kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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Not all phones default where to save contacts too, some silly manufactures or carriers prefer you store it in their app or service. Make sure when he is entering new contact he saves them to google...
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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well i guess case closed.i did factory reset(5th time) logged in with original gmail info and it went through! his contacts got erased which is weird.i thought google backs it up to the server or...
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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Read your own link... it talks about android device protection and states among other things:
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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3,563 Views
i followed this.this isnt full reset?
http://www.verizonwireless.com/support/knowledge-base-115434/
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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http://www.greenbot.com/article/2904397/everything-you-need-to-know-about-device-protection-in-android-51.html
https://support.google.com/nexus/answer/6172890?hl=en
...
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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3,563 Views
I don't think you did a full reset then. Any phone or tablet have ever done a factory restore to boot back up asking to go through the entire setup process again which the first step of that is to...
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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i tried the original google login info.no go.i tried my gmail account no go.there's no option to start a new google account.it's asking for the original google account.the phone was acting a bit...
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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You need to signin with a google page, you can't really just bypass it and have a "smart" phone. If you know the email address or what it was you can go the web and try signing in or going through...
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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Hmm. I have android 4.4.4 and 5.1.
I don't see Google feature that can lock down the phone like yours?
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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thanks.yea i dont know what happened.i entered correct information in the google sign in page but it keeps telling me to enter info that was syncd with the phone.maybe the verizon store gave him a...
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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it's a feature called device protection designed to make stolen phones harder to use.
even if you could reset the password, you could still have problems at this point.
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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14 Replies
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What feature? Is it locked the phone? Can you make call?
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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3,563 Views
uhh yea i dont think so.he just makes phone calls.he doesnt use any of the new stuff.i guess this is going in the recycle bin at best buy lol.well i did a google search and wasnt surprised i found...
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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You won't.
You'll need to figure out what the password was / reset the password. Hopefully it's saved somewhere in a password manager, web browser, email client, sticky note, etc.
kyocera Brigadier problem
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Thread created 04-09-2016 by fpsfreak
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14 Replies
3,563 Views
so my dad's phone was acting up.he couldnt go to the android main screen.it was acting wonkey so i did factory reset.he doesnt know his google info.i made his google account but i forgot what i put...
