expired Posted by eversavage • Jun 25, 2023
Jun 25, 2023 4:19 PM
Item 1 of 1
expired Posted by eversavage • Jun 25, 2023
Jun 25, 2023 4:19 PM
20TB Seagate Exos X20 Enterprise 3.5" 7200 RPM Hard Drive (Recertified)
+ Free Shipping$220
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provide any visual proof of delivery such as a picture taken at the drop-off point
use the Amazon Hub locker system present in the building
deliver to *any* location within the building
When I reached out to SPD's customer support, the best they would offer was to reimburse 50% of the cost since that was all UPS would reimburse them. I found this wholly inadequate since I had not received any of the drives. Thankfully I had paid using Amazon Pay and was able to receive a full refund through Amazon's dispute resolution process.
After being rather underwhelmed by SPD's customer support for something as basic as shipping / logistics, I would be concerned about the return process for "warranty" repairs.
download the free software and within it there is software that creates the bootable drive.
from the software you can run the smart test, long/short surface test and use it update the firmware.
Now this was quite a while ago with the 8tb being the biggest units installed. We are talking thousands of drives in servers, JBODs, and network appliances. We lost drives but nothing that people are talking about here on these threads.
They were Enterprise series drives for sure.
Frankly I have had great luck with Seagate drives and still use them today.
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I contacted the company and they created a return shipping label on the same day. UPS returned the drive back to them in two days. The next day they mailed out a replacement. All of the shipments were using 2 day shipping.
So far, I am happy with the service from this company.
did you do any testing prior to using the x20... I'm pissed at myself for not ordering more drives.. i was still in the middle of testing the 18tb i bought two weeks ago.. currently now using the two 18tb in my Synology NAS.. so far so good..
did a few scrubs and such and no issues..
ServerPartsDeals had to run their "48 hour intense test" on the drive before they agreed to any RMA. They said the drive was passed their quick tests when it arrived, but it failed their "intense test".
After it failed their intense test, they immediately agreed to send me another refurbished drive. So far so good.
I did not test the drives prior to using them, but they're in a 6 drive SHR2 array, so it's okay if both of them go bad at the same time.
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