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Post #48650068 added 03-21-2012 5:49 PM by offspring2525 in Archived Deals
Just posting an update to this... I never got any sort of answers from customer service that were acceptable. It was always the "we can't give it to you at that price" rundown with "sorry, but we...
Post #48016572 added 02-26-2012 8:21 PM by dTor in Archived Deals
I know this is old, but I wanted to update to tell you all that after I sent my message to them, they told me to reorder all the cds from my original order and they would honor the original price. ...
Post #47744922 added 02-16-2012 7:47 AM by dTor in Archived Deals
I'm glad I decided to look back on this thread. I have had a little heartburn over this, but I didn't have the fire lit to send an email about this. Thanks for the motivation.
Post #47698372 added 02-14-2012 2:17 PM by kash0007 in Archived Deals
just fyi, if you are one of those people that contacts amazon a lot over problems with your order or promotion, you can get banned from the chat function, a warning about it, and then eventually...
Post #47695334 added 02-14-2012 12:35 PM by Barfvader in Archived Deals
Yeah I agree. Some get based on total order, some have got $30, some get $5 to $10 and the rest get a tough luck. Really depends on the rep you get dealing with you. I think their ignoring my...
Post #47694996 added 02-14-2012 12:24 PM by offspring2525 in Archived Deals
I can't believe how many people were offered a $10 credit from the start! I had to e-mail three times, chat for 20 minutes, and talk on the phone for 40 minutes just to upgrade the $5 offer which...
Post #47694794 added 02-14-2012 12:16 PM by igot2havemore in Archived Deals
Not for everybody. Maybe for some lucky peeps but I had 53 CDs canceled, so not sure how $10 credit justifies that.
Post #47694526 added 02-14-2012 12:07 PM by soloz2 in Archived Deals
Total credit based on the number of albums That were cancelled.
Post #47692198 added 02-14-2012 10:45 AM by amexblue in Archived Deals
My response was the company line about the pricing error and they have me the standard 10$. Whatever, I'll use it on the Clarkson cd .
Post #47686206 added 02-14-2012 6:51 AM by igot2havemore in Archived Deals
In less than 2 hours, I already received a response from amazon with an apology and a $10 credit....and they hope they see me back soon, lol.
Post #47684552 added 02-14-2012 5:12 AM by igot2havemore in Archived Deals
I'm happy for you! :woot: But this is another situation that I'm not understanding....why give $44 credit? Why not just send some of the cds?? I can understand the $5 credits. I just can't...
Post #47684440 added 02-14-2012 5:04 AM by igot2havemore in Archived Deals
Thanks, I did email them. After reading more comments here I decided they needed to hear another complaint, lol. I don't care about compensation, I just needed to rant a little....it's a woman thing,...
Post #47684080 added 02-14-2012 4:19 AM by Barfvader in Archived Deals
Excellent! If people don't speak up Amazon won't know just how horribly they handled this fiasco. I usually do very well using email but it's been about 24 hours and they haven't replied to my...
Post #47683886 added 02-14-2012 3:53 AM by VicVinegar in Archived Deals
Seeing you only wanted 4, I can see why they honored it. I suspect it would be a very different story if you ordered 100. How did they come up with a $44 credit? Did you ask for that, or was...
Post #47683272 added 02-14-2012 2:36 AM by soloz2 in Archived Deals
Sent off a couple emails yesterday about how upset I was with the way they habdled the situation and got a $44 credit.
Post #47681664 added 02-13-2012 11:35 PM by DMUE in Archived Deals
Ok, send me a message in 2 days and I will give you the rep who helped me. My CD's will be shipped by then.
Post #47681120 added 02-13-2012 10:50 PM by offspring2525 in Archived Deals
I've sent that e-mail four times now, unfortunately. I'm just always met with the same exact response, which is why I was wondering if you could provide me with your rep's name. I can wait a...
Post #47680322 added 02-13-2012 10:11 PM by DMUE in Archived Deals
Maybe try sending an email like I did and state how disappointed you are with how this situation was handled.
Post #47680166 added 02-13-2012 9:59 PM by offspring2525 in Archived Deals
Wow, sounds like you hit the lottery with your customer service rep. Everybody I spoke with was an idiot who couldn't tell me anything more than "it was a pricing mistake, sorry, hope to see you back...
Post #47679264 added 02-13-2012 9:26 PM by DMUE in Archived Deals
I took your advice and wrote them an email stating how I was upset about the way they handled this situation but did not ask for any compensation. They wrote back that they were going to honor the...
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