T-Mobile has
Trade-in Promotions on select
Mobile Devices when you follow the instructions below.
Shipping is free.
Thanks to community member
John_Wick for finding this deal.
Promotion #1:
Samsung Galaxy A32 5G for
Free (via 24 monthly bill credits) when you
trade-in any working phone.
- Log in or create a T-Mobile account.
- Add Samsung Galaxy A32 5G to cart.
- Select monthly payment plan.
- Click "Yes" for "Would you like to trade in your old device?" and enter trade-in device information.
- Proceed to checkout; you will pay applicable sales tax on pre-credit price at time of purchase; other fees (SIM Card, support charge) may apply.
- Receive 24 monthly bill credits totaling up to $282.
- If you cancel wireless service, credits may stop & remaining balance on required finance agreement may be due. For well-qualified customers. While supplies last.
Promotion #2:
iPhone 12, iPhone 12 Pro Max or iPhone 12 Pro up to $830 Off (via 24 monthly bill credits) when you
trade in an eligible device.
- Log in or create a T-Mobile account.
- Add your choice of iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max to cart.
- Select monthly payment plan.
- Click "Yes" for "Would you like to trade in your old device?" and enter trade-in device information.
- Trade in an eligible device in good condition:
- For the iPhone 12, 12 Pro, and 12 Pro Max
- $830 when you trade-in iPhone 11 Pro Max, 11 Pro, 11
- $415 when you trade-in iPhone XS Max, XS, XR, X, 8 Plus, 8, 7 Plus, 7, 7
- Proceed to checkout; you will pay applicable sales tax on pre-credit price at time of purchase; other fees (SIM Card, support charge) may apply.
- Get up to $830 back via 24 monthly bill credits.
- If you cancel wireless service, credits may stop & remaining balance on required finance agreement may be due. For well-qualified customers.
Top Comments
- Download, install, and launch the Minimal ADB and Fast Boot tool on your PC.
- Download, install, and launch the App Inspector app on the phone.
- On your phone, go to Settings and tap on About Phone. Find the Build Number and tap on it 7 times to enable Developer Options.
- Enter Developer Options and enable USB Debugging.
- Connect the phone to the PC via the supplied USB cable.
- Change to "file transfer (MTP)" mode at the phone.
- You will see a prompt on your phone asking you to authorize a connection with the computer. Grant it.
- Enter the command "adb devices" (no ") at the command prompt (PC screen).
- Enter the command "adb shell" if you see the serial number of the phone displayed. If not, then remove/reconnect the USB cable, grant connection, and retype the "adb devices" command.
- Enter pm uninstall -k --user 0 <name of package> for the app that you want to uninstall as displayed in App Inspector.
For Example, to remove youtube: pm uninstall -k --user 0 com.google.android.youtube
To restore youtube: cmd package install-existing com.google.android.youtube
https://play.google.com/store/app...n_US&gl=U
https://androidmtk.com/download-m...tboot-tool
https://www.xda-developers.com/un...ot-access/
4,871 Comments
Sign up for a Slickdeals account to remove this ad.
I shipped it out on 4/28. Should I worry?
Al tough I don't have facebook or twitter, I will have to use my wife's ...
Agreed, monitor your account for changes.
Mine had EIP credits removed 10 days ago, even tough my account still shows "assessed value matches estimated value". Too many calls during this period to customer service asking me to wait for system to update or for them to fix did not help. Initially they said possible system error - wait till the end of the month.
Device was inspected and trade in processed in store, but had to mail in since they had no A32s in stock.
Today after calling in again I was told there is a "display" issue with trade in. No explanation no images or proof of the "issue". They even said phone could have been damaged in transit but its not their problem.
They would not even considered my video of phone working prior to shipping, said they had no way to receive it. Or make a claim with the shipper, or go back to the store to see if they could do something.
O yeah they also said I could MAIL a letter to customer relations.
I've done 5 trade ins prior to this one with no issues (5 lines). First time in about 5 years customer service gives me the impression they do not care and cant do anything about it.
If anyone has an email I could use to escalate or another or suggestion I would appreciate it.
Otherwise contact Executive Support by emailing the CEO [email protected]
He doesn't actually respond, but the issue is delegated to an Executive Response team that has a lot of power to resolve issues like this.
Otherwise contact Executive Support by emailing the CEO [email protected]
He doesn't actually respond, but the issue is delegated to an Executive Response team that has a lot of power to resolve issues like this.
EDIT: My experience with EXEC care team has been great, if I can show it isn't trivial (i.e. being denied credit on a $0 flip phone) that I had been denied after ordering online and then from T-Force as well. My experience with them without the previous denials (or special circumstances beyond T-Force reach) has been a waste of time, in days. . .But when you get into the impossible pinch, and they know it, they are the best in the end.
Sign up for a Slickdeals account to remove this ad.
Update: I dm them on twitter saying why it was denied and they said they couldn't do anything, so at the end of the twitter conversation i gave them the lowest satisfaction rating. Then a little while later a supervisor called me apologizing about the situation and offering me 50% off the phone, so i took it as it was better then nothing. So all is not lost if you got denied.
EDIT: My experience with EXEC care team has been great, if I can show it isn't trivial (i.e. being denied credit on a $0 flip phone) that I had been denied after ordering online and then from T-Force as well. My experience with them without the previous denials (or special circumstances beyond T-Force reach) has been a waste of time, in days. . .But when you get into the impossible pinch, and they know it, they are the best in the end.
That being said, I agree, try resolving the matter with T-Force first. However, I advise anyone to escalate any issue if necessary. The onus of these errors should not be on the customer. It is on T-Mobile.
If Exec Care doesn't want people bombarding them with "trivial" issues, then perhaps T-Mobile should better train their entire staff to 1) not F-up these deals in the first place, and 2) resolve any issues promptly and competently when they do arise.
Sign up for a Slickdeals account to remove this ad.
I think T-Mobile did the same for my $206 trade-in credit, but for the life of me I cannot see where that credit was applied and to which EIP, since I have many devices on EIP.