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+430 Score 650 Replies 420,775 Views
Post #166782652 added 11-04-2023 9:22 AM by san-mel in Deal Talk
I like the food, but this company is just one giant a$$hole. Too many issues go unresolved and poor customer service in general. Free chips and guac is obviously not a suitable replacement for the...
+430 Score 650 Replies 420,775 Views
Post #166778644 added 11-04-2023 5:44 AM by Vamatt99218 in Deal Talk
I didnt contact them but i got a free gauc on the app
+430 Score 650 Replies 420,775 Views
Post #166751794 added 11-02-2023 7:31 PM by sdskees in Deal Talk
And that is the only way you'll get a refund from Chipotle when they charge you for something when they shouldn't have. A few years ago I placed an online order at a location that decided to change...
+430 Score 650 Replies 420,775 Views
Post #166749718 added 11-02-2023 5:46 PM by EfficientSnail709 in Deal Talk
Call that credit card. They'll reverse the charge.
+430 Score 650 Replies 420,775 Views
Post #166748389 added 11-02-2023 4:29 PM by jltennis03 in Deal Talk
I also got a free chips and guac. Even better, a charge of $6+tax posted to my credit card from Chipotle. My order never went through on the 31st either.
+430 Score 650 Replies 420,775 Views
Post #166744201 added 11-02-2023 1:15 PM by vjimmy in Deal Talk
Same here... disappointed because I wanted a BOGO or free entree...,
+430 Score 650 Replies 420,775 Views
Post #166737148 added 11-02-2023 8:27 AM by Indiffidence in Deal Talk
I messaged Chipotle on their support chat about the BOORITO issue; they just emailed me and gave me free chips and guac! Just an FYI for anyone who did the same
+430 Score 650 Replies 420,775 Views
Post #166734826 added 11-02-2023 6:33 AM by MinneapolisJeff in Deal Talk
have no idea why you're comparing against iPhones in a food entree thread, bad analogy and you're asking me why I wouldn't order the most expensive bowl for the Boorito deal? I dunno, not everyone...
+430 Score 650 Replies 420,775 Views
Post #166734805 added 11-02-2023 6:33 AM by san-mel in Deal Talk
Cool story, bro. Not sure why you quoted me in your response, or why you even replied at all. Of course it was a good deal, if you were one of the tens of people who were able to get orders through...
+430 Score 650 Replies 420,775 Views
Post #166730857 added 11-01-2023 10:26 PM by errdayallday in Deal Talk
Ordered 2, great deal.
+430 Score 650 Replies 420,775 Views
Post #166729381 added 11-01-2023 8:41 PM by san-mel in Deal Talk
This company deserves nothing but absolute scorn and derision. It goes without saying that Chipotle should have issued an immediate apology today and some sort of means of rectifying this mess. The...
+430 Score 650 Replies 420,775 Views
Post #166725292 added 11-01-2023 4:51 PM by Fighton4ever in Deal Talk
Of course the app was SUPER SLOW last night during the promo. Once I finally got it to work and had my order and ready to check out, the EARLIEST estimated time my bowl would be ready was OVER AN...
+430 Score 650 Replies 420,775 Views
Post #166723678 added 11-01-2023 3:19 PM by EfficientSnail709 in Deal Talk
The bottom line is that they already had their POS system set up for this, so all that they needed to do was advertise it as an online OR in-store promotion. That's how it's done if you want to avoid...
+430 Score 650 Replies 420,775 Views
Post #166723420 added 11-01-2023 3:06 PM by EfficientSnail709 in Deal Talk
They've been doing this for several years and knew exactly what to anticipate (demand wise) and if losing too much money was even a factor, they wouldn't have set up their POS system in advance to...
+430 Score 650 Replies 420,775 Views
Post #166723231 added 11-01-2023 2:56 PM by EfficientSnail709 in Deal Talk
I suspect that certain locations were going rogue and playing games. Their in store POS system was set up in advance to honor this promotion! All that they needed to do was push a button on the...
+430 Score 650 Replies 420,775 Views
Post #166723006 added 11-01-2023 2:46 PM by EfficientSnail709 in Deal Talk
I'd urge you to call customer service.They can modify the price by adding the promo manually at the POS. If they were able to accept payments for counter orders, then they were either lying to you or...
+430 Score 650 Replies 420,775 Views
Post #166722637 added 11-01-2023 2:26 PM by EfficientSnail709 in Deal Talk
You need to contact customer service. They'll likely accommodate you somehow.
+430 Score 650 Replies 420,775 Views
Post #166722610 added 11-01-2023 2:25 PM by EfficientSnail709 in Deal Talk
That's what they get for hiring the wrong people in their IT department! I get your cynicism, but if their intention was to limit sales by creating problems with their ordering system, they wouldn't...
+430 Score 650 Replies 420,775 Views
Post #166722502 added 11-01-2023 2:21 PM by EfficientSnail709 in Deal Talk
You're not obligated to tip them. It's optional. In these situations, there's always a "no tip" option.
+430 Score 650 Replies 420,775 Views
Post #166722469 added 11-01-2023 2:18 PM by EfficientSnail709 in Deal Talk
Agreed, especially at the drive-thru. If you're ordering at the counter and the person preparing your food is exceptionally nice (as mine was) and adding more ingredients, etc. then a small tip is...
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