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expired Posted by JMUFly • Sep 3, 2021
expired Posted by JMUFly • Sep 3, 2021

Moen 5-Series Premium Electronic Add-On Bidet Toilet Seat $219.99 at Costco

$220

$400

45% off
Costco Wholesale
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This seemed like a good deal for a well-reviewed bidet with remote. We are moving, so I ordered a few. Just need to get an electrician to put an outlet behind the toilets!

https://www.costco.com/moen-5-ser...59845.html
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This seemed like a good deal for a well-reviewed bidet with remote. We are moving, so I ordered a few. Just need to get an electrician to put an outlet behind the toilets!

https://www.costco.com/moen-5-ser...59845.html

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35 Comments

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Sep 3, 2021
261 Posts
Joined Mar 2014
Sep 3, 2021
argoldst
Sep 3, 2021
261 Posts
any idea if this is any good?
Sep 3, 2021
44 Posts
Joined Nov 2020
Sep 3, 2021
OliveWallaby612
Sep 3, 2021
44 Posts
this is for elongated toilets right? not sure if I know anyone that has that kind of toilet lol
Sep 3, 2021
79 Posts
Joined Jun 2010
Sep 3, 2021
orificium
Sep 3, 2021
79 Posts
I'm also curious about how this compares to the BioBidet Slim 3 (sold at Best Buy exclusively) or the 6800U, which I have my eye on as well. But the only way I can get a decent price on either of them currently, is through eBay and I'm guessing the warranty wouldn't be honored since many of them are open box or not official sellers.

Costco listing literally has nothing to say about this 5-Series model and Moen's site is... less than ideal.
https://www.moen.com/products/Moe...ies/EB2000

Seems to have most (if not all) the features of the BioBidet models mentioned and looks sleeker. I wonder if it's built better than them too? I know BioBidets are cheap plastic and have a tendency to crack.

I also cannot decide if I prefer stainless steel nozzles (non-replaceable) or plastic ones (replaceable) and if the deodorizer feature is worth getting.
Original Poster
Sep 4, 2021
1,824 Posts
Joined Jun 2005
Sep 4, 2021
JMUFly
Original Poster
Sep 4, 2021
1,824 Posts
Quote from OliveWallaby612 :
this is for elongated toilets right? not sure if I know anyone that has that kind of toilet lol
It's funny, when I lived in California, every place had round bowls. Now back on the East coast, pretty much everywhere is elongated. I always hated the round bowls… there's just not enough room!
2
Original Poster
Sep 4, 2021
1,824 Posts
Joined Jun 2005
Sep 4, 2021
JMUFly
Original Poster
Sep 4, 2021
1,824 Posts
Quote from orificium :
I'm also curious about how this compares to the BioBidet Slim 3 (sold at Best Buy exclusively) or the 6800U, which I have my eye on as well. But the only way I can get a decent price on either of them currently, is through eBay and I'm guessing the warranty wouldn't be honored since many of them are open box or not official sellers.

Costco listing literally has nothing to say about this 5-Series model and Moen's site is... less than ideal.
https://www.moen.com/products/Moe...ies/EB2000

Seems to have most (if not all) the features of the BioBidet models mentioned and looks sleeker. I wonder if it's built better than them too? I know BioBidets are cheap plastic and have a tendency to crack.

I also cannot decide if I prefer stainless steel nozzles (non-replaceable) or plastic ones (replaceable) and if the deodorizer feature is worth getting.
I have read too many complaints of Biobidets working great for 2-3 years and then something goes wrong. I decided to go with Moen largely because I've had good experiences with their stuff in the past. Fingers crossed.
Sep 4, 2021
261 Posts
Joined Mar 2014
Sep 4, 2021
argoldst
Sep 4, 2021
261 Posts
Ehh In for one. It is costco so easy return if I don't like it.
Sep 4, 2021
64 Posts
Joined Jul 2014
Sep 4, 2021
tyler928
Sep 4, 2021
64 Posts
Mine just arrived today. Installed it and two drawbacks so far compared to my old Brondell (I moved to a house with elongated toilets so the rounded one from the old house couldn't be used). When you sit down, it emits a loud beep. Could be annoying in the middle of the night or announcing to the house that you're using the toilet, we'll see. Second, it appears that it automatically oscillates front to back without a way to get it just to shoot a constant stream.

I'll use it for a little bit and decide if these are dealbreakers or not. But first impression is that I miss my Brondell.

