expired Posted by daisybeetle | Staff • Jul 16, 2024
Jul 16, 2024 6:25 AM
Item 1 of 4
Item 1 of 4
expired Posted by daisybeetle | Staff • Jul 16, 2024
Jul 16, 2024 6:25 AM
Corelle, Pyrex, Corningware, Chicago Cutlery, Snapware Coupon on $99+ Orders:
50% Off
$225
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Did you put it in the dishwasher or something? Put it away wet? Any knives I like are handwashed and immediately dried. I have had the Chicago Cutlery Insignia 13 piece knife set for 2 years, they look brand new. Of course anything is possible, maybe you got a dud, maybe you use the hell out of yours, I dunno; all I can speak to is that in my experience, I have not had a single knife "rust".
FWIW their customer service has also been great. I have had 2 instances of needing to reach out. For the aforementioned cutlery set, I noticed the utility knife wasn't perfectly straight. It was serviceable but for over $100 that I paid, I expected perfect. They sent me out a WHOLE NEW SET instead of just the one knife.
Also I bought a plate set from them via amazon but for some reason, I only got 7 dinner plates instead of 8. I emailed them and they had another one sent out to me within the day.
FWIW their customer service has also been great. I have had 2 instances of needing to reach out. For the aforementioned cutlery set, I noticed the utility knife wasn't perfectly straight. It was serviceable but for over $100 that I paid, I expected perfect. They sent me out a WHOLE NEW SET instead of just the one knife.
Also I bought a plate set from them via amazon but for some reason, I only got 7 dinner plates instead of 8. I emailed them and they had another one sent out to me within the day.
1. I don't use the dishwasher so no, it can't be that.
2. Def do not use mine a lot. It's a bread knife. I only use it for bagels and really nothing else.
3. None of my other knives have rusted, not even 1 except Chicago's.
4. Their service has been horrible. Def different from your story where they shipped out an entire set to fix a wrong. In this case it was simply 1 bread knife and they could have easily made it right but they chose not to. They basically gave me a canned response when I reached out to them about the rust and made it clear I'm on my own. Completely different experience.
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