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Dell 27 inch Gaming Monitor S2716DG (144Hz, 1440p, G-Sync) Price-matched to $399.99 (YMMV)

$399.99
+27 Deal Score
33,147 Views
(YMMV)

http://www.dell.com/en-us/shop/de...d/210-agjr

Hi guys,
I just purchased this monitor [dell.com] directly from Dell's website for $399.99

I spoke to Dell's customer support chat and asked them if they can price match this monitor to the price that was showing up on this Microcenter webpage. [microcenter.com] Thank you to a user named Americus for finding that Microcenter page.

I was expecting them to say no since Microcenter's website says "In-Store Only", but to my surprise they said yes, and they price-matched the item.
I have attached my chat conversation with the Dell support agent in case you would like to view it. I really hope you guys are able to duplicate this deal as well.
P.S. This is my first time posting a deal, so I apologize if there are any errors with my post!



Here is the chat log with the Dell customer support agent. I removed my personal information (address, phone number, etc) from the log. I apologize if the formatting isn't great.

Receipt of the order [imgur.com]
Quote :
We apologize for the delay. Due to high volumes, we are experiencing slightly longer
wait times. A Dell.com Chat Expert will be with you as soon as possible. Check out
current deals at http://deals.dell.com/.
11:17:53 AM System You are now being connected to an agent. Thank you for using Dell Chat
11:17:53 AM System Welcome Casey
11:17:58 AM TIP_Peñaredondo J
Welcome to Dell Parts and Accessories Sales Chat! My name is Jerico I will be your
Dell.com Sales Chat Expert. I can be reached at us_con_sl_apos_chat@dell.com.
11:18:03 AM TIP_Peñaredondo J Hello, RIchard!
11:18:26 AM Casey Hello
11:18:31 AM Casey I would like to ask about a price match for an item
11:18:43 AM TIP_Peñaredondo J Sorry. Casey.
11:18:53 AM TIP_Peñaredondo J
Glad you chatted in! I'd be more than happy to assist you. Thanks for bringing that
up.
11:18:59 AM Casey I would like to purchase this item
11:18:59 AM Casey http://www.dell.com/en-us/member/...d/210-agjr
11:19:05 AM TIP_Peñaredondo J May I have the link from Dell and retailer so I can check?
11:19:10 AM Casey I noticed that it is cheaper on a competitor's website
11:19:20 AM Casey
http://www.microcenter.com/produc...ng_monitor
11:19:36 AM Casey Is it possible that I can purchase this item directly from Dell.com with a pricematch?
11:20:53 AM TIP_Peñaredondo J
let me check that up. However, if the price match is approve, we will process the
purchase via this chat session, Casey.
11:21:01 AM Casey Okay no problem
11:22:15 AM TIP_Peñaredondo J Checking..
11:22:22 AM Casey Thank you sir
11:22:30 AM Casey Your assistance is greatly appreciated
11:24:43 AM TIP_Peñaredondo J Please give me a minute or two on this
11:24:50 AM Casey Ok no problem sir
11:29:38 AM TIP_Peñaredondo J Thanks, Casey. Verifying..
11:29:50 AM Casey Thank you
11:30:01 AM Casey I really appreciate your help
11:30:18 AM TIP_Peñaredondo J As per checking, this is qualified for Price Match. What I will do is to send a quote to
our leads in order for them to finalize the price match. After that, we will proceed on
processing the order via this chat session. Shall we get started?
11:31:45 AM Casey Yes
11:32:38 AM TIP_Peñaredondo J Thank you.
11:32:43 AM TIP_Peñaredondo J
May I please have your full name, phone number, billing and shipping address so that
we can be rest assured to ship it to the correct address?
11:34:03 AM TIP_Peñaredondo J Thank you.
11:34:12 AM TIP_Peñaredondo J May I also know the email address we will use to receive the details of the order?
11:34:13 AM Casey No problem
11:34:31 AM Casey I have an account on Dell.com with that email address
11:34:48 AM TIP_Peñaredondo J Thank you! Kindly stay online while I process the price match. Sure! That is
good to know.
11:34:55 AM Casey Thank you!
11:39:24 AM TIP_Peñaredondo J
While were at it, how about purchasing an antivirus software for your online
security? This is the best way for having the peace of mind in everyday browsing, we have the McAfee AntiVirus 2017 Digital Download Subscription license ( 1 year ) 1 PC ESD Win for $39.99. McAfee AntiVirus 2017 guards your computer from viruses, malware, hackers and nearly every imaginable online threat. Shall we add this to your purchase?
11:40:35 AM Casey No thank you, I will just purchase the monitor
11:40:42 AM Casey Thank you for the offer though!
11:40:59 AM TIP_Peñaredondo J Sure, waiting for the adjustment now.
11:44:30 AM TIP_Peñaredondo J Thank you for patiently waiting
11:44:35 AM TIP_Peñaredondo J Here is the recap for your order.
11:47:01 AM TIP_Peñaredondo J
Dell 27 Gaming Monitor S2716DG
Subtotal:
$399.99
Total Shipping:
$0.00
Total Tax:
$24.00
Total ECO Fee:
$0.00
Final Price: $423.99
11:47:06 AM TIP_Peñaredondo J Details correct?
11:47:33 AM Casey Yes this is correct
11:48:11 AM TIP_Peñaredondo J Thanks!
For us to finalize the order, I will set up a call back specialist to get in touch with you and gather the details for the payment. Is this the best phone number we can reach you shortly after this chat session ends?
11:48:26 AM Casey Yes it is
11:48:41 AM TIP_Peñaredondo J
Thanks. Please expect the call within 10-20 minutes after this chat session ends. For now, is there anything else I can help you with?
11:49:03 AM Casey No that is all I need help with for now
11:49:11 AM Casey Thank you very much for your help today, I really appreciate it.
11:49:41 AM TIP_Peñaredondo J No problem. Anytime
11:49:46 AM TIP_Peñaredondo J Thanks for chatting with us today! Its been a pleasure to work with you.
11:49:51 AM TIP_Peñaredondo J
Our Chat team strives to provide the very best levels of customer service. If you have a minute, we would really appreciate your feedback on a 1 minute survey that will appear above this chat once the session ends. My manager gets all the feedback and we use it to help our customers. Thank you for choosing Dell's Sales Chat and have a wonderful day!
11:49:51 AM TIP_Peñaredondo J
Please kindly click the "EXIT" button to end this chat session if you don't have any more concern.