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Sep 4, 2021
79 Posts
Joined Jun 2010
Sep 4, 2021
orificium
Sep 4, 2021
79 Posts

Our community has rated this post as helpful. If you agree, why not thank orificium

Quote from tyler928 :
Mine just arrived today. Installed it and two drawbacks so far compared to my old Brondell (I moved to a house with elongated toilets so the rounded one from the old house couldn't be used). When you sit down, it emits a loud beep. Could be annoying in the middle of the night or announcing to the house that you're using the toilet, we'll see. Second, it appears that it automatically oscillates front to back without a way to get it just to shoot a constant stream.

I'll use it for a little bit and decide if these are dealbreakers or not. But first impression is that I miss my Brondell.
Saw a few reviews on Moen's site where people also complained about the beeping. One guy explains how to open it up and disable the speaker.

However, the manual says you can disable the beeping:

"Functions will only work when user is seated on the e-bidet seat. When user sits on seat the unit will emit a two-tone beep to indicate the seat sensor has been activated and wash functions are available. Water will then flow briefly through the nozzle to prepare for wash function usage. To turn seat sound off: Press the "H/C Massage" and "Automatic Clean" buttons on the remote for 3 seconds. A double beep will sound to confirm function has been turned off. Repeat steps to turn function back on. A single beep will confirm the function is back on."

The inability to have a steady stream would have been a deal breaker for me. But the manual also says that can be changed too: "To Activate: Press "Posterior Wash" button once, and the nozzle will spray in a forward and back manner. Press button a second time to spray in a stationary position. Press "Stop" button to turn off."

Also, how is the build quality?

And can you confirm there is a UV light that turns on automatically after use? That's a feature I don't see on too many units this inexpensive.
Last edited by orificium September 4, 2021 at 10:03 AM.
1
Sep 5, 2021
64 Posts
Joined Jul 2014
Sep 5, 2021
tyler928
Sep 5, 2021
64 Posts
Quote from orificium :
Saw a few reviews on Moen's site where people also complained about the beeping. One guy explains how to open it up and disable the speaker.

However, the manual says you can disable the beeping:

"Functions will only work when user is seated on the e-bidet seat. When user sits on seat the unit will emit a two-tone beep to indicate the seat sensor has been activated and wash functions are available. Water will then flow briefly through the nozzle to prepare for wash function usage. To turn seat sound off: Press the "H/C Massage" and "Automatic Clean" buttons on the remote for 3 seconds. A double beep will sound to confirm function has been turned off. Repeat steps to turn function back on. A single beep will confirm the function is back on."

The inability to have a steady stream would have been a deal breaker for me. But the manual also says that can be changed too: "To Activate: Press "Posterior Wash" button once, and the nozzle will spray in a forward and back manner. Press button a second time to spray in a stationary position. Press "Stop" button to turn off."

Also, how is the build quality?

And can you confirm there is a UV light that turns on automatically after use? That's a feature I don't see on too many units this inexpensive.
Where do you see these in the manual? Neither is mentioned that I can find in the one included in the box. The double press for a constant stream works, but the one about turning the beeps off does not.

Overall, the build quality seems fine, but a bit more plastic than my old Brondell that I can remember.

Edit: the UV light indicator light is on for three minutes after use as described, but I haven't looked for the UV light itself.
Sep 5, 2021
504 Posts
Joined Jul 2016
Sep 5, 2021
WINDHUNTER
Sep 5, 2021
504 Posts
Quote from orificium :
Saw a few reviews on Moen's site where people also complained about the beeping. One guy explains how to open it up and disable the speaker.

However, the manual says you can disable the beeping:

"Functions will only work when user is seated on the e-bidet seat. When user sits on seat the unit will emit a two-tone beep to indicate the seat sensor has been activated and wash functions are available. Water will then flow briefly through the nozzle to prepare for wash function usage. To turn seat sound off: Press the "H/C Massage" and "Automatic Clean" buttons on the remote for 3 seconds. A double beep will sound to confirm function has been turned off. Repeat steps to turn function back on. A single beep will confirm the function is back on."

The inability to have a steady stream would have been a deal breaker for me. But the manual also says that can be changed too: "To Activate: Press "Posterior Wash" button once, and the nozzle will spray in a forward and back manner. Press button a second time to spray in a stationary position. Press "Stop" button to turn off."

Also, how is the build quality?

