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Nanoleaf Canvas Lights NOT Connecting

8,743 1,453 February 13, 2022 at 08:38 AM
I am having major trouble trying to get a set of Nanoleaf Canvas Lights to connect. I restarted the phone and router, but that didnt help. the phone with app is connecting to the Canvas controller light panel as the panel blinks blue and red. i believe the problem is with the Canvas controller light panel joining the wifi network. From what i read online a lot of people are having problems with getting the Canvas to connect.

so, after reading all the trouble people are having online and talking about bad controllers, i decided that its best to just return and get my money back. *snap*
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TodayOnly Pro
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Joined Jun 2005
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> bubble2 8,447 Posts
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komondor
02-14-2022 at 06:05 AM.
02-14-2022 at 06:05 AM.
Do you have your 2.4 and 5 GHZ channels with the same SSID that is usually where the issue comes up. Solutions are turning off the 5GHZ while paring, moving the device far enough away that 5 GHZ is too weak or splitting your 2.4 and 5 GHz into separate SSIDs.
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> bubble2 8,743 Posts
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TodayOnly
02-14-2022 at 06:08 PM.
02-14-2022 at 06:08 PM.
Quote from komondor :
Do you have your 2.4 and 5 GHZ channels with the same SSID that is usually where the issue comes up. Solutions are turning off the 5GHZ while paring, moving the device far enough away that 5 GHZ is too weak or splitting your 2.4 and 5 GHz into separate SSIDs.
5 GHz was completely off
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