Los Angeles to New Delhi India $462 RT on China Southern Airlines

Good price back again

edit...book on indianeagle.com you should add that to your list of booking sites serra...got a couple for $417 woohoo

Quote from HurricaneAlley : Good price back again

Good price but crappy airline

My in-laws used it twice last year. The first time there were some issues in Gonghou where my MIL had to get off the plane stairs by herself and walk the terminal as they didn't have any wheelchairs available (we had wheelchair booked as she is not very mobile). Otherwise it turned out okay. Was fine for the remaining flights as well. My wife did have to call customer service in China to change their return flight as we wanted to extend it, as the LA office just washed their hands of us and told us to call China directly, even though the Chinese office initially told us to talk to the LA office. Even after they gave us the steps it wasn't very straightforward as the credit card was denied multiple times by their system (Checked with the Credit card company and the transaction was never reported to them), eventually after about 3 days of back and forth it went through. My wife was pregnant and home so had the patience, I probably wouldn't be able to deal with it. The other interesting thing I learned was that the Chinese customer service reps were able to understand Indian accent much better than the American CSRs so it wasn't as frustrating as maybe talking to United or Comcast. Surprisingly we didn't have to repeat ourselves many times.

On contrary I had my parents returning via KLM last week and the flight to Amsterdam was delayed which meant they would miss their connection to Dehli. KLM automatically booked them on Turkish Airlines, which I didn't want, so they gave us option for either Lufthansa or Emirates. KLM is Skyteam, Turkish and Lufthansa are Star Alliance while Emirates doesn't belong to any of these, so not sure how they made it work, but it did make our life easy. Don't think it would have been this easy with China Southern.

The ticket on China southern was around $200 cheaper per person though.

Overall my In-Laws will not mind using China Southern again as long as its cheaper than other options and my wife or I deal with the customer service which is in China.