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forum thread Posted by uscpsycho • Nov 19, 2007
forum thread Posted by uscpsycho • Nov 19, 2007

Price Matching & Coupon Matching Policy Roundup

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I've noticed that people often have questions about price/coupon matching, or have trouble executing price matches. I'm hoping to provide all the resources you need for successful price matches. Some of these policies are hard to find so I hope this list is helpful to noobs and veterans alike.

My first rule of price matching is to bring a printout of the store's PM policy with you. Before you, go have the relevant sections highlighted, this includes anything having to do with rebates, coupons, etc. This puts them on notice that you are serious and have done your homework. Nothing beats the feeling of having a manager contradict the PM policy, then pulling the PM policy out of your pocket and pointing to a section (already highlighted) that negates what he said. When that happens, you'll get your PM 100% of the time, and the manager will feel like a tool. Hopefully there will be lots of other customers nearby when this happens

These are the price matching policies of the most popular SD retailers, in alphabetical order. If you can think of any that I missed please add them to the wiki.

http://www.amazon.com/gp/help/cus...=1-1#match
http://bedbathandbeyond.custhelp...._topview=1
http://www.bestbuy.com/site//olsp...d=cat12098
bodybuilding.com - you have to call to get a price match but they will match competitor prices
http://www.buy.com/corp/support/g...rantee.asp
http://www.circuitcity.com/rpsm/c...okLearn.do sayonara CC
http://www.compusa.com/help/terms.asp?#pricing (thank you luv2save! - repped)
http://www.deepdiscount.com/helpp...ailability
http://www.endless.com/help/200104720/ (thanks wookiewoo - repped)
http://www.jr.com/information/pop...hnote.html
http://www.lowes.com/lowes/lkn?ac...olicy.html
http://www.officedepot.com/render...merService
http://www.officemax.com/omax/cus...ct=Pricing
http://onlineshoes.custhelp.com/c...p_faqid=21
https://help.overstock.com/cgi-bi...OOT_QH_L2& (thanks wookiewoo - repped)
http://www.sears.com/shc/s/nb_101...?adCell=AF
http://www.shoes.com/shop.asp?Sho..._guarantee
http://www.staples.com/sbd/conten...match.html
Target.com - http://www.target.com/b/ref=br_bx...e=10824271
Target B&M - https://slickdeals.net/forums/showthread.php?threadid=1441205
http://www.zappos.com/price_protection.zhtml RIP
http://www.tigerdirect.com/sector....asp#price

Wal Mart - According to fine print on TV commercial "Our stores will match the price of any local competitor's printed ad for an identical product. Not applicable to Walmart.com. Restrictions apply. See store for details." (see also: https://slickdeals.net/forums/showthread.php?sduid=151514&p=14677159#post14677159)


Home Depot - See post #22 - diff policy for Online & B&M

Toys R Us - Does not PM according to rtalber1 in post #9. Or maybe they do? See post #32.


Can anyone find:
Frys - See Wiki
FYE
LNT sayonara

Others?

One thing to note is that some of the retailers above do not PM other stores but it's still helpful to know what their PM policy is. For instance, Amazon will give you a price adjustment within 30 days if they lower their price. I've been told at least twice that they cannot adjust the price once the product has been shipped. Then I respond with the blurb about price adjustments, along with a direct link to that section, and viola, I've got my price adjustment and an apology. (Amazon no longer offers price protection.)
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I've noticed that people often have questions about price/coupon matching, or have trouble executing price matches. I'm hoping to provide all the resources you need for successful price matches. Some of these policies are hard to find so I hope this list is helpful to noobs and veterans alike.

My first rule of price matching is to bring a printout of the store's PM policy with you. Before you, go have the relevant sections highlighted, this includes anything having to do with rebates, coupons, etc. This puts them on notice that you are serious and have done your homework. Nothing beats the feeling of having a manager contradict the PM policy, then pulling the PM policy out of your pocket and pointing to a section (already highlighted) that negates what he said. When that happens, you'll get your PM 100% of the time, and the manager will feel like a tool. Hopefully there will be lots of other customers nearby when this happens

These are the price matching policies of the most popular SD retailers, in alphabetical order. If you can think of any that I missed please add them to the wiki.

