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+48 Score 188 Replies 100,507 Views
Post #161486875 added 02-04-2023 3:20 PM by ht_dave in Deal Talk
It was a genuine Dell battery. It was manufactured 2/22
+48 Score 188 Replies 100,507 Views
Post #161486431 added 02-04-2023 3:02 PM by SiennaStranger644 in Deal Talk
App: Pure Battery Analytics
+48 Score 188 Replies 100,507 Views
Post #161486356 added 02-04-2023 3:00 PM by SiennaStranger644 in Deal Talk
FYI, our dellrefurbished.com grade A laptops looked like new.
+48 Score 188 Replies 100,507 Views
Post #161478730 added 02-04-2023 11:08 AM by Valleybuy6484 in Deal Talk
For these units it will be good to install the Dell power battery app and also run powercfg/batteryreport from Dos command window to know how much battery life is remaining
+48 Score 188 Replies 100,507 Views
Post #161462596 added 02-03-2023 6:15 PM by FenrirCo in Deal Talk
Was it OEM? They said they would send another battery for the 5300 2-in-1, but had to 'hear back from the warehouse'. I think I'd rather get the battery than a partial refund if it's OEM, since only...
+48 Score 188 Replies 100,507 Views
Post #161459422 added 02-03-2023 3:11 PM by ht_dave in Deal Talk
I received the battery. BIOS diagnostics showed 0 cycles. powercfg shows a capacity of 57000mWh with a design capacity of 60002mWh.
+48 Score 188 Replies 100,507 Views
Post #161434747 added 02-02-2023 2:07 PM by Shamseviltwin in Deal Talk
Picked up one the other day before it expired. Thanks OP! I will update here to let others know how it works after I test it.
+48 Score 188 Replies 100,507 Views
Post #161434471 added 02-02-2023 1:55 PM by ht_dave in Deal Talk
I didn’t ask for anything is particular, I just reported the battery condition and they offered the replacement.
+48 Score 188 Replies 100,507 Views
Post #161426275 added 02-02-2023 8:51 AM by ppc in Deal Talk
thanks for the reply. I guess I will try the same. did you have to specifically ask for a replacement battery or was it offered? Mine was grade A but has a imprint from a sticker on the bottom of...
+48 Score 188 Replies 100,507 Views
Post #161426101 added 02-02-2023 8:44 AM by ht_dave in Deal Talk
I didn't know about the boot diagnostics at the time, so I emailed [email protected] and said that my battery was only about 50% capacity and attached the battery-report.html file from...
+48 Score 188 Replies 100,507 Views
Post #161423935 added 02-02-2023 7:16 AM by ppc in Deal Talk
my powerconfig show's about 32000 out of 59000. After a couple days use, it seems to go from 40% to 5% really fast. Which report did you email them? the powerconfig or boot diagnostic one? Thanks
+48 Score 188 Replies 100,507 Views
Post #161412214 added 02-01-2023 4:32 PM by ht_dave in Deal Talk
I got a grade A 7490 and it looks like new. I did run the powercfg /batteryreport and it showed about 31000 out of 59000 capacity. Boot diagnostics showed 415 cycles used. I emailed them and attached...
+48 Score 188 Replies 100,507 Views
Post #161410411 added 02-01-2023 3:19 PM by FenrirCo in Deal Talk
One 5300 2-in-1 had 24 charge cycles and 94% left, the other had 134 charge cycles and only 64% left. Emailed them and asked for a replacement. The heavily used laptop had TPM disabled for some...
+48 Score 188 Replies 100,507 Views
Post #161408650 added 02-01-2023 2:11 PM by kblommel in Deal Talk
I followed your steps and my ChargeCycles says 4, so they must've given me a new battery. Thanks!
+48 Score 188 Replies 100,507 Views
Post #161386744 added 01-31-2023 5:51 PM by pmperry in Deal Talk
Oh, I’m aware but I think it was an i5 version.
+48 Score 188 Replies 100,507 Views
Post #161383645 added 01-31-2023 3:16 PM by FenrirCo in Deal Talk
Which battery report do you actually get a percentage from? Both the Dell Pre-Boot Diagnostics and powercfg just report charge cycles and capacity. Which test did you actually screen cap/pdf that...
+48 Score 188 Replies 100,507 Views
Post #161369878 added 01-31-2023 4:56 AM by FairTeam939 in Deal Talk
a few things, the i7 laptops tend to run hotter if mem serves. also even though we use the term 'laptop', many laptops have fans and vents on the bottom of the laptop, ventilation is cut off thus the...
+48 Score 188 Replies 100,507 Views
Post #161369638 added 01-31-2023 4:33 AM by pmperry in Deal Talk
We got one of these several months back and the thing was over heating so much that you couldn’t put it on your lap. But it’s a Dell, so I shouldn’t be surprised by that.
+48 Score 188 Replies 100,507 Views
Post #161365855 added 01-30-2023 8:02 PM by FenrirCo in Deal Talk
The question here being what happens when the battery discharges on its own? Does it keep topping it back up back to 100% from 98% or let it drop to 20% and bump it back up to 85%? It all depends on...
+48 Score 188 Replies 100,507 Views
Post #161365144 added 01-30-2023 7:16 PM by swechsler in Deal Talk
Sound like he doens't know what he's talking about. A laptop battery isn't on constant charge while it's plugged in, even if it's not being used. Once it reaches full charge, the charging circuit...
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