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expired Posted by ascendhype • Dec 1, 2024
expired Posted by ascendhype • Dec 1, 2024

TravelPro Roundtrip Carry-On/Medium Check-In Hardside Luggage Set $159.99 + FS (Originally $379.99)

$160

Travelpro
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Travelpro has the TravelPro Roundtrip Carry-On / Medium Check-In Hardside Luggage Set on sale for $159.99 in the Black or White color sets. Previous best FP deal was $215 through Costco Next


https://travelpro.com/products/tr...7651126370
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Deal Details
Community Notes
About the Poster
Travelpro has the TravelPro Roundtrip Carry-On / Medium Check-In Hardside Luggage Set on sale for $159.99 in the Black or White color sets. Previous best FP deal was $215 through Costco Next


https://travelpro.com/products/tr...7651126370

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6 Comments

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Dec 1, 2024
2,725 Posts
Joined Jan 2007
Dec 1, 2024
bonuscow
Dec 1, 2024
2,725 Posts
TravelPro scammed me:

Don't buy travel pro

- I bought travel pro, didn't like it, then I sent it back using prepaid shipping label via Fedex,
- Fedex lost the package
- Travelpro said that they'll refund me anyways. Never happened. Few weeks later, I emailed them again and they said "no, we have to wait until fedex sends us the package". I've explained so many times that it was lost and it was never going to arrive.
- After more emails, I got fed up and did a chargeback. Initially I was awarded $$$ until credit card company can finish an investigation
- TravelPro sent some stuff back to credit card company and credit card company asked me for more information as it seems I guess they think I was trying to scam them (i was not). I believe they told the CC they were about to refund me but I decided to do a chargeback anyways which I think is not true.
- At this point I emailed travelpro that I'll drop the chargeback if they refunded me immediately and they told me "nope, we're going to wait for the investigation to finish"

So now I'm thinking TravelPro thought they were going to win the chargeback and take my money. Luckily I provided a step by step communication log and ultimately CC ruled in my favor.

This was hours and hours of work just trying to get my money back which I basically worked for less than minimum wage dealing with TravelPro

I left a bad review on travelpro's own website which of course to this day I still do not see posted (unsurprisingly).

Avoid TravelPro at all costs. If I had this much trouble getting a refund, imagine the trouble dealing with warranty claims. Shady company.
5
Dec 2, 2024
598 Posts
Joined Mar 2012
Dec 2, 2024
nutsaboutgolf
Dec 2, 2024
598 Posts
Quote from bonuscow :
TravelPro scammed me:

Don't buy travel pro

- I bought travel pro, didn't like it, then I sent it back using prepaid shipping label via Fedex,
- Fedex lost the package
- Travelpro said that they'll refund me anyways. Never happened. Few weeks later, I emailed them again and they said "no, we have to wait until fedex sends us the package". I've explained so many times that it was lost and it was never going to arrive.
- After more emails, I got fed up and did a chargeback. Initially I was awarded $$$ until credit card company can finish an investigation
- TravelPro sent some stuff back to credit card company and credit card company asked me for more information as it seems I guess they think I was trying to scam them (i was not). I believe they told the CC they were about to refund me but I decided to do a chargeback anyways which I think is not true.
- At this point I emailed travelpro that I'll drop the chargeback if they refunded me immediately and they told me "nope, we're going to wait for the investigation to finish"

So now I'm thinking TravelPro thought they were going to win the chargeback and take my money. Luckily I provided a step by step communication log and ultimately CC ruled in my favor.

This was hours and hours of work just trying to get my money back which I basically worked for less than minimum wage dealing with TravelPro

I left a bad review on travelpro's own website which of course to this day I still do not see posted (unsurprisingly).

Avoid TravelPro at all costs. If I had this much trouble getting a refund, imagine the trouble dealing with warranty claims. Shady company.
In short, they sell TravelPro in Costco so just buy from Costco and return to Costco if there are issues. I've had two separate Travelpro luggage issues, reached out to Travelpro warranty service and both were denied as they stated this is normal "wear and tear". I travel frequently and put a lot of walking miles of the luggage due to my home airport having a remote ride share location about .2 miles from the terminal. IDK if any other luggage would do better, overall I do like the Travel Pro yet its weak link seems to be the expansion section. The first issue was the bottom of the luggage, the fabric section between the clam shells had to rips and tears. The second issue was the zipper slider on the expansion section, came off one side and even a luggage repair shop couldn't fix it
Dec 2, 2024
55 Posts
Joined Dec 2021
Dec 2, 2024
int-zbz
Dec 2, 2024
55 Posts
Quote from nutsaboutgolf :
In short, they sell TravelPro in Costco so just buy from Costco and return to Costco if there are issues. I've had two separate Travelpro luggage issues, reached out to Travelpro warranty service and both were denied as they stated this is normal "wear and tear". I travel frequently and put a lot of walking miles of the luggage due to my home airport having a remote ride share location about .2 miles from the terminal. IDK if any other luggage would do better, overall I do like the Travel Pro yet its weak link seems to be the expansion section. The first issue was the bottom of the luggage, the fabric section between the clam shells had to rips and tears. The second issue was the zipper slider on the expansion section, came off one side and even a luggage repair shop couldn't fix it
Costco doesn't sell TravelPro online or in store, not that I've seen in any physical stores. They're a Costco Next partner, which just gives you a discount. Costco will have nothing to do with the return process.
Dec 3, 2024
2,725 Posts
Joined Jan 2007
Dec 3, 2024
bonuscow
Dec 3, 2024
2,725 Posts
Quote from nutsaboutgolf :
In short, they sell TravelPro in Costco so just buy from Costco and return to Costco if there are issues. I've had two separate Travelpro luggage issues, reached out to Travelpro warranty service and both were denied as they stated this is normal "wear and tear". I travel frequently and put a lot of walking miles of the luggage due to my home airport having a remote ride share location about .2 miles from the terminal. IDK if any other luggage would do better, overall I do like the Travel Pro yet its weak link seems to be the expansion section. The first issue was the bottom of the luggage, the fabric section between the clam shells had to rips and tears. The second issue was the zipper slider on the expansion section, came off one side and even a luggage repair shop couldn't fix it
haven't came across travel pro in costco, but admittedly i havent looked hard.

either way, i gave up on travelpro entirely and don't want anything to do with that company anymore, even if they existed in costco. their poor service makes me not want to buy anything made by them.
Pro
Dec 3, 2024
1,884 Posts
Joined Feb 2008
Dec 3, 2024
rijones
Pro
Dec 3, 2024
1,884 Posts
Decent deal but carry-on is too big for most international flights. That's usually the case with these sets. Just an FYI.
Dec 3, 2024
4,531 Posts
Joined Jun 2008
Dec 3, 2024
AndrewinMD
Dec 3, 2024
4,531 Posts
I read quite a bit about TravelPro lately since I probably need to buy a new bag. They have a great reputation but only for their high-end soft-sided bags. I know that I've seen a lot of aircrew with TravelPro, but it's never the hard-sided ones. Further, if you look at their high-end soft-sided bags, they are not even remotely inexpensive.

TravelPro sells cheaper soft bags, but the reviews are poor particularly regarding durability. And stories about their poor customer service are quite common. In fairness, several other brands have similar stories. Customer service is becoming an afterthought with many companies these days.

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