And can you confirm there is a UV light that turns on automatically after use? That's a feature I don't see on too many units this inexpensive.
Speaker might be deal breaker for me, can you link me to where that guys open it up and disable the speakers?
Sep 5, 2021
79 Posts
Joined Jun 2010
Sep 5, 2021
orificium
Sep 5, 2021
79 Posts
EDIT: Fixed the link to the actual installation manual! Sorry about that

Quote from tyler928 :
Where do you see these in the manual? Neither is mentioned that I can find in the one included in the box. The double press for a constant stream works, but the one about turning the beeps off does not.
https://assets.moen.com/shared/do...11010b.pdf
Page 16 regarding the beeping. Also, this manual is absolutely terrible the way they stack all the languages on every page instead of separating them completely.

Let us know if you get it to turn off the beeping.


Quote from WINDHUNTER :
Speaker might be deal breaker for me, can you link me to where that guys open it up and disable the speakers?
Can't link directly to review, but it's on this page. Scroll down a little until you see a link for "View all reviews", and it's the first one listed by Daniel. He shows a picture of what the speaker looks like. https://www.moen.com/products/eb2000

He says, "So I read all the reviews about the annoying beep everytime you sit on it. There's a way to turn it off and I'll explain here. You disconnect the seat entirely and flip it over upside down. There's 4 tiny screws and some clips you use a butter knife to undo and the it comes apart but be gentle. Once flipped over you'll see a circuit board with a bunch of wires. The speaker is on this board and it looks like the pic attached in my review. Take your screw driver and shove it in the little hole on top to break it apart GENTLY. Until you see a bronze looking piece of metal underneath the plastic nipple. Take this metal piece out and make sure the two microscopic wires underneath are destroyed/disconnected. REASSEMBLE and DONE. No more beep. Ever again even if you wanted it which you don't, trust me."
Last edited by orificium September 5, 2021 at 09:07 PM.
Sep 6, 2021
64 Posts
Joined Jul 2014
Sep 6, 2021
tyler928
Sep 6, 2021
64 Posts
Quote from orificium :
EDIT: Fixed the link to the actual installation manual! Sorry about that


https://assets.moen.com/shared/do...11010b.pdf
Page 16 regarding the beeping. Also, this manual is absolutely terrible the way they stack all the languages on every page instead of separating them completely.

Let us know if you get it to turn off the beeping.



Can't link directly to review, but it's on this page. Scroll down a little until you see a link for "View all reviews", and it's the first one listed by Daniel. He shows a picture of what the speaker looks like. https://www.moen.com/products/eb2000

He says, "So I read all the reviews about the annoying beep everytime you sit on it. There's a way to turn it off and I'll explain here. You disconnect the seat entirely and flip it over upside down. There's 4 tiny screws and some clips you use a butter knife to undo and the it comes apart but be gentle. Once flipped over you'll see a circuit board with a bunch of wires. The speaker is on this board and it looks like the pic attached in my review. Take your screw driver and shove it in the little hole on top to break it apart GENTLY. Until you see a bronze looking piece of metal underneath the plastic nipple. Take this metal piece out and make sure the two microscopic wires underneath are destroyed/disconnected. REASSEMBLE and DONE. No more beep. Ever again even if you wanted it which you don't, trust me."
I've tried that button combo sitting on the seat and not sitting on the seat. Unfortunately it has not worked. Judging by the replies from Moen on their website, I assumed that the beeping was not a function that could be turned off. But the page you cited makes it look like that's not the case. I'll keep trying.
Original Poster
Sep 7, 2021
1,824 Posts
Joined Jun 2005
Sep 7, 2021
JMUFly
Original Poster
Sep 7, 2021
1,824 Posts
Quote from tyler928 :
I've tried that button combo sitting on the seat and not sitting on the seat. Unfortunately it has not worked. Judging by the replies from Moen on their website, I assumed that the beeping was not a function that could be turned off. But the page you cited makes it look like that's not the case. I'll keep trying.
I did the destructive method of turning off the beeping (from the reviews). It took me about 10 minutes, all told. I was pleasantly surprised at the inside of the unit- it seems pretty well put together.
Sep 8, 2021
69 Posts
Joined Dec 2020
Sep 8, 2021
Saver188
Sep 8, 2021
69 Posts
Quote from JMUFly :
I did the destructive method of turning off the beeping (from the reviews). It took me about 10 minutes, all told. I was pleasantly surprised at the inside of the unit- it seems pretty well put together.
Can you help find out where it's made?

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Sep 8, 2021
79 Posts
Joined Jun 2010
Sep 8, 2021
orificium
Sep 8, 2021
79 Posts
Quote from JMUFly :
I did the destructive method of turning off the beeping (from the reviews). It took me about 10 minutes, all told. I was pleasantly surprised at the inside of the unit- it seems pretty well put together.
Would you say it's better than a BioBidet in a similar price range?

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