Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
The customer service representative actually told me the statement period was not service periods, since I did not pay for any service on my first month statement. So i guess the billing is correct...
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
canceled the service and closed the mobile account on 3/5, but today i received a new bill for 3/12-4/11, and the mobile account appears again. Does anyone else have similar problem?
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
..........
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Got the device unlocked today. Wasn't able to do it via the website; had to submit a request via the chat.
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Call the (800)-234-3993 to cancel all the lines. Confirmed with the CS my internet discount prior to all this won’t be affected and I can still see the discount valid until this July in the...
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
You can try but no guarantee that it will automatically cancel at Cox. I did that once few months ago; the port out worked fine, number became active with the new carrier within the hour but it was...
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Phone is unlocked through the website. Can I just port out instead of cancelling and that would be the end of it?
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Was able to unlock one phone via the site, the second phone I get an unlock pending message and it’s still SIM locked, 3 calls so far to try to get it resolved, no luck yet.
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
That’s good timing!
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Unlocked 2/13, canceled service 2/14, got a bill 2/15. appealed today and cleared my bill of $17.
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
All the phones in my account have been unlocked, but the third month bill already came out with another month line charge on it. So I am just going to wait toward the end of this billing cycle and...
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
I’ve not been able to cancel my mobile line. Phone is paid for and unlocked. Call CS to cancel citing poor reception and was told they were unable to cancel and that I’d have to go into a physical...
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Unlocked online and called the same day to cancel line.
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Unlocked online within seconds. Zero issues
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Exactly this. I had a promotion on my internet plan for $54.99 and after this change, the best I can get is $69.99. Nothing they can do to get my old promo back because it's no longer available in...
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Finally was able to get it unlocked! Took 5 phone calls though...
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Unlocked my 15 pro on the 61st day and canceled the service on 62nd day. No problem!
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Same mess happened to me. I ported out my number and later got an email that my rate for the internet changed higher. I was on a 2-year promotion rate for internet way before I bought my phones,...
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
You were unable to unlock online?
Cox Mobile : 500 instant off 15 pro + pro max. 450 off 15 & 15+ $379 (Needs Cox Internet)
Expired
Thread created 11-27-2023 by PP15
+53 Score
429 Replies
136,409 Views
Just want to add even though I met all requirements and I’m past 60 days two of the three phones our family got still are not unlocked. When I finally got a hold of someone who I could understand,...
Page 1 of
22
1
2
3
4
5
