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Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #146846948 added 04-24-2021 2:10 PM by rock4life in Deal Talk
Well to rehash on old thread I thought I'd put an update on this unit. A couple weeks ago I heard a loud pop when the power was blinking a little. I looked and saw nothing wrong nor saw smoke. I have...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #142399085 added 11-18-2020 6:59 AM by TidalWaveOne in Deal Talk
Sounds like this thing is a fire hazard. I hope people report it to big brother who's always watching out for you. https://www.saferproducts.gov/IncidentReporting
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #142369523 added 11-17-2020 12:52 PM by Cleezus in Deal Talk
If you look early on this page I gave my experience on dealing with their warranty team. I had to get mines replaced in the first 20 days due to a burning plastic smell. It only took me a 10...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #142343582 added 11-16-2020 9:48 PM by vexingv in Deal Talk
Sorry to revise an older thread, but I got one of these BR1500MS units back in June. I never had a a UPS before but wanted one with the brownouts associated with summer here in CA. I enjoyed the UPS...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139167608 added 07-28-2020 9:48 PM by mather in Deal Talk
If you are referring about my DOA, I don't recall if there was a specific failure code, but it was the battery not passing tests. The battery was defective I think even though within the box is the...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139145069 added 07-28-2020 8:01 AM by Cleezus in Deal Talk
The support rep only asked me if any of my electronics connected to the ups were acting funny, besides that their was no other questions
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139143509 added 07-28-2020 7:03 AM by BrokenLink in Deal Talk
Are you saying they didn’t have you answer a bunch of questions about the failure? Or just that your support rep was faster than the one I got? To be clear, I don’t have a problem with how it went...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139137419 added 07-27-2020 9:34 PM by Cleezus in Deal Talk
That’s not at all how it went for me, they had a replacement shipped to me in 10 min chay
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139134314 added 07-27-2020 7:01 PM by BrokenLink in Deal Talk
Support was closed over the weekend. I spent a little over an hour online with a chat agent during the day today which I guess is about par for the course - agents have to follow the flow-chart in...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139108214 added 07-26-2020 9:11 PM by mather in Deal Talk
See if APC meets your expectations on the exchange and see how the replacement runs. It may run fine for years and you'll look back and may not be as upset as you are now. Or if you run into more...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139071479 added 07-25-2020 10:09 AM by BrokenLink in Deal Talk
I haven’t opened it up beyond the battery compartment to disconnect the pack. I likely won’t open it unless APC won’t warranty it (unlikely obviously) but I’ll try to shine a light in the vents and...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139069736 added 07-25-2020 8:36 AM by mather in Deal Talk
I run 2 of these for 1/2 year and little less than 1 year, no problems with either yet. Did have a defective one out the box but APC sent new one to me and it's been working as it should ever since....
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139068893 added 07-25-2020 7:53 AM by Cleezus in Deal Talk
I got mines replaced by them this week, I didn’t have any errors but mines smelled like burnt plastic when the battery came on
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139067747 added 07-25-2020 6:46 AM by TidalWaveOne in Deal Talk
I guess APC has gone down the tubes. I have had many CyberPower UPSs throughout the years and while they have not always been perfect, none of them went up in smoke.
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #139065137 added 07-24-2020 11:53 PM by BrokenLink in Deal Talk
I was happy to get in on this deal back when it was live. Now I’m wishing I’d missed it. The unit I received failed catastrophically with the continuous beep, F02 code, and toxic smoke like many...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #138416162 added 06-30-2020 11:46 AM by beowulf7 in Deal Talk
Understood that 6/10 are battery protected and 4/10 are only surge-protected My ink jet printer is connected to one of those 4 SP outlets.
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #138416114 added 06-30-2020 11:45 AM by beowulf7 in Deal Talk
I mentioned that it's on the surge protect only side, not the battery side. Also it's not a laser printer but one of those HP all-in-one ink jet printers.
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #138403094 added 06-29-2020 11:17 PM by macpro in Deal Talk
No printer should ever be on the battery-protected side of a UPS (if it has sides, some UPS units have only the battery-protected outlets). It's worth noting that with the APC Back-UPS Pro BR...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #138402923 added 06-29-2020 11:02 PM by thebombs12 in Deal Talk
Generally it's not recommended and in my past experience a laser printer has a pretty large draw that will usually cause the UPS to kick in to compensate the undervoltage. If your load is on the...
Staples: APC Back-UPS Pro BR 1500VA, SineWave, 10 Outlets (BR1500MS) $129.99 A/C
Expired
Thread created 06-06-2020 by littleman
+114 Score 221 Replies 39,434 Views
Post #138366422 added 06-28-2020 2:31 PM by PeteyTheStriker in Deal Talk
You should be fine, I have had printers on both the battery backed up side and the surge protector side no problems. Yes it will kill the battery backed up side a lot quicker so its not recommended...
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