forum thread Posted by TooLitty • Nov 25, 2024
Nov 25, 2024 8:37 PM
forum thread Posted by TooLitty • Nov 25, 2024
Nov 25, 2024 8:37 PM
Verizon loyalty discount $25 lifetime and $10/line
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I just called Verizon and got to their customer retention team saying I'd like to explore options on discounts since I'm also looking at going to T-Mobile.
They gave me a lifetime $25 discount + $10 discount per line for the next 12 months and I can call back after 12 months to extend basically ask for that discount again.
Now I'm a Verizon customer of 16 years and it is the week of thanksgiving aka black friday and cyber monday so they may pull extra strings.
I also think I am overpaying so maybe they gave me discounts to get to an average of what people are paying. I was paying $135 for 2 lines, now I'm at $90.
Take this as you wish but this is just my experience today the Monday before thanksgiving.
They gave me a lifetime $25 discount + $10 discount per line for the next 12 months and I can call back after 12 months to extend basically ask for that discount again.
Now I'm a Verizon customer of 16 years and it is the week of thanksgiving aka black friday and cyber monday so they may pull extra strings.
I also think I am overpaying so maybe they gave me discounts to get to an average of what people are paying. I was paying $135 for 2 lines, now I'm at $90.
Take this as you wish but this is just my experience today the Monday before thanksgiving.
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Community Notes
About the Poster
I just called Verizon and got to their customer retention team saying I'd like to explore options on discounts since I'm also looking at going to T-Mobile.
They gave me a lifetime $25 discount + $10 discount per line for the next 12 months and I can call back after 12 months to extend basically ask for that discount again.
Now I'm a Verizon customer of 16 years and it is the week of thanksgiving aka black friday and cyber monday so they may pull extra strings.
I also think I am overpaying so maybe they gave me discounts to get to an average of what people are paying. I was paying $135 for 2 lines, now I'm at $90.
Take this as you wish but this is just my experience today the Monday before thanksgiving.
They gave me a lifetime $25 discount + $10 discount per line for the next 12 months and I can call back after 12 months to extend basically ask for that discount again.
Now I'm a Verizon customer of 16 years and it is the week of thanksgiving aka black friday and cyber monday so they may pull extra strings.
I also think I am overpaying so maybe they gave me discounts to get to an average of what people are paying. I was paying $135 for 2 lines, now I'm at $90.
Take this as you wish but this is just my experience today the Monday before thanksgiving.
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191 Comments
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I also switched over to the new Unlimited Welcome plan since it was about $9 less than the old discontinued plan now that the $10/line stopped and the $10 paperless/auto went down to $5 and also charging $3 for being in the old plan. So for 6 lines it's $27/line now. Oh and they're taking $20 off for 55+ for the account.
I'll try to call retention and see if they can do the $10 off/line for a year again, and $25 off lifetime.
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Mobile link: https://m.vzw.com/bfEqujXJh
You can also do it on desktop by going to a similar link. Either way, you'll immediately see a "Special Offers" bubble just by going to the port-out page (if you get a message in the special offers bubble that doesn't say get $10 off, just click the link again until it shows that offer then accept and redeem it).
Desktop Link: https://www.verizon.com/digital/n...ty/portout
Mobile link: https://m.vzw.com/bfEqujXJh
You can also do it on desktop by going to a similar link. Either way, you'll immediately see a "Special Offers" bubble just by going to the port-out page (if you get a message in the special offers bubble that doesn't say get $10 off, just click the link again until it shows that offer then accept and redeem it).
Desktop Link: https://www.verizon.com/digital/n...ty/portout
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Speaking to your other issue, I've had that happen. I've never been able to have them successfully revert back to old plan, but was only able to get a monthly credit for a year. It was someone ago I can't remember how much it was