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+13 Score 58 Replies 26,116 Views
Post #151004125 added 11-13-2021 9:13 AM by vivilxw in Deal Talk
Thanks! I emailed customer service and they refused to waive. That's the difference, I'll try escalating the case
+13 Score 58 Replies 26,116 Views
Post #151003990 added 11-13-2021 9:07 AM by supa2001 in Deal Talk
I emailed customer support + dispute, the customer support waived the fee.
+13 Score 58 Replies 26,116 Views
Post #151003708 added 11-13-2021 8:55 AM by vivilxw in Deal Talk
I haven't heard anything back from my paypal dispute. did you go with the return link on their site and select the -$38 handling fee option? thanks!
+13 Score 58 Replies 26,116 Views
Post #150982180 added 11-12-2021 11:43 AM by supa2001 in Deal Talk
returned it. they refunded the handling fee after I closed the paypal dispute.
+13 Score 58 Replies 26,116 Views
Post #150691189 added 11-01-2021 1:49 PM by vivilxw in Deal Talk
mine says hd01
+13 Score 58 Replies 26,116 Views
Post #150629053 added 10-29-2021 12:49 PM by Gotchaforce in Deal Talk
another nail in the coffin, the model is hd02 which is the professional salon version (but the cord is shorter which makes sense because this is most likely a 3rd party cord repair) but the page said...
+13 Score 58 Replies 26,116 Views
Post #150586138 added 10-27-2021 5:40 PM by supa2001 in Deal Talk
The serial tag was removed, so I can't check with Dyson. The plug is not GFCI. The labels printed on the dryer is different than the other one I got from Best Buy. I've filed a dispute with Paypal.
+13 Score 58 Replies 26,116 Views
Post #150573943 added 10-27-2021 8:22 AM by vivilxw in Deal Talk
I purchased through paypal+credit card, do I report to paypal or dispute the charge via credit card? thanks
+13 Score 58 Replies 26,116 Views
Post #150566461 added 10-26-2021 9:04 PM by Gotchaforce in Deal Talk
Gonna return mine. The ac brick in the cord has “bizlink” not sure if that’s supposed to be there. This is not refurbished with dyson parts? Just say if you’re charged a return label you’re going to...
+13 Score 58 Replies 26,116 Views
Post #150537022 added 10-25-2021 4:04 PM by dliao in Deal Talk
I received the item, and the unit is flashing red lights 3 times after turning it on, and it's not working. According to Dyson's web site it's indicating you need to clean the filter. The filter...
+13 Score 58 Replies 26,116 Views
Post #150535297 added 10-25-2021 2:40 PM by fyu in Deal Talk
ouch. and this was a SD sponsored post
+13 Score 58 Replies 26,116 Views
Post #150534451 added 10-25-2021 2:07 PM by vivilxw in Deal Talk
emailed the customer service and they insist that they would charge the $38 return fee even the unit is defective.
+13 Score 58 Replies 26,116 Views
Post #150483268 added 10-22-2021 6:08 PM by elly128 in Deal Talk
​Mine is also missing serial number and with scratches. Did not know they even charget for return shipping fee.
+13 Score 58 Replies 26,116 Views
Post #150481672 added 10-22-2021 4:27 PM by Btechd in Deal Talk
Mine is also missing the serial number
+13 Score 58 Replies 26,116 Views
Post #150481378 added 10-22-2021 4:11 PM by kalieaire in Deal Talk
Just received it. https://www.youtube.com/watch?v=H6yQOs93Cgg
+13 Score 58 Replies 26,116 Views
Post #150474595 added 10-22-2021 10:54 AM by vivilxw in Deal Talk
I read it but assumed it's the return label fee and thought I could use paypal to cover it. oh well
+13 Score 58 Replies 26,116 Views
Post #150474157 added 10-22-2021 10:36 AM by balla123 in Deal Talk
always read the return policy of a site Depending on the circumstance, we will deduct a return handling fee for the return shipping label. We cannot provide return labels for larger items or...
+13 Score 58 Replies 26,116 Views
Post #150474103 added 10-22-2021 10:34 AM by vivilxw in Deal Talk
Wow! I would never buy from this site again for sure!
+13 Score 58 Replies 26,116 Views
Post #150474076 added 10-22-2021 10:33 AM by YC3007 in Deal Talk
In the return portal, it stated a $38 handling fee! I emailed them instead and waiting for reply.
+13 Score 58 Replies 26,116 Views
Post #150473056 added 10-22-2021 9:45 AM by vivilxw in Deal Talk
how much did they charge for restocking fee? I don't see they mention the restocking fee on the return policy, there is a return shipping fee though
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