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expired Posted by tunabreath • Feb 20, 2025
expired Posted by tunabreath • Feb 20, 2025

Rheem ProTerra 50 Gal. Hybrid Heat Pump Smart Electric Water Heater

& More + Free Ship to Store

$1,488

$1,859

19% off
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Home Depot has ProTerra 50 Gal. Smart High Efficiency Hybrid Heat Pump Water Heater w/ Leak Detection, Auto Shutoff & 10-Year Warranty (XE50T10HS45U1) on sale for $1488. Select free ship to store where available otherwise delivery is $55.

Thanks to community member tunabreath for sharing this deal.

Note: Check with your utility to verify eligibility & requirements for residential rebate programs. Availability may vary by location.

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Editor's Notes

Written by qwikwit | Staff

Original Post

Written by tunabreath
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Deal Details
Product Info
Community Notes
About the Poster
Home Depot has ProTerra 50 Gal. Smart High Efficiency Hybrid Heat Pump Water Heater w/ Leak Detection, Auto Shutoff & 10-Year Warranty (XE50T10HS45U1) on sale for $1488. Select free ship to store where available otherwise delivery is $55.

Thanks to community member tunabreath for sharing this deal.

Note: Check with your utility to verify eligibility & requirements for residential rebate programs. Availability may vary by location.

Also Available:

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by tunabreath

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Top Comments

You don't have to vent if you have a large enough space like 10' x 10'. It just needs to be able to pull in some amount of heat from the air without recycling the cold air it is exhausting.
I believe in their receipts it states that if you return any of the products they will deduct the discount from your return amount.

Side note, I have the 50 gallon one that I self installed almost a year ago and it's been great. My only suggestion is to upsize it from what you would normally have, i.e. if you currently have a 50 gallon, opt for the 65 gallon or 80 gallon to maximize your power savings as the recovery using the heat pump is much slower (especially in the winter here in the PNW due to cold water temp) than resistive heating. After 3 showers back to back expect a recovery time of 4-6 hours using just the HP.
The main topic of this post is not pertaining to tankless units.

56 Comments

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Feb 21, 2025
349 Posts
Joined Mar 2007
Feb 21, 2025
exseattlite
Feb 21, 2025
349 Posts
Quote from izzletodasmizzl :
Side note, I have the 50 gallon one that I self installed almost a year ago and it's been great. My only suggestion is to upsize it from what you would normally have, i.e. if you currently have a 50 gallon, opt for the 65 gallon or 80 gallon to maximize your power savings as the recovery using the heat pump is much slower (especially in the winter here in the PNW due to cold water temp) than resistive heating. After 3 showers back to back expect a recovery time of 4-6 hours using just the HP.
That's my experience as well. We never ran out of hot water with our old heater; now we can and the recovery time is noticeably longer. And the gen. 5 has annoying compressor whine which previous versions did not, it seems, so don't use this in a location where that would be annoying. But our electric bill is lower than with our old water heater.
Feb 21, 2025
66 Posts
Joined Nov 2008
Feb 21, 2025
sakaria
Feb 21, 2025
66 Posts
Quote from someones1 :
Where did you install yours? I'm also in a pretty cold climate for winters. Current (gas) water heater is in my basement which is around 45-50 degrees in the winter. Curious if a heat pump would work alright in that or make it a lot colder and risk freezing pipes.
It will work fine in your basement, but it will feel a bit chillier down there.
Feb 21, 2025
187 Posts
Joined Dec 2007
Feb 21, 2025
Clarkbug
Feb 21, 2025
187 Posts
Quote from BoastfulHeart7162 :
I currently have a gas one. Can this one replace a gas one?
One of the models here is a 120v. It's specifically meant to replace a gas heater where 240v isn't available but 120v is. It will work, but the recovery time is very long. I would only get a 120v model if you have very low hot water usage.
Feb 21, 2025
1,740 Posts
Joined Dec 2005
Feb 21, 2025
Pigeon
Feb 21, 2025
1,740 Posts
Quote from BrainDoc :
Different commenter but I can partially answer that.I live in a generally warm location with the heat pump heater located in a garage. With my household (5 people), we use 110 kWh per month. I don't have the exact data from my old heater, but it was likely around 500 kWh per month, which means we're saving about $50 - $70 per month in electricity costs. Even if I assume the old heater was using 400 kWh and electricity is a little cheaper than it currently is, the heat pump heater is saving at least $35 per month.I put the heater in about 3 years ago (self installed, never having done one before), which means it paid for itself (factoring in the federal tax rebate) in no more than 2 years.
Wow are electric water tanks that inefficient? My gas water heater costs less than $20 a month to run
Feb 21, 2025
1 Posts
Joined Aug 2022
Feb 21, 2025
FairKitten9706
Feb 21, 2025
1 Posts
These are being shipped with faulty circuit boards and will throw an error code within 24 hrs. Rheem knows this and will overnight you a replacement board if they have in stock. I find it a bit suspect that these are still being sold with bad boards. The consumer must recognize the fact that there is a fault code and then call Rheem. Don't take my word for it, search Reddit for "Rheem T009". Like others have said, I also recommend upsizing.
1
Pro
Feb 21, 2025
768 Posts
Joined Jan 2009
Feb 21, 2025
GoodOmens
Pro
Feb 21, 2025
768 Posts
My local utility has a $1600 rebate for these. Coupled with federal it was a no brainer. Basically got paid to install this, though I did self install.
Pro
Feb 21, 2025
768 Posts
Joined Jan 2009
Feb 21, 2025
GoodOmens
Pro
Feb 21, 2025
768 Posts
Quote from Pigeon :
Wow are electric water tanks that inefficient? My gas water heater costs less than $20 a month to run
Electric tank heaters are more effecient. Problem is per unit of energy gas is almost always cheaper.

