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Lately walmart is screwy too. Their new website is having mistake all over. I order one thing and during check out it become something else (I think I order a leaf blower and check out it become some hair tie for girl). And if the item available in store they will charge me for the shipping despite the order meet their $35 limit. Also they automatically tag on the bagging fee.
Seem businesses are infected with stupid.
Walmart's online business is so messed up. I have had only 1 in 5 times where an order was even successfully delivered. Its Brick and Mortar, or not at all.
Man, I miss the Sears of 2005. website sales, Sears club/sywr and right before the B&M employees went from being indifferent to outright hostile to customers. They still had a lot of made in US tools, had regular sales on good products and even had good coupons.
I was having a conversation a neighbor's kid, a high schooler, and I mentioned the store in regards to hand tools, but he had never even heard of Sears. 🔍
Prior to a few years ago when I started working on our cars, I'd gone to Sears maybe once every few years, to pick up a random tool or part. No real need otherwise. But when I started working on our cars I'd go to the local Sears or order online, often for store pickup, all the time, and not just for car stuff. Their SYW and other promotions were insane and I'd have been crazy to not take advantage of them. Got a bunch of quality tools that way.
Thankfully (for me at least) they shut down the last local store and stopped running these promos right around the time I ran out of things to buy from them. Too bad. It's nice to have B&M places to buy tools. Sure, there's the big box stores and HF, but where are you going to buy a socket set, tool case and a couple of shirts for a decent price, other than Walmart (or Fred Meyer and the like out west, nothing like that here in NYC that I know of).
Nothing stays the same forever and you just learn to move on.
Clearly that business model worked out great for them….
Sears' downfall, and Kmart as well, is because they didn't give a flying fùck about their customer base. They underpaid their employees and compounded that problem but also understaffing their stores. Basically this means that the 18 to 20 people that actually worked at any given store at those low wages did so because they didn't have any other alternative, and we're overworked on top of that. During the height of this, around Christmas time,I once saw a female manager at Kmart actually slapping a cashier. Motivation, much?
That kind of attention to detail and caring approach gets passed on to customers one way or another.
I went into a Sears store in 2012 to buy a digital camera that was on sale for $59. I went to the electronics area and asked them to get me one of them out of the cage, and the sales rep in the area refused to sell it to me. They had about 16 of them. I asked him why, and he said that he thought it was too low of a price, that it must be a mistake and he wouldn't contribute to my theft. This is despite the sale being posted on the front page of their printed national ad. I asked to speak to the manager and he said that he trusts his sales staff over customers and told me to leave the store. So I did, and never went back. Sears and most of the employees that got fired earned and well deserved their fate. 🚽👎
Last edited by OmahaJeff January 4, 2022 at 09:01 PM.
Sears' downfall, and Kmart as well, is because they didn't give a flying fùck about their customer base. They underpaid their employees and compounded that problem but also understaffing their stores. Basically this means that the 18 to 20 people that actually worked at any given store at those low wages did so because they didn't have any other alternative, and we're overworked on top of that. During the height of this, around Christmas time,I once saw a female manager at Kmart actually slapping a cashier. Motivation, much?
That kind of attention to detail and caring approach gets passed on to customers one way or another.
I went into a Sears store in 2012 to buy a digital camera that was on sale for $59. I went to the electronics area and asked them to get me one of them out of the cage, and the sales rep in the area refused to sell it to me. They had about 16 of them. I asked him why, and he said that he thought it was too low of a price, that it must be a mistake and he wouldn't contribute to my theft. This is despite the cell being posted on the front page of their printed national ad. I asked to speak to the manager and he said that he trusts his salesl staff over customers and told me to leave the store. So I did, and never went back. Sears and most of the employees that got fired earned and well deserved their fate. 👎
No doubt. Poor training.
Went to KMart once to pick up an online order.
5 min before close.
The cart boy told me "no go." They were closed.
I cancelled the order as they obviously didn't need my money.
Store officially closed.
Cart boy loses job.
Enough said.
Quote
from Pga
:
Clearly that business model worked out great for them….
