Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
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Received my Cobi chair yesterday. Not very comfortable. Anyone have experience with their return policy? Thanks!
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
Just received mine. Given how it was packed, it is definitely shipping damage. They basically put instructions on the box that the box must remain upright. There is no supporting packing material,...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
For those of you who still haven't received your tracking info, I received the email after I received my chair.
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
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235 Replies
85,284 Views
Sorry, you're both right. You can't add a headrest to a Leap (which is what I was thinking of), but you apparently can add one to a Think.
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
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235 Replies
85,284 Views
I apologize if you thought I was being sarcastic because I wasn't. I am pretty offended by your hostile attitude. I was merely having sympathy for you since I agree this chair was expensive enough...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
Wow - have you never received damaged goods before to have that kind of mentality?
I have received damage items from Alienware, Apple (had to exchange my Air four times), a 73" tv with screen...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
Your poor sarcastic humor doesn't make sense here. Do Louis Vuitton, Gucci or even Macbook Pro make you smarter? Do you expect receiving a defective LV bag from day 1 after spending what you paid?...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
Leather is much more of a luxury addon than a quality / comfort improvement. My original Leap fabric chair cost me $650. It may not be 6x more comfortable than a typical staples chair, but it will...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
I totally understand you. I mean, for a $1500 chair, high quality is the least of my expectations, it should make me smarter or muscular by sitting in it or something lol, i'm serious.
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
I don't know if it is damaged during shipping or just from the low quality of this chair. I received it today, only to find it was broken.
Plus, I don't see why this chair would worth $1500+, as I...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
Got my Leap today! Note that the box it's delivered in has pictures of chairs and "Steelcase" in large letters on it. It was dropped off at my door in the morning and I wasn't able to get off work...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
Does it look like shipping damage?
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
Very disappointed. Looks like the headrest is broken from the chair.
Supposed to be:
http://lib.store.yahoo.net/lib/thehumansolution/Steelcase-Leap-Chair-with-headrest-image.jpg
However, I got...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
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235 Replies
85,284 Views
Just got both the leather and fabric chair, not sure which to keep. The leather is very nice quality, and smells exactly like all new BMW interiors with leather (weird, funny, scary?) but the fabric...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
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235 Replies
85,284 Views
http://www.youtube.com/watch?v=2OT3_RCXy0E
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
Got mine 2 days ago. Looks like mine came with free lumbar support even though I did not order
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
I sent a email a few days ago about shipping confirmation, but they sent one back with information to print a return shipping label so I can mail back my chair. The thing is, I never asked for a...
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
No tracking info or anything?
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
It looks like, you cannot add a headrest post-purchase to a Leap chair, but works for Think.
On another note, I still haven't received ANYTHING. Sad, so very sad.
Steelcase Friends & Family Sale
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Thread created 10-17-2012 by rkapuli
+45 Score
235 Replies
85,284 Views
http://store.steelcase.com/products/think-headrest-add-on/?gcsct=0ChMI8M6c7OytswIVRlXnCh10ZQAAEAA
Nope, you may be in luck, you can add it on easily!
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