Recent Victoria's Secret News
It's not a secret why Victoria's Secret is one of the most recognizable brands in the lingerie, clothing and beauty sphere. Behind the glitzy and glamorous marketing campaigns is an impressive selection of fabulous styles, high-quality products and a top-tier design team. Refresh your underwear drawer by shopping their latest collection.
Victoria's Secret is well-known for their all-out deals, events and promotions. Check out these tips to boost your savings.
Major Discounts on the Latest Trends
Save up to 60% on coveted lingerie, beauty products, loungewear and more by participating in their sale promotions. Click the 'Semi-Annual Sale' menu on their website to access the extensive list of discounted items.
Earn Exciting Rewards with the Angel Rewards and Credit Card
Sign up for the Angel credit card and the Angel Rewards program and boost the value of your dollar. Earn points for every dollar you spend and receive an instant reward when you reach 250 points. The program offers complimentary shipping, up to 20% off on every purchase, birthday treats and so much more.
Enjoy VIP Access to Deals and Offers
Maximize your chances of scoring stylish Victoria's Secret lingerie, loungewear and sleepwear at a discount by subscribing to their newsletter. Click the 'Email Signup' link at the bottom of their homepage and fill out form to get updates about upcoming Victoria's Secret deals, events and promos.
Stay Connected via Social Media
Be among their millions of followers on social media and enjoy a sneak peek at the latest collection of Victoria's Secret bras, lingerie and more. Follow @victoriassecret on Instagram, Facebook and Twitter to get first dibs on Victoria's Secret offers.
Victoria's Secret Customer Service
Contact their online customer care team at 800-411-5116 to the get the quickest response on your inquiries and concerns. They're on standby to answer your call from 8:00 AM to 2:00 AM ET, Mondays through Saturdays. If you're calling from outside the U.S., look for the number to call by clicking the 'More Options' link on their Customer Support Center page.
Victoria’s Secret Coupon & Promo Code Information
I have a code not already listed here, what do I do? First, please bring it to our attention in conversation. Second, it would be helpful to us if you would add the code, any offer details, and offer links available to this very wikipost, in the section above marked "Codes to be added to the first post."
Does Victoria's Secret charge for return shipping? Yes. If you use the UPS label that Victoria's Secret provides with your order, you will be charged $5.99. This label comes with its own tracking number. Occasionally you can get free return shipping labels with your orders when particular offer codes are available. Also, if something is wrong with the item you received or the order is wrong, you can call Customer Service (CS) and ask them to waive the return shipping fee.
Can I put returns from different orders in a single return shipment? Yes. You may want to bind all items from one order together with their return form and bind any other return items with their respective return forms using rubberbands or something similar. However, it is not a requirement to bind them.
I want to return something, does it matter that I threw away that plastic bag with the barcode on it? It will help Victoria's Secret process your return if the item is in the original bag; however, it is not a requirement.
I want to return something, but I lost my order invoice / return form, what do I do? Your order information should still be available under "Your Account" --> "Order Status."
What happened to the monthly Birthday Codes? It seems that to cut down on coupon abuse Victoria's Secret is now emailing VIctoria's Secret Angels their Birthday Reward with individual certificate numbers.
Does Victoria's Secret do price adjustments? Yes. For online orders, price adjustments must be done within 3 weeks of the shipment date. You can, however, call CS and depending on the rep you get, they might adjust the price if it's within a reasonable time (a couple days) from the 3 week mark. For in-store purchases, a one-time price adjustment may be made within 2 weeks of the original purchase (must have original receipt).
Does Victoria's Secret accept in-store returns for online purchases? Yes, Victoria’s Secret accepts in-store returns for online purchases.
Do I have to return my GWPs when I return the corresponding item purchased? According to the offer details, Victoria's Secret reserves the right to charge you for the GWPs if you return the corresponding item. However, it depends on what the GWP is and the customer service rep you talk to. In general, if the GWP is an item that they sell, such as lip glosses, ultimate tanks, or flip flops, you will have to give it back in the return. If the GWP is something they don't sell, like totes, weekender bags, and PINK dogs, you normally won't have to return it.
Victoria's Secret Credit Cardholder Benefits
Endless Rewards - The first 250 points you accumulate using your Angel Card will qualify you for the Angel V.I.P Card and a $10 Angel Reward. Each subsequent 250 points accumulated will earn you a $10 Angel Reward.
Online Account Management - Angels get access. Anytime. Anywhere. Checking your statement, paying your bill or updating your account is as easy as logging in. Register today and receive 25 bonus points.