http://www.amazon.com/gp/help/cus...=1-1#match
http://bedbathandbeyond.custhelp...._topview=1
http://www.bestbuy.com/site//olsp...d=cat12098
bodybuilding.com - you have to call to get a price match but they will match competitor prices
http://www.buy.com/corp/support/g...rantee.asp
http://www.circuitcity.com/rpsm/c...okLearn.do sayonara CC
http://www.compusa.com/help/terms.asp?#pricing (thank you luv2save! - repped)
http://www.deepdiscount.com/helpp...ailability
http://www.endless.com/help/200104720/ (thanks wookiewoo - repped)
http://www.jr.com/information/pop...hnote.html
http://www.lowes.com/lowes/lkn?ac...olicy.html
http://www.officedepot.com/render...merService
http://www.officemax.com/omax/cus...ct=Pricing
http://onlineshoes.custhelp.com/c...p_faqid=21
https://help.overstock.com/cgi-bi...OOT_QH_L2& (thanks wookiewoo - repped)
http://www.sears.com/shc/s/nb_101...?adCell=AF
http://www.shoes.com/shop.asp?Sho..._guarantee
http://www.staples.com/sbd/conten...match.html
Target.com - http://www.target.com/b/ref=br_bx...e=10824271
Target B&M - https://slickdeals.net/forums/showthread.php?threadid=1441205
http://www.zappos.com/price_protection.zhtml RIP
http://www.tigerdirect.com/sector....asp#price

Wal Mart - According to fine print on TV commercial "Our stores will match the price of any local competitor's printed ad for an identical product. Not applicable to Walmart.com. Restrictions apply. See store for details." (see also: https://slickdeals.net/forums/showthread.php?sduid=151514&p=14677159#post14677159)


Home Depot - See post #22 - diff policy for Online & B&M

Toys R Us - Does not PM according to rtalber1 in post #9. Or maybe they do? See post #32.


Can anyone find:
Frys - See Wiki
FYE
LNT sayonara

Others?

One thing to note is that some of the retailers above do not PM other stores but it's still helpful to know what their PM policy is. For instance, Amazon will give you a price adjustment within 30 days if they lower their price. I've been told at least twice that they cannot adjust the price once the product has been shipped. Then I respond with the blurb about price adjustments, along with a direct link to that section, and viola, I've got my price adjustment and an apology. (Amazon no longer offers price protection.)

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Nov 21, 2007
910 Posts
Joined Feb 2007
Nov 21, 2007
Sephiros
Nov 21, 2007
910 Posts
Are competitors coupons just YMMV? I don't really see it mention in any stores policy (CC, BB, OM, WM, etc.). I've tried it many times, but were also denied many times.
Nov 21, 2007
8,994 Posts
Joined Jun 2004
Nov 21, 2007
The Kev Master
Nov 21, 2007
8,994 Posts
Quote from firebug :
Sad that the customer is no longer "always right"...
The Kev Master agrees with that statement but SlickDealers are never wrong. LMAO
Nov 21, 2007
553 Posts
Joined Oct 2006
Nov 21, 2007
kq520
Nov 21, 2007
553 Posts
Quote from gamo62 :
You probably are not eligible. If it is a significant amount, return the item and repurchase it at the lower price.
i've been seeing some of you said that,and i can't keep questioning myself that how can you do that?IS that like you bring the product back to them for refund and re-buy that same item RIGHT AWAY at the cashier clerk?Would they let you do that or they need to inspect the product you just returned and tell you to get another one on the shell which is OOS? How does that work? I'm getting confused
Nov 21, 2007
139 Posts
Joined Sep 2007
Nov 21, 2007
Satenru
Nov 21, 2007
139 Posts
does Fry's PM its own site?
Nov 21, 2007
1,590 Posts
Joined Feb 2007
Nov 21, 2007
ccupples
Nov 21, 2007
1,590 Posts
Quote from ffife33 :
I had a manager at OfficeMax tell me that they did not price match if the other store does not have the item in stock. She said it was like they were filling the other stores raincheck. Well if the other store had it in stock I wouldn't have been there trying to price match. They should have been happy just to get the business you would think.
Why would the OM manager PM if the competitor is sold out? The whole point of a PM (for the store's perspective) is to steer to your store a customer who would otherwise purchase at a competitor. If the item is OOS at the competitor, then the customer isn't spending their money on it at the competitor anyway, so there's no reason to PM.
Original Poster
Nov 21, 2007
10,917 Posts
Joined Nov 2006
Nov 21, 2007
uscpsycho
Original Poster
Nov 21, 2007
10,917 Posts
Quote from Satenru :
does Fry's PM its own site?
No.

