Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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I've had Comcast for years...have them change the modem even if they feel its not messed up. Once my modem changed the problems disappeared!
Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
This has happened to me and I had to call the tech twice to come over and fix it. Supposedly the modem was broken or configuration was changed so it kept dropping my wireless. Switching out the...
Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
I would try to connect a computer directly to the modem's ethernet cord to eliminate that as the problem. I bet it's the router causing the issue here.
Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
Was this fixed, did you get your modem reprovisioned from the cable company?
Internet keeps dropping connection
Expired
Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
If you can test by wiring straight into the modem for a bit, that would be good. If connection still drops, then it is on them. I have had issues with 2 good routers due to a cable modem not...
Internet keeps dropping connection
Expired
Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
Yup, first thing to do is elminiate wireless from the equation. Could be that it's not a Comcast problem at all, but your wireless is flaky. Go direct to the modem & see if you still get drops.
Internet keeps dropping connection
Expired
Thread created 01-20-2013 by Initial Z
0 Score
14 Replies
11,077 Views
Try a wired connection directly to your modem if possible. If this works for a while you know the problem is in your router/usb adapter etc, and not the comcast service. If the problem continues...
Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
I agree - you need to isolate the problem as much as possible. If you ping the router and it fails to respond you have your culprit immediately
Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
first, try power-cycling only the modem OR the router - find out which device is the one that is not working
Internet keeps dropping connection
Expired
Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
you might want to see if you can find a laptop to use for testing.
Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
USB power saving mode off?
Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
Good at least to know that I'm not going through this alone :)
Just thought about this:
Can it be that my router needs a special setting? I had cable a while back in college, and I vaguely...
Internet keeps dropping connection
Expired
Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
Have support re-provision your modem. That should fix it (for a while at least.)
Internet keeps dropping connection
Expired
Thread created 01-20-2013 by Initial Z
0 Score
14 Replies
11,077 Views
Mine has also been dropping constantly, they tried saying my modem wasn't activated with them, but it was because the only way to use the modem was through comcast.. They're sending a guy out here...
Internet keeps dropping connection
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Thread created 01-20-2013 by Initial Z
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14 Replies
11,077 Views
Hi guys,
So yesterday I switched to Comcast internet. The technician came in, hooked up some wires to my living room, tested my modem, internet was fine. After he left, I hooked up my router, set...
