Sony WF-1000XM5 Noise Canceling Truly Wireless Earbuds (Black) Expired

As a long time owner of XM4s, I'm passing on these regardless of price, for a simple reason. Sony basically bricked my XM4s with a firmware update that caused batteries to overheat (VERY well-known problem), resulting in only 20 mins from the left bud and 1.5 hours from the right, and they refused to repair even when I offered to pay. That's right, they refused to even recommend a service station, mail-in or walk-in, even though *their* firmware severely damaged the headphones.

F Sony.

I just bought these last week, was able to get them for $160 from someone selling them privately.
Having said that, I had been using pixel buds pro for the past year and only changed because my sister wanted the pixels. The xm5s surprisingly stay in your ears very well, but you have to use the right sized ear tips. They are also very small and depending on your ear shape, don't stick out much at all for me.
The app is definitely a little more confusing than the pixel buds due to all the options available, but the build quality does not feel as sturdy as the pixels, especially the case. Very flimsy cheap feeling opening cap.
But the sound and ANC is quite good, for $160 I think are good deal, but at $250 I don't think so when you can get pixel buds pro for $100 any day.

oh and the auto pause on speak is very annoying. this is a feature on the Samsung buds for a while, and it lowers the volume rather than fully pause. The pause every single time, even if you clear your throat or cough or hum along with your song... I loved it on th Samsung buds but have to keep it off on these sonys.

I had the same issue and my xm4s were out of warranty. But Sony still took care of mine and send me a new replacement pair to be used with my old case/battery pack as they apparently did not have any. Besides the issue was in the buds battery. Give Sony a shot again.