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Resolved: My Deal Alerts aren't going through

506 121 May 13, 2020 at 07:56 AM
I'm not getting emails or push notifications on my deal alerts. All of the settings appear to be find.
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Robmoo
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Joined Apr 2013
just deal-ightful
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emceep | Staff
05-13-2020 at 08:02 AM.
05-13-2020 at 08:02 AM.
Quote from Robmoo :
I'm not getting emails or push notifications on my deal alerts. All of the settings appear to be find.
Do you know when they stopped?
Do you have an example alert and a thread that you think you should have been alerted to?
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Joined Oct 2006
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Robmoo
05-18-2020 at 12:32 PM.
05-18-2020 at 12:32 PM.
This thread and this item
https://slickdeals.net/f/14035367-asics-gel-kayano-25-men-s-running-shoes-fs-67-49

There are notifications, but no email or text message.
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Joined Dec 2009
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Shorted | Staff
05-19-2020 at 03:40 AM.
05-19-2020 at 03:40 AM.
Quote from Robmoo :
This thread and this item
https://slickdeals.net/f/14035367-asics-gel-kayano-25-men-s-running-shoes-fs-67-49

There are notifications, but no email or text message.
Hi Robmoo,

I've looked at your account and found where there might have been an issue that was preventing you from receiving notifications. I have now attempted to correct that issue but as a result, you may need to readjust your email subscription preferences here: https://slickdeals.net/profile/emailmanagement

If you have any further questions or concerns regarding this problem, please let us know at [email protected].
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Joined Oct 2006
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Original Poster
Robmoo
05-19-2020 at 10:53 AM.
05-19-2020 at 10:53 AM.
Thank you! I set my notification preferences. Hopefully this will work.
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