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$399.99
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Joined Dec 2014 L3: Novice
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This comment has been rated as unhelpful by Slickdeals users
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#2
Did you have to pay for shipping or pay for tax?
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#3
Quote from Austin111
:
Did you have to pay for shipping or pay for tax?
I had to pay my local sales tax which is 6%, so the taxes were $23.99 (total was $423.99)

Didn't have to pay for any shipping. Apparently I got free expedited shipping because it's arriving in 2 days from now.
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#4
Im trying now. Wish me luck
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#5
Quote from majorcrafter
:
Im trying now. Wish me luck
Good luck!! I really hope you're able to replicate this deal.
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#6
This is a TN Panel, just FYI.
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#7
If only it wasn't a TN panel. I looked at this particular model at Best Buy but couldn't get past the dull, washed out color of the TN tech. I ended up going with an Asus ROG IPS monitor (albeit at double the price). It's still a good deal for a G-Sync monitor.
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Our community has rated this post as helpful. If you agree, why not rep cr11111?
#8
Quote from codeXone
:
This is a TN Panel, just FYI.
Quote from coltonsdaddy2013
:
If only it wasn't a TN panel. I looked at this particular model at Best Buy but couldn't get past the dull, washed out color of the TN tech. I ended up going with an Asus ROG IPS monitor (albeit at double the price). It's still a good deal for a G-Sync monitor.
Yeah I researched this monitor quite a bit and throughout my research I found that most people said that this monitor looks really good for a TN monitor. Supposedly this is one of the only TN monitors that looks almost like an IPS monitor.

I haven't seen the monitor in person yet, only in YouTube videos, so I don't know how it'll look in person. I hope it looks as good as people say it does.
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#9
Sadly it's a NO for me.
They said they dont price match "In-Store Only"

In their website it does say that also.

http://www.dell.com/learn/us/en/0...smb?~ck=pn
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#10
huge YMMV
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#11
Quote from coltonsdaddy2013
:
If only it wasn't a TN panel. I looked at this particular model at Best Buy but couldn't get past the dull, washed out color of the TN tech. I ended up going with an Asus ROG IPS monitor (albeit at double the price). It's still a good deal for a G-Sync monitor.
Same, can't deal with TN after having IPS for so long. Having said that, G-sync prices are ridiculous. Have a PNY 1070 but will probably flip for a comparable Vega and pick up the Nixeus 1440P 144Hz IPS for ~450. The G-sync premium you paid is nearly another 1070 in itself!
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#12
I just tried it and they wouldn't do it since it is instore only.
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#13
Nope for me also.
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#14
no luck here as well.
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#15
Quote from majorcrafter
:
Sadly it's a NO for me.
They said they dont price match "In-Store Only"

In their website it does say that also.

http://www.dell.com/learn/us/en/0...smb?~ck=pn [dell.com]
Damn, I'm really sorry man
All I can think of is to try again to speak with a different representative. I'm not sure if it'll work but it's worth a try.
Quote from imp3r10
:
I just tried it and they wouldn't do it since it is instore only.
Quote from drumad
:
Nope for me also.
I'm sorry to hear that guys, I'm not sure if talking with another representative might work but it's worth a shot. Maybe try calling them as well
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