I received a very odd call from AT&T today informing me that my bill will now be reduced by 22% going forward, along with a one-time credit of $150 and two free Apple 16 Pro Max's.
Ten minutes in, I was sure it was a scam even though they had my account info, so I started playing games with the guy. Thirty minutes later, I verified my account, and to my surprise, the credits were applied. The call was from the AT&T retention department. I've had endless issues over the past 4 months, so I'm guessing it has something to do with problematic customers.
If you receive a call, go through the motions and DON'T give any payment information over the phone, insist on bill charges, or store pickup.
Old bill: $479
Outstanding Bill: $329
New monthly: $373
The two new phones can be applied to any existing or new lines. We had five lines with older phones. These are not bill credits; they received a one-time credit to cover the phones.
Good luck if you receive the call! Don't dismiss it as spam like I almost did. This was by far the scammiest call I've ever had!
One more thing, the one time $150 credit was actually applied to my bill as a payment from an odd checking account. Either this is an elaborate scam or it's legit, I guess I'll find out soon enough.
***Edit for clarification***
The current bill is $479:
- 9 Unlimited lines
- Home Internet
- Insurance on all the lines (no AppleCare needed)
- $175 monthly credit, bringing the bill to $304 (These haven't started yet, march is the first month)
I know I wasn't very clear but I think $304/month for 9 unlimited lines and home internet is a great deal to begin with. Now they gave me a free $150, an additional monthly reduction of 22% AND two free Apple phones 16 Pro Max's.
https://www.att.com/
20 Comments
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Old bill: $479
five lines
(are taxes and fees included in $373)?
I will stick with my $210 for unlimited 12 lines with TM, tax and fees included.
Let's start the att vs tm vs verizon fight...
(are taxes and fees included in $373)?
I will stick with my $210 for unlimited 12 lines with TM, tax and fees included.
Let's start the att vs tm vs verizon fight...
Old bill: $479
Outstanding Bill: $329
New monthly: $373
https://www.att.com/
(are taxes and fees included in $373)?
I will stick with my $210 for unlimited 12 lines with TM, tax and fees included.
Let's start the att vs tm vs verizon fight...
What is your plan called?
$17.50/mo per line for unlimited unthrottled everything? Hotspot?
That's a pretty decent deal.
Skimmed the T-Mobile site, and it seems to max out at 5 lines without calling, but I'm seeing $220 for 5 lines ( Go5G Plus - 50GB high-speed mobile hotspot data,Unlimited talk and text, Unlimited premium data)
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Someone needs to revoke your driver license
$373 a month??
I pay $7/mo for unlimited line 5g, $20/mo for xfinity with free hotspots-wifi
no wonder they're able to afford you 2 free iphones at no cost
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