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Forum Thread
Free Year of Amazon Prime from Frontier Communications _ Check Email-YMMV
Check your email for redemption code.
Your Amazon Prime subscription redemption has been confirmed!
You're on your way to a complementary year of Amazon Prime. Please allow 4-6 weeks for processing. You will receive an email to activate your membership.Thanks again for the opportunity to bring you better connections this year and every year.
Sincerely,Jessica Sokolowski
VP, Marketing
Created 11-07-2019
at 05:45 AM
by ArtVandelay
in
Tech & Electronics
(3)
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20 Comments
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"4-6 weeks for processing" what a scam. It's not like this is a paper process, or they need to box something up before they ship it. I wouldn't be surprised if your processing gets "lost in the mail" or they do something strategic to make it land in Spam like send it from a different domain that only does spam.
"4-6 weeks for processing" what a scam. It's not like this is a paper process, or they need to box something up before they ship it. I wouldn't be surprised if your processing gets "lost in the mail" or they do something strategic to make it land in Spam like send it from a different domain that only does spam.
Haven't received the confirmation email yet but do you know if this credit can be used to add a year to a current Prime account?
Haven't received the confirmation email yet but do you know if this credit can be used to add a year to a current Prime account?
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I got mine today also, worked fine.
Got the same thing. Says the code has already been redeemed. I don't know why I'm surprised there would be any headaches with a frontier promo 🤣.
Now to go spend hours and hours in chat/phone to try to explain the issue to the idiot support to then likely have them forward the issue on.
Now to go spend hours and hours in chat/phone to try to explain the issue to the idiot support to then likely have them forward the issue on.
Has anyone been able to get any help from either Frontier or Amazon? I keep getting shuffled between the 2 say it is the other issue.
Not yet. Like I knew would happen, wasted an hour on chat with them having no idea what to do. Finally they gave me a number to call and it ended up being Amazon (like it sounds like you got too lol) which I knew would not be the solution at all. So called the frontier number that's in the email, just their basic customer support number, and went over the whole situation again. At least this guy understood and was already aware of the issue as he'd already had several calls from others about it. He tried checking out their own internal support forums for the most up to date chatter and their tech knew about it and was working on it but hadn't come to any resolution at that point yet. He said I could try to call back in a couple hours but would likely waste less of my time if I just waited until tomorrow to call back.
So at least it's on their radar and enough people have had the problem to make it easier for us to not have to explain it all or prove their system screwed up lol. Maybe we'll get lucky and get a new email by morning so we don't have to follow up 😁.