LL Bean is offering an Extra 25% Off Sale & Clearance Items when you apply promo code EXTRA25 during checkout. Shipping is free on orders $50+, otherwise shipping is $6. Thanks couponmit
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LL Bean is offering an Extra 25% Off Sale & Clearance Items when you apply promo code EXTRA25 during checkout. Shipping is free on orders $50+, otherwise shipping is $6. Thanks couponmit
How would I know it's still the same quality they had in the past (i.e. before they changed their warranty policy)? Moreover, how do I know they didn't they change the policy just to sell more product?
Look, they are a business, I get it. They exist to make a profit they deem acceptable and I, as a consumer, will spend what I deem as acceptable for a product a company sells. I paid more in the past because of the warranty that is not cheap to maintain. But I know it will be there when I need it. Just because I didn't use that warranty in that year, I know when sheit happens, it'll be there for me Without that, then they are just another standard company, so why would I pay full price for the item? What makes more sense to me is to find another company to replace them.
Yes, they did so you, as a smart consumer, must adjust your price / value expectations accordingly as well. For example, I wouldn't bat an eye on spending a $200 LL Bean coat in the past when they had lifetime warranty because I know some of that money was put into their awesome service. True, I've never had to use their warranty service but it was good to know it was there . Now, I will not pay more than $70 for that same coat and I'd probably have to really think about it before I do purchase (i.e. use that $70 to buy a $200 coat at a company that has good warranty).
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Note: they recently ended their lifetime warranty program. :'-(
Yes, they did so you, as a smart consumer, must adjust your price / value expectations accordingly as well. For example, I wouldn't bat an eye on spending a $200 LL Bean coat in the past when they had lifetime warranty because I know some of that money was put into their awesome service. True, I've never had to use their warranty service but it was good to know it was there . Now, I will not pay more than $70 for that same coat and I'd probably have to really think about it before I do purchase (i.e. use that $70 to buy a $200 coat at a company that has good warranty).
Yes, they did so you, as a smart consumer, must adjust your price / value expectations accordingly as well. For example, I wouldn't bat an eye on spending a $200 LL Bean coat in the past when they had lifetime warranty because I know some of that money was put into their awesome service. True, I've never had to use their warranty service but it was good to know it was there . Now, I will not pay more than $70 for that same coat and I'd probably have to really think about it before I do purchase (i.e. use that $70 to buy a $200 coat at a company that has good warranty).
so you wouldn't pay more than $75 on a jacket that you would never need to replace? You admit the quality is worth $200 but you wouldn't spend more than $75, got it. You realize they had to do away with lifetime warranties because of people taking advantage of it?
so you wouldn't pay more than $75 on a jacket that you would never need to replace? You admit the quality is worth $200 but you wouldn't spend more than $75, got it. You realize they had to do away with lifetime warranties because of people taking advantage of it?
How would I know it's still the same quality they had in the past (i.e. before they changed their warranty policy)? Moreover, how do I know they didn't they change the policy just to sell more product?
Look, they are a business, I get it. They exist to make a profit they deem acceptable and I, as a consumer, will spend what I deem as acceptable for a product a company sells. I paid more in the past because of the warranty that is not cheap to maintain. But I know it will be there when I need it. Just because I didn't use that warranty in that year, I know when sheit happens, it'll be there for me Without that, then they are just another standard company, so why would I pay full price for the item? What makes more sense to me is to find another company to replace them.
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It's my understanding that the warranty was changed to prevent people from bringing second hand items in store and getting a brand new item. I own a number of bean items and I've never had to use their warranty. I buy their clothing because it lasts forever.
I'm from New England so naturally I love LL Bean,but none of the sale stuff I would be interested in is available in my size. Oh well. Thanks anyways OP
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Look, they are a business, I get it. They exist to make a profit they deem acceptable and I, as a consumer, will spend what I deem as acceptable for a product a company sells. I paid more in the past because of the warranty that is not cheap to maintain. But I know it will be there when I need it. Just because I didn't use that warranty in that year, I know when sheit happens, it'll be there for me Without that, then they are just another standard company, so why would I pay full price for the item? What makes more sense to me is to find another company to replace them.
26 Comments
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so you wouldn't pay more than $75 on a jacket that you would never need to replace? You admit the quality is worth $200 but you wouldn't spend more than $75, got it. You realize they had to do away with lifetime warranties because of people taking advantage of it?
Look, they are a business, I get it. They exist to make a profit they deem acceptable and I, as a consumer, will spend what I deem as acceptable for a product a company sells. I paid more in the past because of the warranty that is not cheap to maintain. But I know it will be there when I need it. Just because I didn't use that warranty in that year, I know when sheit happens, it'll be there for me Without that, then they are just another standard company, so why would I pay full price for the item? What makes more sense to me is to find another company to replace them.
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