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Wacom Tablets (Refurb): Cintiq DTK2200 $749, Intuos PTH660 Pro Medium

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Created 01-14-2020 at 11:21 AM by iconian
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I bought refurbished 3 times from this website and each time they've lied about the manufacturer refurbished thing. I've been working with BBB since 7 months and they've kept lying that they are sending the refund and they've never did. Today, BBB transferred the case.

This message is in regard to your complaint submitted on 6/24/2019 against buydig.com. Your complaint was assigned ID .......

Our initial effort to reach a voluntary settlement on the above-mentioned complaint has not been successful. Arbitration is the last option BBB can offer to resolve a dispute.

This process provides for an impartial third party arbitrator to hear and decide your case. The hearing is informal, so you can present your own case without a lawyer; however, you have every right to be represented by a lawyer if you prefer. The decision is final and binding, meaning both parties are legally bound to abide by the decision.

Detailed information about this process may be obtained at https://www.bbb.org/bbb-dispute-h...esolution/. If you have any questions, feel free to contact me via email (.......@newjersey.bbb.org) or phone (609-588-0808, ext. 16).

If you wish to arbitrate your complaint, please complete the information below and return it to BBB Serving New Jersey, 1262 Whitehorse-Hamilton Square Road, Building A, Suite 202, Hamilton, NJ 08690 or fax to 609-588-5378 within 10 days. I will then contact you for additional information.

This is the worst company I've ever dealt with. I bought several times from them in the past but never refurbished items until recently.

——————

Update: BuyDig's contacted me today urging me not to take the case to a third party arbitrator! They've claimed they are sending me a check overnight. After 7 months of postponing and wasting my time trying to see if I'll get bored and forget about it. Suddenly, they care and want to pay!

Here is a link to their voice message.

https://www.dropbox.com/s/lmpctty...5.mp3?dl=0
17 Helpful?
I own a Huion 1060. I've never had an issue and it's always been reliable, also under $100. Also am I crazy or are these really not a deal at all?
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#3
The pen is very accurate
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#4
The pen is mightier
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#5
The pen changed my life
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#6
The pen is my wife
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01-14-2020 at 04:28 PM
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#8
I own a Huion 1060. I've never had an issue and it's always been reliable, also under $100. Also am I crazy or are these really not a deal at all?
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#9
The pen gives no strife
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#10
Quote from oreganotrail
:
I own a Huion 1060. I've never had an issue and it's always been reliable, also under $100. Also am I crazy or are these really not a deal at all?
I'm guessing precision is in the cost? Or maybe compatibility? Are you a professional? I'd really like to hear more about Huion and your experience.
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#11
The cheapest one is $100 off new price... So I'm thinking this is a deal. Smilie (Others may be more or less)
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#12
Quote from jasonvan
:
The cheapest one is $100 off new price... So I'm thinking this is a deal. Smilie (Others may be more or less)
It's $30 off.
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#13
Quote from oreganotrail
:
I own a Huion 1060. I've never had an issue and it's always been reliable, also under $100. Also am I crazy or are these really not a deal at all?
Would love to know if you've ever tried a similar wacom model. I'd like to be budget-friendly and get one for photo editing, however I don't want to purchase and return or have something break a few months later.
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#14
I bought refurbished 3 times from this website and each time they've lied about the manufacturer refurbished thing. I've been working with BBB since 7 months and they've kept lying that they are sending the refund and they've never did. Today, BBB transferred the case.

This message is in regard to your complaint submitted on 6/24/2019 against buydig.com. Your complaint was assigned ID .......

Our initial effort to reach a voluntary settlement on the above-mentioned complaint has not been successful. Arbitration is the last option BBB can offer to resolve a dispute.

This process provides for an impartial third party arbitrator to hear and decide your case. The hearing is informal, so you can present your own case without a lawyer; however, you have every right to be represented by a lawyer if you prefer. The decision is final and binding, meaning both parties are legally bound to abide by the decision.

Detailed information about this process may be obtained at https://www.bbb.org/bbb-dispute-h...esolution/. If you have any questions, feel free to contact me via email (.......@newjersey.bbb.org) or phone (609-588-0808, ext. 16).

If you wish to arbitrate your complaint, please complete the information below and return it to BBB Serving New Jersey, 1262 Whitehorse-Hamilton Square Road, Building A, Suite 202, Hamilton, NJ 08690 or fax to 609-588-5378 within 10 days. I will then contact you for additional information.

This is the worst company I've ever dealt with. I bought several times from them in the past but never refurbished items until recently.

——————

Update: BuyDig's contacted me today urging me not to take the case to a third party arbitrator! They've claimed they are sending me a check overnight. After 7 months of postponing and wasting my time trying to see if I'll get bored and forget about it. Suddenly, they care and want to pay!

Here is a link to their voice message.

https://www.dropbox.com/s/lmpctty...5.mp3?dl=0
Reply Helpful Comment? 18 1
Last edited by farhaddad January 15, 2020 at 04:59 PM.
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#15
Quote from JimmyAllDay
:
I'm guessing precision is in the cost? Or maybe compatibility? Are you a professional? I'd really like to hear more about Huion and your experience.
Not OP but I use an XP-PEN tablet. It's not a pen tablet but a pen display tablet (with a screen) which I got for around $300 on BF. Much bigger then the cheapest 13" Wacom.

My friend has a cintiq and the color is just awful on the non-pro models. (Pro models are like $1,000+) while the XP-Pen I use has 120% color spectrum whatever. Pretty sure Huion and XP-PEN use the same factory display.

Am a working professional and am kinda glad I didn't go the Wacom route this time. I've had Wacom tablets for years, but now they seem like overpriced garbage unless you buy the highest end model.
Reply Helpful Comment? 4 0
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