Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Try to call and use this method saying 'cancel contract' to be routed right vs BBB. They have it explicitly in their system that Individual Responsibility Users in Wisconsin under contract can get...
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Got $25 one time credit
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
I would respond asking to speak with their manager before you resort to arbitration. Politely remind them that AT&T agrees to foot the bill for not only the paperwork to submit the arbitration ($125...
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Here's the latest response:
Regrettably, AT&T’s position is not in agreement with yours.
The Administrative Fee is not listed under “SERVICES TO WHICH YOU SUBSCRIBE”, thereby making it exempt...
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Be affirmative.
Here is the initial response that I received from the AT&T rep as well as how I responded to her:
Initial response:
My response:
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
I tried BBB route and here's the response I got:
Mr. friedice,
I work with AT&T’s Executive Offices and am in receipt of your recent complaint, forwarded to us by the Better Business Bureau,...
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Your friend got lucky and got an idiot CSR rep then, because normally all CSR reps will direct you to a store to bring a death certificate and power of attourney.
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Appreciate the response. Wanted to make sure I wasn't missing anything.
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Yup that's correct
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Care to provide more insight to your post? I have no idea what you're suggesting or trying to provide to the thread. :confused:
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Prosecutable Fraud.
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
http://www.bbb.org/blog/2011/10/five-facts-you-didnt-know-about-the-bbb/
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
why fight when tmobile will pay it off?
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Make sure to always reply these are not taxes or government related charges of any kind but voluntary charges to defray ATT tower costs, etc. I kept on saying to go to the URL on the bill for the...
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Got the "these are taxes beyond our control" line from retentions.
However, the guy was trying to upsell me on the mobile share plan and noted the account is close to end of contract (5 months away)...
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
0% financing but they charge $20 upfront for that privilege now
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Tmobile pays ETF
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Update: Got out finally! Trick was to say 'cancel contract' when calling vs 'billing' to the phone attendant. Immediately got someone with the authority to make changes. They have in their system to...
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Just spent over an hour getting transferred and disconnected over and over. All started claiming I needed to go to City Hall to contest the charge increase before I read them the definition of the...
Possible AT&T Contract Termination ETF Free (YMMV)
Expired
Thread created 05-05-2016 by KiraSD
+5 Score
122 Replies
28,287 Views
Back in the days when we were poor college student , my friend would call in and pretended that he is his brother then told the CSR that he's just passed a few days ago. They would cancel the line...
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