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Wacom Tablets (Refurb): Cintiq DTK2200 $749, Intuos PTH660 Pro Medium Expired

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I bought refurbished 3 times from this website and each time they've lied about the manufacturer refurbished thing. I've been working with BBB since 7 months and they've kept lying that they are sending the refund and they've never did. Today, BBB transferred the case.

This message is in regard to your complaint submitted on 6/24/2019 against buydig.com. Your complaint was assigned ID .......

Our initial effort to reach a voluntary settlement on the above-mentioned complaint has not been successful. Arbitration is the last option BBB can offer to resolve a dispute.

This process provides for an impartial third party arbitrator to hear and decide your case. The hearing is informal, so you can present your own case without a lawyer; however, you have every right to be represented by a lawyer if you prefer. The decision is final and binding, meaning both parties are legally bound to abide by the decision.

Detailed information about this process may be obtained at https://www.bbb.org/bbb-dispute-h...esolution/. If you have any questions, feel free to contact me via email ([email protected]) or phone (609-588-0808, ext. 16).

If you wish to arbitrate your complaint, please complete the information below and return it to BBB Serving New Jersey, 1262 Whitehorse-Hamilton Square Road, Building A, Suite 202, Hamilton, NJ 08690 or fax to 609-588-5378 within 10 days. I will then contact you for additional information.

This is the worst company I've ever dealt with. I bought several times from them in the past but never refurbished items until recently.

——————

Update: BuyDig's contacted me today urging me not to take the case to a third party arbitrator! They've claimed they are sending me a check overnight. After 7 months of postponing and wasting my time trying to see if I'll get bored and forget about it. Suddenly, they care and want to pay!

Here is a link to their voice message.

https://www.dropbox.com/s/lmpctty...5.mp3?dl=0
I own a Huion 1060. I've never had an issue and it's always been reliable, also under $100. Also am I crazy or are these really not a deal at all?

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Joined Mar 2016
L3: Novice
> bubble2 195 Posts
26 Reputation
Thankyouforthehelp
01-14-2020 at 01:04 PM.
01-14-2020 at 01:04 PM.
The pen is very accurate
Reply
Joined Apr 2017
L6: Expert
> bubble2 1,378 Posts
700 Reputation
Undefined.null
01-14-2020 at 03:15 PM.
01-14-2020 at 03:15 PM.
The pen is mightier
Reply
Joined Feb 2019
L3: Novice
> bubble2 2,318 Posts
397 Reputation
JakeW3302
01-14-2020 at 03:19 PM.
01-14-2020 at 03:19 PM.
The pen changed my life
Reply
Joined Oct 2007
L4: Apprentice
> bubble2 395 Posts
135 Reputation
illsman
01-14-2020 at 03:22 PM.
01-14-2020 at 03:22 PM.
The pen is my wife
Reply

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Joined May 2019
Corporate Banana
> bubble2 874 Posts
149 Reputation
oreganotrail
01-14-2020 at 03:28 PM.
01-14-2020 at 03:28 PM.
I own a Huion 1060. I've never had an issue and it's always been reliable, also under $100. Also am I crazy or are these really not a deal at all?
Reply
Joined Sep 2012
Buy Now. Think Later.
> bubble2 5,232 Posts
2,544 Reputation
BoldIntrepid
01-14-2020 at 03:38 PM.
01-14-2020 at 03:38 PM.
The pen gives no strife
Reply

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Joined Dec 2015
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> bubble2 174 Posts
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JimmyAllDay
01-14-2020 at 03:42 PM.
01-14-2020 at 03:42 PM.
Quote from oreganotrail :
I own a Huion 1060. I've never had an issue and it's always been reliable, also under $100. Also am I crazy or are these really not a deal at all?

