Joined Mar 2018
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Forum Thread
Alert: Crazy experience with Total Wireless defrauding me
February 19, 2020 at
02:41 PM
A few months back, a deal was posted here for the refurb iPhone 6S from total wireless with a service plan. Since we use the service, I purchased 13 iPhones and plans together in order to use the plans and trade in the iPhones for Apple gift cards. All worked! until......
I added those 13 cards to my account as "reserve" cards which Total Wireless pulls from each month to refill your account. Well, after the first month, our service shut down! ok, odd, so I logged in and checked my account. The account was closed and ALL service cards were gone.
Reaching out to Total Wireless was useless, as they had no record of the purchases or the cards added to the account. Tried Tracfone corporate with no luck still. At the end, I went to Chase to report fraud which still turned up nothing.
The lesson, keep your service cards if you add them to Total Wireless in reserve. OR, better, don't deal with them as there system and staff are useless.
I added those 13 cards to my account as "reserve" cards which Total Wireless pulls from each month to refill your account. Well, after the first month, our service shut down! ok, odd, so I logged in and checked my account. The account was closed and ALL service cards were gone.
Reaching out to Total Wireless was useless, as they had no record of the purchases or the cards added to the account. Tried Tracfone corporate with no luck still. At the end, I went to Chase to report fraud which still turned up nothing.
The lesson, keep your service cards if you add them to Total Wireless in reserve. OR, better, don't deal with them as there system and staff are useless.
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Maybe there was some small print you weren't aware of.
Good Luck!
They probably even have other terms stating they can cancel any accounts and anything that was a benefit of those accounts (the gift cards here) would be forfeit.
They probably even have other terms stating they can cancel any accounts and anything that was a benefit of those accounts (the gift cards here) would be forfeit.
Ever see that Lucy show where she learns she can get double her money back if she says she does not like some baked beans she bought? She ends up buying a whole house full , cases crammed stacked to the ceiling, with the intent to return them and score big. The president of the company learns of her, gets her to try them, and she ends up loving them...... shit i'm old.
I will keep up with reporting fraud on the charges, since they clearly have no proof that I ever even purchased anything from them.
I actually would like to try to do a test and see if it would happen again, with documentation to see if they truly are defrauding people. I have posted on a few places, maybe there is a class, but that would be rare.
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I will keep up with reporting fraud on the charges, since they clearly have no proof that I ever even purchased anything from them.
I actually would like to try to do a test and see if it would happen again, with documentation to see if they truly are defrauding people. I have posted on a few places, maybe there is a class, but that would be rare.
TracFone Wireless, TracFone, América Móvi Zohaib Malik Mexico's largest telecommunications company.
https://en.wikipedia.or
Good luck.
I will keep up with reporting fraud on the charges, since they clearly have no proof that I ever even purchased anything from them.
I actually would like to try to do a test and see if it would happen again, with documentation to see if they truly are defrauding people. I have posted on a few places, maybe there is a class, but that would be rare.
Same applies here. Just because you CAN order X or Y of an item per their limits/rules doesn't mean they will want to continue doing business with you.