SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
Yeah in the long run, probably leaving is the better decision. For what its worth I have been with them since 2015. I dont know if that means anything but in short its a lot of money I have given...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
I just called and have been a customer since 2017. I mentioned the sensor and they did not put up any resistance to cancelling. The phone call took about 3 minutes. I had been thinking about...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
I can confirm that SimpliSafe just upgraded my system for free. I mentioned the original water sensor issue and they did not budge. But when I threatened to leave their monitoring system, they...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
In summer around July timeframe, they sent out email for free upgrade for customers that were using SimpliSafe for a while. They have that record in the system, if you did qualify they will use that...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
Finally got my new water sensor. Called them and they would not do a free upgrade. The best they offered was 50% off, and even with that, I'm looking at $400. The rep escalated and management...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
Ring has a terrible god awful alarm siren. The SimpliSafe is much louder but still not good enough. The accessory sirens from SimpliSafe are much better than the garbage circular speakers that ring...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
I'm currently paying $15 a month for monitoring. If I upgrade do I need to pay more for monitoring?
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
I had a pretty small system, but i called to cancel my monitoring. My keypad stopped working and we decided to switch to Ring, but i saw this thread and figured they'd probably make an offer. They...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
So I had called in when this was first posted and they did not have any offers. But then today, out of the blue I got a voicemail that seems almost scammy but said they Simplisafe was offering a...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
Delete this post, please.
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
I tried twice and both times no luck. However, I had my wife call. She says my husband received this water sensor and he just spent the past hour trying to hook it up... something about 8 digits and...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
I ordered a water sensor and will call in when it arrives then report back. I've got 20+ sensors, been with them since 2016 and have been a paid monitoring customer since 2016 ($25/month). A couple...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
I called and received the upgrade. We have a very basic setup; I only have 5 sensors, the keypad and keychain remote, and we are on the $15 plan. It was a quick process and they even added me 2...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
Thats exactly why I bailed out.. the ring one is so much cheaper and I been on ring for 2 years.. 15/month saved. So far ring alarm no issues..
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
Anyone have a discount code for sensors? I am not even sure how/when codes get distributed by Simplisafe. But, I do know they offer site wide discount codes from time to time where you don't have...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
Any free or discounted system for new customers?
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
It took six attempts... but my free upgrade system will be here Friday.
Thanks! :applause:
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
I replied to your other comment. You can't buy the old water sensor. The rep must be confused. But ask them to show you how to buy the old one. Once they realize you can't, they'll have no choice...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
You CANT buy the old water sensor. Its not even possible. https://simplisafe.com/alarm-sensors
So that doesn't make any sense. Call them again, start over. Be polite. And explain from the...
SimpliSafe: Free Upgrade to Latest Model!! YMMV
Thread created 01-19-2021 by davidus1
+6 Score
29 Replies
9,574 Views
Something about your reply tells me that you didn't follow the steps that I outlined. Its not enough to call them and say "hey, I like the new one. Can I have it for free?". You need to tell them...
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