer service said they were sorry they were out of the bundle, did i want to buy the brush and net separately.
+159 Score 195 Replies 53,930 Views
Post #148623889 added 07-22-2021 7:18 AM by semiDave in Deal Talk
I got the Vac, (not the one in the kit photos) sent an email they mailed me a brush, and said something about a skimmer net. I didnt get a skimmer net or the leaf net.. I just sent them another...
+159 Score 195 Replies 53,930 Views
Post #148593589 added 07-20-2021 5:36 PM by amm888 in Deal Talk
Just got vac head. Was told I'd hear back from customer care rep after a chat. Gave it a few days and then just went through PP for refund. Crap company.
+159 Score 195 Replies 53,930 Views
Post #148593397 added 07-20-2021 5:20 PM by gyagya in Deal Talk
Same situation here, guys. Got just the vacuum-head. How do I go about, asking them for a refund?
+159 Score 195 Replies 53,930 Views
Post #148582858 added 07-20-2021 8:16 AM by NorthwestREIGN in Deal Talk
Such a shady company. When a lot of us ordered the kit, since it was OOS they took the liberty of tagging another item to our orders which is a totally different vacuum and it was for the vacuum...
+159 Score 195 Replies 53,930 Views
Post #148536883 added 07-17-2021 5:09 PM by JohnHawaii in Deal Talk
I also got a refund and was yolk to keep the vacuum head. Did it via chat. Only took 5 min.
+159 Score 195 Replies 53,930 Views
Post #148535887 added 07-17-2021 3:59 PM by HomerSaidDoh in Deal Talk
I received the brush and net today. Good quality and Slick deal for the price.
+159 Score 195 Replies 53,930 Views
Post #148535530 added 07-17-2021 3:30 PM by Suzyq6789 in Deal Talk
Got a refund and was told to keep the vac head, no questions asked after chatting with an agent.
+159 Score 195 Replies 53,930 Views
Post #148535311 added 07-17-2021 3:06 PM by JOSEPH.A.THOMAS in Deal Talk
Rip off, no email to contact them and I only received 1 of the 4 items - the vac head. This was obviously a mistake and they shipped the cheap chinese vac head and forgot about the rest. What a...
+159 Score 195 Replies 53,930 Views
Post #148534762 added 07-17-2021 2:19 PM by blevander in Deal Talk
I was able to keep the vacuum with a full refund after live chatting with a rep on their web page.
+159 Score 195 Replies 53,930 Views
Post #148531795 added 07-17-2021 10:24 AM by gorgeousma in Deal Talk
Lucky you they told me they didn’t know when the parts would be in and simply refunded me. That sucks
+159 Score 195 Replies 53,930 Views
Post #148531780 added 07-17-2021 10:23 AM by gorgeousma in Deal Talk
Well they refunded me with no issues and said they don’t know when the parts will be in if I decided to wait. Told me to keep the brush and when I asked if they sold the vacuum that it goes to they...
+159 Score 195 Replies 53,930 Views
Post #148531150 added 07-17-2021 9:41 AM by cchaser78 in Deal Talk
saw they "fulfilled" my order with just mailing me the vacuum head. chat with them, the agent instantly know what this was about, said will give me refund and don't bother shipping back. Probably...
+159 Score 195 Replies 53,930 Views
Post #148524835 added 07-16-2021 10:00 PM by gtsgts in Deal Talk
I only got the vacuum head. In the email response they said they are shipping the missing parts. “My apologies for any inconvenience caused. We processed the reshipment for the missing parts of...
+159 Score 195 Replies 53,930 Views
Post #148521301 added 07-16-2021 5:32 PM by Dpeezie in Deal Talk
Same experience here. Less than 5 minutes on the chat to confirm refund. "Due to unavailability, the other items in the bundle can no longer ship. As for this, what we can do is to process a...
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