The COP of a heat pump (approaching 400% effeciency under ideal ambient temp / volume of air) changes that majorly in electrics favor, though also still dependent on electric vs gas prices.
2

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Feb 21, 2025
78 Posts
Joined Aug 2012
Feb 21, 2025
dizzymon247
Feb 21, 2025
78 Posts
Had one put in 3 years ago, it is so loud, I set it to use full electric at night to use the heating elements instead of the compressor. It's REALLY loud that you can hear it in the room next to the heater.
Feb 21, 2025
11 Posts
Joined May 2012
Feb 21, 2025
Dealhunter_4ever
Feb 21, 2025
11 Posts
Quote from GoodOmens :
My local utility has a $1600 rebate for these. Coupled with federal it was a no brainer. Basically got paid to install this, though I did self install.
May I know what state do you live in?
Feb 21, 2025
1,340 Posts
Joined Aug 2011
Feb 21, 2025
a_land
Feb 21, 2025
1,340 Posts
Quote from dizzymon247 :
Had one put in 3 years ago, it is so loud, I set it to use full electric at night to use the heating elements instead of the compressor. It's REALLY loud that you can hear it in the room next to the heater.
That's what I keep hearing. We have a bedroom next to this so it's a non starter for me
Feb 21, 2025
155 Posts
Joined May 2012
Feb 21, 2025
JavaGuy147
Feb 21, 2025
155 Posts
Quote from SimMike777 :
These are meant to be used in unconditioned spaces, like a garage.
So during the hardest heating season, winter, when a conditioned space will provide heat for said heater to pump, these are for some reason not supposed to be used there? 🤔🥴

like obviously you want to steal energy from spaces you aren't paying to heat, but it's not like these won't work in other areas... and non-ideal isn't an argument for trash alternatives.
Last edited by JavaGuy147 February 20, 2025 at 08:36 PM.
Feb 21, 2025
1,263 Posts
Joined Jan 2010
Feb 21, 2025
Tsumi
Feb 21, 2025
1,263 Posts
Quote from adirondackman :
Anyone know the difference between the two 80 gallon ones?
There are 5 versions of each size, as follows:

1. 240v, no wifi, no leak detection.
2. 240v, wifi, no leak detection.
3. 240v, wifi, leak detection.
4. 120v plugin (no heating elements), wifi, no leak detection.
5. 120v plugin (no heating elements), wifi, leak detection.

I recommend the 240v wifi, no leak detection. It's the second cheapest option for the 80 gallon sizes, gives you heating elements for high demand situations, and avoids issues with the leak detection.

Quote from slikman :
My A/C unit intake is near the waterheater. I am thinking of exhausting the colder air out of this thing to the A/C inlet. I suspect that will help in summer with sending cool air to the rest of the house. And in winter at least distrubute the cold air out of the area so water heater doesn't work as hard. Makes sense?
I don't see anything wrong with that logic.

