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+8 Score 78 Replies 10,758 Views
Post #168909223 added 01-25-2024 10:52 AM by miniion26 in Deal Talk
Do call Chasse again and re-open the dispute. That is what I did. They made me write a letter and upload it to the document center. I'll PM it to you.
+8 Score 78 Replies 10,758 Views
Post #168902110 added 01-25-2024 3:38 AM by pharmerken in Deal Talk
Yup. Same exact non-sense here with Chase and they're just as bad as Amazon in their response letter now denying my dispute and siding with Amazon. Despite me sending all the chat dialogue and...
+8 Score 78 Replies 10,758 Views
Post #168840433 added 01-22-2024 6:02 AM by miniion26 in Deal Talk
Chase is unable to win the dispute, apparently they are siding with the merchant.
+8 Score 78 Replies 10,758 Views
Post #168750559 added 01-17-2024 11:01 AM by 87boosted in Deal Talk
I did get the refund honored, apparently the only one, sorry you all were unable to get this processed, I may have been the only one
+8 Score 78 Replies 10,758 Views
Post #168748441 added 01-17-2024 9:25 AM by miniion26 in Deal Talk
That mirrors my experience to a T! Same chat copy/pasting, same "I hope you do understand" bullshit, in the end, a very annoying supervisor who told me to basically pound sand.
+8 Score 78 Replies 10,758 Views
Post #168741535 added 01-16-2024 9:34 PM by pharmerken in Deal Talk
Going thru the exact same issue now. Had decided to re-order after being reassured by 2 different people via chat that once the item arrives, I can simply contact them back for a price adjustment...
+8 Score 78 Replies 10,758 Views
Post #168721210 added 01-15-2024 7:17 PM by miniion26 in Deal Talk
Thanks! Wish that was an option, they clearly stated in the chat that the item is non-returnable.
+8 Score 78 Replies 10,758 Views
Post #168717652 added 01-15-2024 3:25 PM by harry0723 in Deal Talk
Good luck brother! Worst case maybe you can ask to return it?
+8 Score 78 Replies 10,758 Views
Post #168711691 added 01-15-2024 9:29 AM by miniion26 in Deal Talk
Still fighting Amazon on this one. They have sent me an extremely negative email. Told them to read the chat transcript and pound sand.
+8 Score 78 Replies 10,758 Views
Post #168507454 added 01-03-2024 2:58 PM by harry0723 in Deal Talk
Which purchases like this, i tend to use AMEX, knowing that they have better customer service and warranty.
+8 Score 78 Replies 10,758 Views
Post #168503473 added 01-03-2024 11:18 AM by miniion26 in Deal Talk
Hope I can fix the issue through my CC.
+8 Score 78 Replies 10,758 Views
Post #168502153 added 01-03-2024 10:22 AM by harry0723 in Deal Talk
This is horrible customer service! I was debating whether to reach out to them but guess I’ll just buy a power station instead
+8 Score 78 Replies 10,758 Views
Post #168491245 added 01-02-2024 6:47 PM by miniion26 in Deal Talk
Quick update: After 2 hours on the chat and going through countless customer service agents, they will not refund the difference. I am disputing the charge at this point. Will keep you posted. End...
+8 Score 78 Replies 10,758 Views
Post #168459430 added 01-01-2024 8:18 AM by harry0723 in Deal Talk
Awesome. Thank you very much and Happy New Year!
+8 Score 78 Replies 10,758 Views
Post #168457318 added 01-01-2024 5:27 AM by 87boosted in Deal Talk
Nothing was returned. I ordered under the original price from the ad, Amazon canceled this order. I contacted chat, after a few different people they said to reorder, they would refund the...
+8 Score 78 Replies 10,758 Views
Post #168446542 added 12-31-2023 8:20 PM by harry0723 in Deal Talk
Nice! Just make sure I followed you correctly, you ordered through Genmax on Amazon with full price, then Amazon refunded you the difference compared to the discounted price right? What did you have...
+8 Score 78 Replies 10,758 Views
Post #168445243 added 12-31-2023 6:32 PM by 87boosted in Deal Talk
Refund has posted
+8 Score 78 Replies 10,758 Views
Post #168436828 added 12-31-2023 9:24 AM by 87boosted in Deal Talk
Amazon chat is super easy to deal with, I honestly didn't think the refund would come until the item arrived, I'll return them before I accept the original price. The 240vac split phase at 6kw is...
+8 Score 78 Replies 10,758 Views
Post #168434590 added 12-31-2023 7:01 AM by harry0723 in Deal Talk
Thanks for the update. Hope you do get the refund after going through all these hurdles.
+8 Score 78 Replies 10,758 Views
Post #168434563 added 12-31-2023 7:00 AM by 87boosted in Deal Talk
Remember I have ran the generators, and documented all the confirmations, amazon is honering this it appears
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