T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
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Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
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Update: Finally got my credits. I filed a claim with FDIC last month. I got a call from Tmobile yesterday apologizing and giving me the two iphone 7 credits. End of the story for me. Keep insisting.
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Tmobile said that there a package investigation by UPS and that they cannot do anything until the investigation is closed. So I called UPS and suddenly UPS said that the package has been lost,...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
OMG I can not believe i am reading all of this blog and am in the same boat with all of you .... I sent my phone back in November the 11th to be exact... It was delievered by UPS and they couldnt...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
I'm in the same boat. Sent 2 iphone 6 to Coppell TX using a prepaid UPS label emailed by Tmobile CS. Delivered on 09/29 signed by Marshall, left at DOCK. I have been calling Tmobile for the past 3...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Your previous multiple email spamming posts attempt were already removed once by the mods. Time to quit it.
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Also used the prepaid shipping label (and I even called 611 prior to sending it out to confirm this was the correct process). 2 weeks later i call 611 to check on the status and now they have opened...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Thank you kingkong79! I've been getting the run around from T-Mobile for the past three months. I traded in two iPhones and sent them to the Coppell TX location via UPS using labels supplied by...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
If anybody still stuck in this situation, call (844) 233-6086. Don't bother with 611 or regular business care or customer service. Those people had an attitude like I was lying to them. I called...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
I finally got my first bill credit today. Like others said keep calling them.
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
After 6 weeks of calling and calling, finally credit me everything for both phones. So now I am free of payments and she also credit me the 1 month payment ... to all those still waiting ... you just...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
The online status is a mess for my trade in. But account has been credited $165.
Heard nothing regarding the monthly credits so far.
Online rep just told me to wait for a couple of billing cycles.
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Got a text today on both of my trade ins for monthly credit
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Update: tmo rep said it can take up to 3 billing cycles for the monthly credits to start show up, not sure i buy his explanation. Has anybody started receiving monthly bill credits for coppell, tx...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
I sent 6 phones to Coppel, TX about 3 weeks ago. Haven't called about them yet. Waiting for my bill to generate because my account shows that I have almost $700 in credits but don't have the...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Mine sent to Coppell, TX as well.
09/29 trade-in device delivered at the coppell warehouse
10/14 Handset research ticket opened, thanks to this forum.
10/21 Email received saying phone not...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Got an email stating that they found my phone on their warehouse(Coppell) outside the "Buyer's remorse period" (duh) and could not find any trade in offer on account number search. I called Tmobile...
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
I used the shipping label in the iphone 7 box on my first phone, but that one is for york, PA. Got credited right away, no issues.
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Just now got credit for the 2nd phone. I dont remember but im pretty sure it was coppell for both
Took 2 weeks and one phone call and one chat with them
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
thats good to hear.. so how long u get the credit after your phone is delivered ? this is to coppell,tx right ?
T-Mobile iPhone 7 Trade-in to Coppell, TX Status Thread
Expired
Thread created 10-08-2016 by dmk1974
+2 Score
35 Replies
8,538 Views
Update: i got credit for one of my phones that i used the included shipping label in the iphone 7 box
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