Quote from exec94 :
My heater consumes at least 150 kWh per month. So it is roughly $70 in California.
In the last a few months, it started leaking badly only after 3 years. So Rheem told me to use the electric mode only. Now it is consuming 350 KWh per month. $150 / month only for the water heater.

This is not just extremely loud, but also vibrating a lot. Once it starts running, you can hear and feel it. Never get used to even after 3 years.

1. Consumes a lot more energy than my previous 20 years old gas heater. My gas bill was $15 and now I have to pay $150 for electricity
2. Taking forever to heat up. Only one person can take a shower and for the next 3 hours nobody can
3. By the definition of heat pump, it is exposed to the outside world. It keeps losing the heat all the time. It has to continue running in the middle of night to maintain the temperature
4. The phone app is horrible. Doesn't work most of the time

Don't even think about buying this unless you are living in a state where the electricity is virtually free
What does a leak have anything to do with the heat pump? If it's a water leak, it'll leak regardless of whether you use it in heat pump or electric mode. If it's leaking refrigerant, well, that would explain excessive energy usage. If the electric mode only was consuming 350 kwh, heat pump mode only at worst would have consumed 120 kwh and more generally around 90 kwh. Ours barely vibrates and definitely couldn't be felt through the concrete garage floor. You have a bad water heater and Rheem should replace it under their 10 year warranty.

1. Using PGE rates, electric only costs ~3-4 times more than gas, while heat pump only would be a wash. This could differ elsewhere in California; I only looked at PGE.
2. False if appropriately sized. This is user/installer error. Our 80 gallon can easily handle 3 showers in a row set to 120 F, and can definitely handle more if turned up to 140 F or higher.
3. This is not how heat pumps work. You wouldn't say that your house is exposed to the outside world because you have an air conditioning system now, would you? All air conditioners are heat pumps.
4. I agree on the phone app, especially with the way it requires an account to be used. No local control available.

Quote from FairKitten9706 :
These are being shipped with faulty circuit boards and will throw an error code within 24 hrs. Rheem knows this and will overnight you a replacement board if they have in stock. I find it a bit suspect that these are still being sold with bad boards. The consumer must recognize the fact that there is a fault code and then call Rheem. Don't take my word for it, search Reddit for "Rheem T009". Like others have said, I also recommend upsizing.
Yep, ours had the same T009 error. It was delivered at the end of December but had a build date of end of October. My guess is that the batch of bad boards made it into units produced through November.

Quote from dizzymon247 :
Had one put in 3 years ago, it is so loud, I set it to use full electric at night to use the heating elements instead of the compressor. It's REALLY loud that you can hear it in the room next to the heater.
Just installed ours last month and it was quieter than most microwaves. Ours is in the garage and is completely inaudible from inside the house, even at the walls that are next to the water heater.
1
Feb 21, 2025
125 Posts
Joined Sep 2010
Feb 21, 2025
thinkthis
Feb 21, 2025
125 Posts
I have this model and it works great until the ambient temps drop below 37f. At this point I have to force it to go electric only, even though I feel like it should be able to figure that part out on its own. Where I live that is only one or two weeks a year.
Feb 21, 2025
2,318 Posts
Joined Jul 2017
Feb 21, 2025
fintlewoodlewix
Feb 21, 2025
2,318 Posts
We're at 12 kwh a day for 50 gallons. I don't know what the old usage was, but I expect it was around 4 times that.

It makes noise. Nearest bedroom is across a hallway. Doesn't seem to wake my son up.

I keep playing with the scheduled temps. I may settle on 140F from 6 AM to 3PM, and then 120 F outside of those hours. Kills Legionella, has highest temps when people normally take showers, gives extra buffer for multiple showers, and then saves money when prices for electricity go up.

So far, since the three of us have shower schedules apart from each other, nobody's run out of hot water. When I had it at 120 and the wife had done dishes, I did get close, maybe.

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Feb 21, 2025
135 Posts
Joined Dec 2007
Feb 21, 2025
thepd7
Feb 21, 2025
135 Posts
Quote from unknown00 :
all new constructions in TX brag about their use of Rheem tankless water heaters, is it that special?
Gas tankless can be really nice because you basically get endless on-demand hot water for cheap (since Natural Gas is cheap in Texas).

Electric tankless is not a great solution - most people need to upgrade their electrical or at least run a special breaker to do it and it still can't keep up depending on household needs.

I'm betting the people bragging are gas tankless, which is probably the best mix of cost/efficiency/comfort out there (again, if your gas prices are cheap).

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