It probably did; kept those doors open a few years longer. It was their only foot traffic.
They were "dead man walking" at the turn of the millennium.
I can guarantee you that the online sites of Macy's, JCP, and Nordstroms keeps them afloat. Have you been into any one of those stores? Ghost town.
Last edited by SpinControl December 31, 2021 at 03:51 PM.
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I pretty much share the same sentiment as most people here. I didn't want the club membership when it first came out and I still don't want it now. And now with them basically removing coupons for non-members I try and shop there as little as possible
Buyer beware .. I've saved a bunch of stuff on "my list" with the app for harbor freight. No joke they raised the price on almost all of my items right before this "sale"
Yep I noticed that as well. I was looking at a set of long impact sockets and it was $19.99 before these coupons. Now it is $26.99 minus the 20% coupon is $21.49. This isn't really a sale.
Haven't been lately but had going to HF for a while - seems they are trying to improve their quality but pulling in too many competing brands.
FWIW:
- power tools best suited for 'yea, I need this for this one job and cheaper to buy than find to rent'
- hand tools - pretty OK, esp 'polished' ones and step-up from cheapest screwdrivers - a step-down from Craftsman but worth the $$ w/20% coupon
- cutting tools are garbage
- compressors / misc - get what you pay for, some gems - love their goatskin work gloves
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Seem businesses are infected with stupid.
I was having a conversation a neighbor's kid, a high schooler, and I mentioned the store in regards to hand tools, but he had never even heard of Sears. 🔍
Thankfully (for me at least) they shut down the last local store and stopped running these promos right around the time I ran out of things to buy from them. Too bad. It's nice to have B&M places to buy tools. Sure, there's the big box stores and HF, but where are you going to buy a socket set, tool case and a couple of shirts for a decent price, other than Walmart (or Fred Meyer and the like out west, nothing like that here in NYC that I know of).
Nothing stays the same forever and you just learn to move on.
That kind of attention to detail and caring approach gets passed on to customers one way or another.
I went into a Sears store in 2012 to buy a digital camera that was on sale for $59. I went to the electronics area and asked them to get me one of them out of the cage, and the sales rep in the area refused to sell it to me. They had about 16 of them. I asked him why, and he said that he thought it was too low of a price, that it must be a mistake and he wouldn't contribute to my theft. This is despite the sale being posted on the front page of their printed national ad. I asked to speak to the manager and he said that he trusts his sales staff over customers and told me to leave the store. So I did, and never went back. Sears and most of the employees that got fired earned and well deserved their fate. 🚽👎
HF screwed the pooch by taking away their 20% off "Take Our China Junk" coupons.
I only buy China junk off Amazon and eBay now. Actually just as cheap if you can wait.
That kind of attention to detail and caring approach gets passed on to customers one way or another.
I went into a Sears store in 2012 to buy a digital camera that was on sale for $59. I went to the electronics area and asked them to get me one of them out of the cage, and the sales rep in the area refused to sell it to me. They had about 16 of them. I asked him why, and he said that he thought it was too low of a price, that it must be a mistake and he wouldn't contribute to my theft. This is despite the cell being posted on the front page of their printed national ad. I asked to speak to the manager and he said that he trusts his salesl staff over customers and told me to leave the store. So I did, and never went back. Sears and most of the employees that got fired earned and well deserved their fate. 👎
Went to KMart once to pick up an online order.
5 min before close.
The cart boy told me "no go." They were closed.
I cancelled the order as they obviously didn't need my money.
Store officially closed.
Cart boy loses job.
Enough said.
They were "dead man walking" at the turn of the millennium.
I can guarantee you that the online sites of Macy's, JCP, and Nordstroms keeps them afloat. Have you been into any one of those stores? Ghost town.
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FWIW:
- power tools best suited for 'yea, I need this for this one job and cheaper to buy than find to rent'
- hand tools - pretty OK, esp 'polished' ones and step-up from cheapest screwdrivers - a step-down from Craftsman but worth the $$ w/20% coupon
- cutting tools are garbage
- compressors / misc - get what you pay for, some gems - love their goatskin work gloves
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