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Ok, I went for it and called them up. The rep says on his end he sees it as showing the item being picked and scheduled to ship out on the 20th. I asked about the unfulfilled status but he wasn't to sure about that, just that his end shows it as picked and shipping out in a couple days.
Seems like good news , hopefully!
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I got the UPS tracking info in the middle of last night, with a 3/28 delivery date.
Per UPS tracking info, for "Ship From" it just says "Nogales, AZ" and "Ship To" is blank!!! Is this how it is showing for you all who got the tracking number?
So I placed two orders and took a huge risk but glad I did. First order was placed 3/13 at 9 pm. When reading the thread I seen people discussing the bluetooth/Key option being better than the Wifi option so I kindve regretted my original purchase. When I tried ordering again on 3/14 the original code didn't work but when I used fortunefamily60 it worked. Now how did I get the code to work… I looked up the fortune family brands and just changed the domain of my email to @fbhs.com code now worked and took a screenshot of my confirmation number. Figured I would get shipment updates from my ups account either way. Now my original 3/13 order is on backorder with a tracking number so im not even sure I will get it but the 3/14 order shipped. Took a risk not getting the email updates but it was worth it. BTW the code still works if you're willing to take the risk as well.
My order from on 3/13 that had got backordered has shipped. I received the item today. So 2/2 for me.
My 2 locks were just delivered. Even I got an email from Yale two days ago saying that they were out of stock and delayed.
Strange process but they got here.
Thanks OP. Perfect timing.
Did your order status ever change from "unfulfilled" in Yale's account page?
Did you skip receiving a shipping confirmation?
I didn't look on the account page, only kept up with the e-mails.
3/13 - Order confirmed
3/21 - A shipment from your order is on the way
3/23 - Update on your order (your order is backordered)
3/26 (today) - Your order is out for delivery.
I did get one update e-mail from my UPS account that a package was scheduled to be delivered and that was on 3/24.
Updated: Lock just delivered. It was supposed to deliver yesterday and got an email from UPS delay for one business. It delivered today. It was shipped on Monday. Yale.com updated to fulfilled.
I got my order on Monday. I paid for Next Day shipping but it took 5 calendar days for me to actually receive it. I'm thinking of asking for a refund of the shipping cost the way Yale's been acting...
I ordered a Yale Plus for Apple Home Keys and a Yale Smart Safe on May 13 @10PM EDT.
Mine also came today. Yale Assure Lock 2 Touch Keypad with Wi-Fi/BT
3/13 - Order confirmed
3/23 - Update on your order (Backorder email)
3/25 - A shipment from your order is on the way
3/26 - Your order is out for delivery/delivered.
Same here! I got the Shipped email a day before getting 2 back order emails! I only ordered one lock.
I tried the email domain hack for 60% off on August's website on an order I placed 2 days ago (24th) for a door handle. Today, I checked my UPS account and noticed that an item was shipped on the 25th and is set to arrive on the 28th from CEVA-ALLPOINTS-TECH. This might've worked! 🤞
Due to high order volumes, your item is currently backordered, which is leading to longer than usual shipping times.
We apologize for the inconvenience and understand how frustrating these delays can be. Our teams are working hard to get your order to you and will notify you once your order has shipped.
If you have any questions or need assistance, our support team is happy to help.
Thanks for your patience and for choosing Yale!
Best,
The Yale Team
Just got a shipping confirmation email with a tracking number 🤞🏼
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Seems like good news , hopefully!
441 Comments
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Per UPS tracking info, for "Ship From" it just says "Nogales, AZ" and "Ship To" is blank!!! Is this how it is showing for you all who got the tracking number?
My order from on 3/13 that had got backordered has shipped. I received the item today. So 2/2 for me.
Strange process but they got here.
Thanks OP. Perfect timing.
Did you skip receiving a shipping confirmation?
3/13 - Order confirmed
3/21 - A shipment from your order is on the way
3/23 - Update on your order (your order is backordered)
3/26 (today) - Your order is out for delivery.
I did get one update e-mail from my UPS account that a package was scheduled to be delivered and that was on 3/24.
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I ordered a Yale Plus for Apple Home Keys and a Yale Smart Safe on May 13 @10PM EDT.
3/13 - Order confirmed
3/23 - Update on your order (Backorder email)
3/25 - A shipment from your order is on the way
3/26 - Your order is out for delivery/delivered.
I tried the email domain hack for 60% off on August's website on an order I placed 2 days ago (24th) for a door handle. Today, I checked my UPS account and noticed that an item was shipped on the 25th and is set to arrive on the 28th from CEVA-ALLPOINTS-TECH. This might've worked! 🤞
Thank you for your recent Yale order.
Due to high order volumes, your item is currently backordered, which is leading to longer than usual shipping times.
We apologize for the inconvenience and understand how frustrating these delays can be. Our teams are working hard to get your order to you and will notify you once your order has shipped.
If you have any questions or need assistance, our support team is happy to help.
Thanks for your patience and for choosing Yale!
Best,
The Yale Team
Just got a shipping confirmation email with a tracking number 🤞🏼
Same!
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