Birthday Gifts - We'll treat you to a surprise birthday gift each year that your Angel Card is active.
Exclusive merchandise - Angel only mailings and discounts on fabulous Victoria's Secret merchandise.
More Double Points - Double points on every bra purchase. * Only for Angels VIP status.
Beauty Events - We provide you with free beauty samples and makeovers, and shower you with special little gifts twice a year.
What is the automated backorder cancellation number? 1-800-888-8200 or 1-800-411-5116. Follow the prompts.
What is Victoria Secret's address for returns?
Victoria's SecretD Attn: Returns Processing
8695 East Broad Street
Reynoldsburg, OH 43069-0001
What is Victoria Secret's address for general inquiries?
North American Office
P.O. Box 16589
Columbus, Ohio 43216-6589
How do I get offers mailed to me? When visiting Victoria's Secret stores, the cashiers normally ask for your phone number and email. Giving them this information allows them to send coupons and mailers to the address corresponding to your phone number. You can also request catalogs through their website and sign up for emails there as well.
When is the Semi-Annual Sale (SAS)? There are 2 Semi-Annual Sales yearly. Generally, they will start in May (online) and June (in-store) or December/early January (online) and January (in-store).
What does it mean to be flagged and how do I avoid it? Victoria's Secret flags customers who they feel have abused the coupon codes and/or placed orders that they believe to be illegitimate. There are levels of being flagged, from not being allowed any GWPs or to use coupon codes to outright not allowing you to order from Victoria's Secret anymore. If you get flagged, all of your linked accounts will be flagged too. To avoid being flagged, you shouldn't engage in excessive coupon abuse, or place several orders with the same codes in one day. If you do get flagged, the only way around it is to set up a different account with all new personal information (address, credit card, phone number, and email).
How do I check the balance of my gift card, Secret Santa Card, or Secret Rewards Card? You may check any promotional gift card or gift card balance in-store. You may also call 1-800-888-8200 and speak to a customer representative who will check any gift cards and promotional cards.
I cannot check my order status. Help! Type your Client Number and Order Number directly onto the website instead of using the email link. If you do use the email link, ensure that the Order Number does not show up as a line of asterisks (*******). If it does, you must type in the Order Number to gain access to your order status. If neither of these work, clear out your cookies/cache and try again.
What is considered coupon abuse?
Some examples of abuse are:
▪ using the Birthday Code when it is not your birth month
▪ using the Birthday Code in your birth month more than once
▪ using more than one code applied to a single item in order to receive multiple GWPs
▪ placing multiple orders in a small timeframe of the same items to receive several of the same discounts/GWPs
▪ getting the same GWP more than once using different codes
▪ stacking the Tier Code and the Free Shipping Code in one order
▪ using too many $10 off codes (Bra Codes and Birthday Codes)
▪ using discount/GWP codes and checking out without the necessary items in your order by getting them to "stick"
What is a Secret Reward Card (SRC)?
This card is given out by Victoria's Secret for purchases made during a specific time frame. Most recently, it was given out in November, with any in-store purchase of $10 or more, or with any purchase online. The cards can be redeemed from December 1 – 24, 2009. The cards have a value of at least $10, but can also be $50, $100, or $500.
Cards cannot be used for gift card purchases. If you do use it for such a purchase online, you do so at your own risk. In the past, when Victoria's Secret has caught similar situations, they have chosen to not refund the order because it is a violation of terms.
To redeem your card:
Use it in stores. According to the terms, you can use one SRC per transaction. If there is any remaining value after your purchase, it will remain on your card until the card expires on December 24.
Use it on phone orders. Just call in, and give the SRC number and PIN when placing your order.
Use it online. When you get to the checkout screen, enter the SRC number and PIN in the gift card slot.
Note: For phone and online orders, you can use up to 3 codes and only 1 SRC per order.
Are the $10 off any PINK purchase printable coupons on eBay valid? No. These are fraudulent coupons. There are a lot of sellers listing these on eBay, and despite numerous reports, these listings are not taken down. Even though the sellers have positive feedback, these are not legitimate coupons.
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|1||Victoria's Secret Coupons and Promo Codes for June||Ongoing|
|2||Receive $15 Off When You Open and Use Your Angel Credit Card||Ongoing|
|3||Get Free Shipping With $100+ Order||Ongoing|
|4||5 For $30 Panties||Ongoing|
|5||Online Only! 40% Off Lounge||Ongoing|