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+80 Score 276 Replies 100,090 Views
Post #154095556 added 03-19-2022 8:03 AM by firelikeiya in Deal Talk
Awesome. I was late to open mine up due to it being a gift for someone. They just gave me a full refund due to the missing items. I guess I can't complain.
+80 Score 276 Replies 100,090 Views
Post #154023424 added 03-15-2022 10:33 AM by lphan83 in Deal Talk
Anyone happen to have a screenshot of the original Amazon listing showing the strap and case for this deal? Apparently they went in and changed the listing and photos so it’s not there anymore and...
+80 Score 276 Replies 100,090 Views
Post #153793558 added 03-03-2022 8:19 AM by maneo33 in Deal Talk
Just got my replacement Oculus package in and surprise, surprise - it doesn't have any aftermarket accessories. I opened a chat to let them know again that my product was incomplete but they said...
+80 Score 276 Replies 100,090 Views
Post #153793357 added 03-03-2022 8:09 AM by FeistyTable6477 in Deal Talk
They would not give me a FULL refund, but they offered a $130 refund for missing accessories. So I took it.
+80 Score 276 Replies 100,090 Views
Post #153732619 added 02-28-2022 4:53 AM by grizdogg in Deal Talk
Similar issue as everyone else: received the oculus only. Quick chat (maybe 10 minutes) with an Amazon rep and they refunded $95. Good enough for me for the little amount of time I spent dealing...
+80 Score 276 Replies 100,090 Views
Post #153729406 added 02-27-2022 8:19 PM by jklas65 in Deal Talk
Was able to obtain a full refund and still keep the product. I’ll call it a win. Any suggestions on an aftermarket strap and carrying case because I was actually interested in them from the start?
+80 Score 276 Replies 100,090 Views
Post #153723022 added 02-27-2022 11:17 AM by Selva_SD in Deal Talk
After about an hour long chat, with initial offer of $5 for late shipment and $30 for missing accessories, I went ahead and escalated to supervisor. the Supervisor asked me to send me screenshot...
+80 Score 276 Replies 100,090 Views
Post #153716632 added 02-26-2022 10:16 PM by BlueCrown633 in Deal Talk
So i just received my quest today and chatted with CS, only 2 options i was given (after emphasizing how disappointed I am with how long it's taken to arrive) was return the item for full refund or...
+80 Score 276 Replies 100,090 Views
Post #153700750 added 02-25-2022 6:56 PM by deepdiscount4you in Deal Talk
This bullshit they are only giving me $30 refund for the missing upgrades. Here is the snapshot of the site using wayback machine that saves the internet history of webpages:...
+80 Score 276 Replies 100,090 Views
Post #153700069 added 02-25-2022 6:01 PM by dak1124 in Deal Talk
Thanks for that. Quite honestly I can't spend that much time pursuing this with them, especially working 55 hours M-F .Sending all the shit back to them and filed complaints with my local AG and BBB....
+80 Score 276 Replies 100,090 Views
Post #153699511 added 02-25-2022 5:25 PM by spewf in Deal Talk
Same treatment but on the 7th phone call (and many hours and emails and attempts to send my screen shots and escalating and threatening same as you plus more - and I was deathly serious while...
+80 Score 276 Replies 100,090 Views
Post #153698056 added 02-25-2022 3:26 PM by dak1124 in Deal Talk
You guys got lucky. once in chat and two phone calls over three hours and they just want me to return for refund. No offers to compensate me for the missing pieces and no attempts to make it right. ...
+80 Score 276 Replies 100,090 Views
Post #153693586 added 02-25-2022 10:33 AM by maneo33 in Deal Talk
Looks like I am in the same boat as like90% of you. Got the refurb today, nothing in the box but the Oculus (no after market items). Chatted and they are sending a new one, no need to return the...
+80 Score 276 Replies 100,090 Views
Post #153684565 added 02-24-2022 7:31 PM by maseuse in Deal Talk
Firmly say that you ordered a different item than what was listed. Emphasize how long it's been since ordering and the changing of the listing without your knowledge.
+80 Score 276 Replies 100,090 Views
Post #153683302 added 02-24-2022 6:19 PM by dantepmaliwat in Deal Talk
Got mine today and called CS. They offered $130 refund (the cost of missing accesories). They dont want to give me a full refund without returning the item. I told them I will think about it. I will...
+80 Score 276 Replies 100,090 Views
Post #153681673 added 02-24-2022 4:37 PM by zreon in Deal Talk
I received my refund confirmation about 5 minutes after the chat ended.
+80 Score 276 Replies 100,090 Views
Post #153681433 added 02-24-2022 4:24 PM by maseuse in Deal Talk
I received my oculus today without the accessories of course. After two confused chat sessions the CSR offered to replace and I could 'forget about the return email.' Got on the phone with support...
+80 Score 276 Replies 100,090 Views
Post #153675019 added 02-24-2022 9:30 AM by dealgeek007 in Deal Talk
How much time after the chat did you receive the refund? Immediately? Same day? Next day?
+80 Score 276 Replies 100,090 Views
Post #153673939 added 02-24-2022 8:30 AM by zreon in Deal Talk
Received my oculus this morning. Of course, none of the accessories were included. After chatting with a rep for a while, they ended up refunding the order without needing to return it. Never had to...
+80 Score 276 Replies 100,090 Views
Post #153669400 added 02-23-2022 10:00 PM by dealgeek007 in Deal Talk
If you don't return they will charge your account for the value of the item not returned.
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