Unless you're in Nor Cal. I think the Bay Area Fry's will, but nowhere else.
Nov 21, 2007
5,445 Posts
Joined Mar 2007
Nov 21, 2007
Leonidas
Nov 21, 2007
5,445 Posts
Quote from uscpsycho :
No.

Unless you're in Nor Cal. I think the Bay Area Fry's will, but nowhere else.
Hey you got yourself a sticky thread Groupwave Applause ApplauseApplause Now you might wanna organize it a little bit

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Nov 22, 2007
1,838 Posts
Joined Dec 2006
Nov 22, 2007
rosprncss
Nov 22, 2007
1,838 Posts
Does anyone have know what stores will PM black friday ads even though they are limited quantity or one day only?
Nov 26, 2007
2,052 Posts
Joined Nov 2005
Nov 26, 2007
Whatatay
Nov 26, 2007
2,052 Posts
Why post the (non) price matching policy of places like Amazon. I'd think a list of places that price mact would be better than links to their policy saying they don't price match, ie

"Amazon.com does not price-match with other retailers (including those who sell their items on our Web site). We do, however, consistently work toward maintaining competitive prices on everything we carry."
Original Poster
Nov 26, 2007
10,917 Posts
Joined Nov 2006
Nov 26, 2007
uscpsycho
Original Poster
Nov 26, 2007
10,917 Posts
Quote from Whatatay :
Why post the (non) price matching policy of places like Amazon. I'd think a list of places that price mact would be better than links to their policy saying they don't price match, ie

"Amazon.com does not price-match with other retailers (including those who sell their items on our Web site). We do, however, consistently work toward maintaining competitive prices on everything we carry."
It's necessary to eliminate repetitive questions. If Amazon's policy is not included how many more times will we have to answer the question "Does Amazon price match?"

Also, Amazon does PM their own prices if they should drop within 30 days. So the link to Amazon's policy is also helpful in that respect.
Dec 3, 2007
248 Posts
Joined Nov 2007
Dec 3, 2007
chernomorez
Dec 3, 2007
248 Posts
Just last week I was not able to pricematch an item at Sears against the other local Sears store, where the item went on clearance. According to the manager, Sears does not match against clearance merchandise, and every store has its own clearance inventory and prices. At the same time, all other Sears stores, had the item on clearance but were already out of stock.
Dec 3, 2007
1,590 Posts
Joined Feb 2007
Dec 3, 2007
ccupples
Dec 3, 2007
1,590 Posts
It bears mentioning that PMing at Circuit City on an item that has a rebate can possibly kill the rebate.

Very often CC rebates will have a "hidden" minimum purchase price requirement that is not printed on the rebate form. If such a requirement exists on a CC rebate and you purchase the rebated item below that price (by PMing, for instance) then your rebate will likely be denied.

However you can determine the minimum required purchase price for a CC rebate program if you call the CC rebate center (866-754-7717) and inquire. Be sure to give the CSR the specific program ID on the rebate form.
Dec 4, 2007
310 Posts
Joined Sep 2007
Dec 4, 2007
runnin17
Dec 4, 2007
310 Posts
Quick question that may have already been answered. Do receipts count as a legitimate form to get a price match with?

I recently bought an item at CC with a PM and was wondering if I could also go to Staples and use the CC receipt to have them price match an item.
Original Poster
Dec 4, 2007
10,917 Posts
Joined Nov 2006
Dec 4, 2007
uscpsycho
Original Poster
Dec 4, 2007
10,917 Posts
Quote from runnin17 :
Quick question that may have already been answered. Do receipts count as a legitimate form to get a price match with?

I recently bought an item at CC with a PM and was wondering if I could also go to Staples and use the CC receipt to have them price match an item.
That is very YMMV. Maybe it'll work if you get lucky, but generally that won't fly.

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Dec 6, 2007
443 Posts
Joined Aug 2007
Dec 6, 2007
phillygirl71
Dec 6, 2007
443 Posts
I could use some help with this one..
Shop Rite has the DS lite in this weeks ad for 114.99 with your price plus card.. reg 149.99- 35.00 w/ card..+ 114.99 But they dont have any/ any where.. Can i take this ad and PM somewhere else.. And where should i go.. It is a limited Quanity item.. Sears's policy does not say anything about the limited quanity .. But BB and CC do..

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