I'm guessing precision is in the cost? Or maybe compatibility? Are you a professional? I'd really like to hear more about Huion and your experience.
Reply
Joined Aug 2014
L3: Novice
> bubble2 253 Posts
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jasonvan
01-14-2020 at 04:26 PM.
01-14-2020 at 04:26 PM.
The cheapest one is $100 off new price... So I'm thinking this is a deal. Smilie (Others may be more or less)
Reply
Joined Jan 2007
L6: Expert
> bubble2 1,830 Posts
275 Reputation
Sysop
01-14-2020 at 04:33 PM.
01-14-2020 at 04:33 PM.
Quote from jasonvan :
The cheapest one is $100 off new price... So I'm thinking this is a deal. Smilie (Others may be more or less)
It's $30 off.
Reply
Joined Nov 2012
L3: Novice
> bubble2 253 Posts
46 Reputation
pakaroro
01-14-2020 at 04:43 PM.
01-14-2020 at 04:43 PM.
Quote from oreganotrail :
I own a Huion 1060. I've never had an issue and it's always been reliable, also under $100. Also am I crazy or are these really not a deal at all?
Would love to know if you've ever tried a similar wacom model. I'd like to be budget-friendly and get one for photo editing, however I don't want to purchase and return or have something break a few months later.
Reply
Joined Nov 2015
L3: Novice
> bubble2 361 Posts
146 Reputation
farhaddad
01-14-2020 at 04:59 PM.
01-14-2020 at 04:59 PM.
I bought refurbished 3 times from this website and each time they've lied about the manufacturer refurbished thing. I've been working with BBB since 7 months and they've kept lying that they are sending the refund and they've never did. Today, BBB transferred the case.

This message is in regard to your complaint submitted on 6/24/2019 against buydig.com. Your complaint was assigned ID .......

Our initial effort to reach a voluntary settlement on the above-mentioned complaint has not been successful. Arbitration is the last option BBB can offer to resolve a dispute.

This process provides for an impartial third party arbitrator to hear and decide your case. The hearing is informal, so you can present your own case without a lawyer; however, you have every right to be represented by a lawyer if you prefer. The decision is final and binding, meaning both parties are legally bound to abide by the decision.

Detailed information about this process may be obtained at https://www.bbb.org/bbb-dispute-h...esolution/. If you have any questions, feel free to contact me via email ([email protected]) or phone (609-588-0808, ext. 16).

If you wish to arbitrate your complaint, please complete the information below and return it to BBB Serving New Jersey, 1262 Whitehorse-Hamilton Square Road, Building A, Suite 202, Hamilton, NJ 08690 or fax to 609-588-5378 within 10 days. I will then contact you for additional information.

This is the worst company I've ever dealt with. I bought several times from them in the past but never refurbished items until recently.

——————

Update: BuyDig's contacted me today urging me not to take the case to a third party arbitrator! They've claimed they are sending me a check overnight. After 7 months of postponing and wasting my time trying to see if I'll get bored and forget about it. Suddenly, they care and want to pay!

Here is a link to their voice message.

https://www.dropbox.com/s/lmpctty...5.mp3?dl=0
Reply
Last edited by farhaddad January 15, 2020 at 03:59 PM.
Joined Sep 2014
L3: Novice
> bubble2 642 Posts
90 Reputation
grandmasterzii
01-14-2020 at 05:07 PM.
01-14-2020 at 05:07 PM.
Quote from JimmyAllDay :
I'm guessing precision is in the cost? Or maybe compatibility? Are you a professional? I'd really like to hear more about Huion and your experience.
Not OP but I use an XP-PEN tablet. It's not a pen tablet but a pen display tablet (with a screen) which I got for around $300 on BF. Much bigger then the cheapest 13" Wacom.

My friend has a cintiq and the color is just awful on the non-pro models. (Pro models are like $1,000+) while the XP-Pen I use has 120% color spectrum whatever. Pretty sure Huion and XP-PEN use the same factory display.

Am a working professional and am kinda glad I didn't go the Wacom route this time. I've had Wacom tablets for years, but now they seem like overpriced garbage unless you buy the highest end model.
Reply
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