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+19 Score 75 Replies 12,865 Views
Post #171089445 added 05-28-2024 7:12 PM by ulbhpy in Deal Talk
Thanks for reporting. Dell refurbishing is not checking anything.
+19 Score 75 Replies 12,865 Views
Post #171087333 added 05-28-2024 4:14 PM by daweeze02 in Deal Talk
I just got mine and it was 128gb instead of 512gb
+19 Score 75 Replies 12,865 Views
Post #170909793 added 05-17-2024 3:01 PM by tyguide in Deal Talk
Mine was locked to EY. Booted off a usb with details from Dellrefurb and it was well worth the hassle. Three other small desktops from Dell Refurb have been great deals too. Nothin' but love for...
+19 Score 75 Replies 12,865 Views
Post #170840619 added 05-13-2024 4:30 PM by ulbhpy in Deal Talk
Watch out for SSD capacity. My 5320 had 256gb instead of 512gb I bought. Battery is at 81%. It took a week for unlock. If I can buy on eBay I will just return this. It was a terrible experience with...
+19 Score 75 Replies 12,865 Views
Post #170817885 added 05-12-2024 5:46 AM by ulbhpy in Deal Talk
Mine is still locked to EY. Customer support does not respond quickly. Frustrating experience. Shame on Dell
+19 Score 75 Replies 12,865 Views
Post #170768523 added 05-09-2024 6:24 AM by FairLanguage841 in Deal Talk
I sent the second one back. Locked to another organization tells me that it was not checked. Also, first one had dents and scratches one of which was deeper than the one Scarface had. 2nd one was...
+19 Score 75 Replies 12,865 Views
Post #170755035 added 05-08-2024 11:05 AM by sdwu2011 in Deal Talk
Called last Friday, got email that it's unlocked.
+19 Score 75 Replies 12,865 Views
Post #170753010 added 05-08-2024 9:25 AM by ulbhpy in Deal Talk
Did they send an email or call you?
+19 Score 75 Replies 12,865 Views
Post #170752536 added 05-08-2024 9:00 AM by ke98us in Deal Talk
call Monday, unlocked today.
+19 Score 75 Replies 12,865 Views
Post #170751390 added 05-08-2024 8:08 AM by mangoagogo in Deal Talk
asking the same question. I have been waiting for a few days and it hasn't been unlocked. :( Edited: I just tried to log in again and it has been reset. Send in request Friday and unlocked...
+19 Score 75 Replies 12,865 Views
Post #170750508 added 05-08-2024 7:19 AM by ulbhpy in Deal Talk
How many days from your call or email before they sent unlock?
+19 Score 75 Replies 12,865 Views
Post #170750019 added 05-08-2024 6:52 AM by arthinandu in Deal Talk
The unlock worked
+19 Score 75 Replies 12,865 Views
Post #170748048 added 05-08-2024 4:12 AM by LordOfChaos in Deal Talk
I don’t know. I sent it back. It’s not worth the hassle dealing with something like that for me. Ended up buying a new dell. It had less ram and slower CPU but a bigger screen
+19 Score 75 Replies 12,865 Views
Post #170747988 added 05-08-2024 4:01 AM by ulbhpy in Deal Talk
Did they unlock yet?
+19 Score 75 Replies 12,865 Views
Post #170735805 added 05-07-2024 10:38 AM by NathanielM3582 in Deal Talk
Thank you so much for your comment! Never checked the battery before that comment. So just had a quick call with them. so its 3 working days to check the factory for replacement if not 3rd...
+19 Score 75 Replies 12,865 Views
Post #170735124 added 05-07-2024 9:59 AM by lazzlazz in Deal Talk
This is a major problem with Dell Refurbished lately - all too often, it appears the people who are supposed to "refurbish" them are doing nothing. Many (all?) of the computers are coming with...
+19 Score 75 Replies 12,865 Views
Post #170735043 added 05-07-2024 9:55 AM by lazzlazz in Deal Talk
I doubt you'll have any problem; just tell them battery is under 80% of design capacity, and be ready to tell them the exact numbers if they ask. Somewhere on the website it mentions batteries are...
+19 Score 75 Replies 12,865 Views
Post #170731113 added 05-07-2024 5:53 AM by NathanielM3582 in Deal Talk
Thanks! Just got mine, and the battery cap is at 58%, I'll reach out to support to see what they will say, don't have much hope as I don't see any mention of guaranteeing any cap on the battery on...
+19 Score 75 Replies 12,865 Views
Post #170725848 added 05-06-2024 6:55 PM by FairLanguage841 in Deal Talk
The good thing is that costumer service is very polite and understanding. So even if you don't like the laptop, I believe that they will offer a solution
+19 Score 75 Replies 12,865 Views
Post #170720778 added 05-06-2024 1:39 PM by RumbleTheBison in Deal Talk
Oh my....the first step is to always ensure cleared credentials. I wonder if Dell uses a 3rd party ITAD or if they do this in-house. I'd imagine a 3rd party who completely whiffed on this batch... ...
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