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Post #163064924 added 04-21-2023 10:43 AM by Background_spider in Deal Talk
Had mine sent to a store and was supposed to be ready on the 19th but now it shows 29th. Not holding my breath
Post #163050455 added 04-20-2023 4:33 PM by RageHard in Deal Talk
Well got another m18 Hatchet in the mail today 🤷🏻 also just received this email from CS Thank you for contacting the Ace Care Center. We always strive to provide amazing customer service and...
Post #163042754 added 04-20-2023 10:09 AM by hazardc in Deal Talk
Fully aware. I have a ton of panasonic 3000MAh cells that have never been used and another metric ton of samsung 2500mah that sat in hospital equipment like defibs for 2-years before being cycled...
Post #163016648 added 04-19-2023 8:22 AM by RageHard in Deal Talk
Got the Hatchet with no blower also. Called CS, they said it was out of stock and gonna see if they could get it from a different warehouse. Gave me a claim # and was told to call back tomorrow if...
Post #163012697 added 04-19-2023 4:44 AM by vanlohd in Deal Talk
My order for the hatchet and blower were canceled. I called customer support mentioned in the cancelation email whom told me to call the local store I was planning to pickup the tools from. The...
Post #163008734 added 04-18-2023 8:01 PM by jarbyjibbo in Deal Talk
I received my come pick up your items at your local ACE email today and everything worked out fine. I did have my order in my account appear and disappear on and off again though so I wouldn't...
Post #163005218 added 04-18-2023 4:19 PM by igl00jx in Deal Talk
I was mistaken. Home Depot's offer for $358 is for the pruning saw and then single battery blower. Nothing comparable to Ace.
Post #163004579 added 04-18-2023 3:42 PM by destruct1214 in Deal Talk
Picked up my $24 blower today. Ace cancelled my hatchet on their own and saved me the trouble of returning it.
Post #163001897 added 04-18-2023 1:08 PM by BigJ2078 in Deal Talk
If you have the time, I would also file a complaint with your state's Bureau of Consumer Protection. Seems like this is a common practice for them and a widespread issue. Also, do you have a...
Post #163001888 added 04-18-2023 1:08 PM by BigJ2078 in Deal Talk
If you have the time, I would also file a complaint with your state's Bureau of Consumer Protection. Seems like this is a common practice for them and a widespread issue.
Post #162998669 added 04-18-2023 10:31 AM by igl00jx in Deal Talk
I emailed customer support and confirmed refund for the blower but noted my charges for shipping and taxes were for both items after receiving just the pruning saw. I'll be doing a charge back. ...
Post #162997571 added 04-18-2023 9:43 AM by eurostylin in Deal Talk
Ace shipped my hatched today and refunded me $25.44 for the blower. So they charged me for the hatchet at full price, shipping for the hatchet, and shipping for the blower. What a scam. They still...
Post #162992888 added 04-18-2023 5:43 AM by BigJ2078 in Deal Talk
For those that ordered for ship to home: In some instances, Ace is shipping the hatchets and canceling the blowers (and charging shipping for both). There's no indication on the order page that...
Post #162975911 added 04-17-2023 10:42 AM by destruct1214 in Deal Talk
My order was cancelled. Very disappointed 😔 actually, it looks like they just cancelled the saw and refunded me just for that item. The blower hasn't been refunded yet ($24) and is still...
Post #162971192 added 04-17-2023 7:13 AM by prototype3a in Deal Talk
Batteries should be spot welded, not soldered. Soldering takes too long and the heat damages the cells. Solder also just doesn't work very well for bonding the straps to the cells. I believe a...
Post #162968498 added 04-17-2023 2:55 AM by wahoox626 in Deal Talk
Does anyone know whether the hatchet + the 8.0 ah battery a good deal?
Post #162967700 added 04-16-2023 11:37 PM by Trevinator in Deal Talk
My understanding is that a big part of Milwaukee's batteries is a regulator chip inside that "talks" to the tool and prevents overheating of both, and over discharge of the battery, maybe possible to...
Post #162964136 added 04-16-2023 5:43 PM by Scooter83 in Deal Talk
Pretty easy, the return guy was a teenager and he seemed confused for a minute then seemed to have an f it moment and told me to insert my cc (paid by PayPal BTW) and I left.
Post #162963857 added 04-16-2023 5:25 PM by alexcavs7 in Deal Talk
Walked in said I wanted to return it, was still sealed, he took it to the back, came back with a return receipt and got an email confirming return amount, bought a spark plug and left. 5 mins
Post #162963821 added 04-16-2023 5:22 PM by FantasticVest122 in Deal Talk
That’s what I’m hoping. Employee mentioned they’ll refund the money back if the item isn’t picked up within the given time.
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