GoTrax Traveler Electric Bike - $630
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Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Wanted to add a 2 month update.
This is a cheaper bike (ala $199-299 Walmart) with a fairly powerful motor attached. The shocks in the front are starting to degrade some already visually and the...
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Gobax
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Just added a new seat and going to Walmart to get extended warranty because I forgot to add it when I purchased. Great Bike. Motor is a beast
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
On my 3rd bike (2nd from Walmart) I got a working battery and took the bike out for around 30 miles including a few fairly steep hills. Really enjoyed it to be honest, the bike is pretty light for...
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Another Dead battery here as well. Tried everything to get it to work, hoping it was a mistake on my end. No go. I called them and told them the problem, they said they would warranty it. I sent...
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Amazing that you already have a return label. I can't even get a reply out of them.
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
At least someone got a working bike! I'll order from Walmart then
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
I bought one from GoTrax.com website, and one from walmart.com. the Walmart bike arrived in three days, the gotrax in 6. The Walmart bike has been great so far. The gotrax bike arrived in a box...
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Yeah, tried that. I am pretty sure the key just engages the bolt on the lock.
For someone who had a working bike (from Gotrax at all) can you plug on your charger and see if power position...
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Charger is always green regardless of battery switch being on or off. One thing I haven't tried is getting the key and turning the lock. Has anyone tried this?
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
It'd be funny if this is just user error and not a widespread defect.
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
For everyone with battery problems. It might seem obvious but was the battery power switch in the on position. I'm not sure why they have these on the battery but maybe for safety. If your...
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
I grabbed a vsett 8 for commute. My catalytic converter was stolen so I needed something quick.
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
I'd highly recommend saying you want to return preemptively. I'm playing bike roulette one more time with a Walmart bike/battery and or it's a no go then I'm sending it back.
It's a shame because...
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Good lesson for us not to buy from random companies when Walmart is an option.
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Did anyone here buy from Walmart and get a functional battery?
Can you do a charge back after 14 days?
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
I finally got a response requesting a video of the issue. It's been quite a few days since I submitted the claim. If they drag it out any longer the 14 day return window will be over.
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
I got the UPS label with an RMA number this AM
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Curious to see how that goes, please post here. It sounds like they are shipping known faulty equipment which is pretty messed up
GoTrax Traveler Electric Bike - $630
Expired
Thread created 04-30-2022 by KingJP
+32 Score
147 Replies
60,472 Views
Thanks for the thorough reply, but after pressing 2 to speak to customer service, an automated voice system said email was the only way to contact them.
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