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Office Depot Recording Customer Drivers License and Home Address on pick up orders

6,989 4,215 March 10, 2018 at 06:31 PM Get Office Depot and OfficeMax coupons Coupons
I picked up some photo paper that I ordered for online pickup at office depot last weekend.

When I tried to pick it up they asked me for my license (which they are supposed to do) but they took it from me and scanned it.

When I asked what they were doing they told me it's the "new system" and I asked if my license is being recorded and they said I don't know and it's required.

I said I've had my identity stolen in the past and I do not want my info recorded in their system. My item was under $7. I had the id that matched their order with my face on it and it matched the name and address that I just shipped an item with.

No matter it's required I was told.

A week later I bought something else online for pick up and again a cheap item. This time I gave my old D.L. which didn't scan and they promptly pulled up a screen to manually enter the data.

On there they were typing in my Driver's License, Name, Address etc.

I objected again and again got the it's required.

Monday I am calling the California Attorney General to complain. I'm pretty sure that they can view the ID but are NOT allowed to record it.

https://www.privacyrights.org/con...n-shopping

Sorry if I got this in the wrong forum. I know it's not a deal.
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Heaven Bound Joined May 2007 L10: Grand Master
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Novakingwai
03-11-2018 at 07:38 AM.
03-11-2018 at 07:38 AM.
The solution is so simple, it might surprise you.
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Joined May 2007
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GoHalos
03-11-2018 at 09:36 AM.
03-11-2018 at 09:36 AM.
Quote from Novakingwai :
The solution is so simple, it might surprise you.
Not buying something for instore pickup is beside the point. That takes care of ONE person who is having their data stored against their will.

How many people does this happen to before down the road we here OD was hacked and we can get a free credit report and then a class action settlement (same thing happened at Kmart and Burlington and they were only insisting on zip codes/email addresses, not physically scanning your DL before u know they were even going to do that)?

I fixed my problem. I buy from the store with lockers, scan in the code they give me and I'm on my way. They never touch or even see my DL.
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Joined Feb 2018
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Ersatz1
03-11-2018 at 12:56 PM.
03-11-2018 at 12:56 PM.
Quote from GoHalos :
I fixed my problem. I buy from the store with lockers, scan in the code they give me and I'm on my way. They never touch or even see my DL.
Good for you for complaining about it to the attorney general. I've had my identity stolen in hacks too, and the ONLY reason they failed in their efforts (three credit card accounts, one payday loan) was that they got my DOB wrong.

A driver's license scan would "fix" that problem for the scammers. Absolutely outrageous.
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Let Sleeping Dogs Lie
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komondor
03-11-2018 at 02:05 PM.
03-11-2018 at 02:05 PM.
Just tell them you don't have a driver's license.
or get a ID card

Identification (ID) cards
DMV issues ID cards to persons of any age. The ID card looks like a driver license, but is used for identification purposes only. A regular ID card is valid for six years, and a senior citizen ID card is valid for 10 years. To qualify for a senior citizen ID card, you must be age 62 or older.

If applying for an original or first time conversion REAL ID identification card, you must provide proof of your Identity, SSN, and residency from the list of acceptable REAL ID document options.
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Joined May 2007
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GoHalos
03-11-2018 at 03:08 PM.
03-11-2018 at 03:08 PM.
Quote from komondor :
Just tell them you don't have a driver's license.
or get a ID card

Identification (ID) cards
DMV issues ID cards to persons of any age. The ID card looks like a driver license, but is used for identification purposes only. A regular ID card is valid for six years, and a senior citizen ID card is valid for 10 years. To qualify for a senior citizen ID card, you must be age 62 or older.

If applying for an original or first time conversion REAL ID identification card, you must provide proof of your Identity, SSN, and residency from the list of acceptable REAL ID document options.
They are also recording name and address.

Second time it happened I gave them my old license which expired in 2015 and it won't scan. That's how I found out WHAT is being recorded. They pulled up a screen and were typing in ALL my info, name, address and date of birth.

I don't want that in their system.
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Last edited by GoHalos March 11, 2018 at 03:11 PM.
Joined Sep 2006
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Fallacy
03-12-2018 at 11:03 AM.
03-12-2018 at 11:03 AM.
They're collecting data to sell it. Couple your name, age, address, and the items you buy. I bet there are companies willing to pay big bucks for that data.
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Joined Jan 2004
Here's to the future
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Iaaaiws
03-12-2018 at 01:05 PM.
03-12-2018 at 01:05 PM.
Quote from Fallacy :
They're collecting data to sell it. Couple your name, age, address, and the items you buy. I bet there are companies willing to pay big bucks for that data.
I put in a high bid on your data but someone outbid me at the last second. Annoyed
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Joined Sep 2006
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Fallacy
03-12-2018 at 01:47 PM.
03-12-2018 at 01:47 PM.
Quote from Iaaaiws :
I put in a high bid on your data but someone outbid me at the last second.
My data has been stolen many times over and posted to a lot of places. Including this site laugh out loud

It's worthless by now, I'm not sure who would even buy it Stick Out Tongue
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Joined Jan 2004
Here's to the future
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Iaaaiws
03-12-2018 at 05:19 PM.
03-12-2018 at 05:19 PM.
Quote from Fallacy :
My data has been stolen many times over and posted to a lot of places. Including this site laugh out loud

It's worthless by now, I'm not sure who would even buy it Stick Out Tongue
My data was stolen quite a few years ago. The guy returned it a couple of days later though. He said when he tried to use it his credit score dropped too much. Sadwalk
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