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Forum Thread

Husband Starting his Own Appliance Repair Business

2,112 1,206 October 11, 2018 at 12:58 PM
Hi everyone!

My husband will be starting his own appliance repair business in AZ, after working for several big name companies for 20 yrs. He already has his uniforms with logos, van with vinyls, business cards are almost done.. He's pretty much all set, but I'm afraid of not being totally prepared..

Do any of you have any tips on how to manage our business expenses, if we need an accountant, what sells, what doesn't sell in this line of business, what you would love a home appliance repair company to do for you, how do we discipline ourselves and keep track of receipts, which credit cards to sign up for.... I mean, anything you guys can teach me or advise me, I will take!

Thanks!
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> bubble2 6,116 Posts
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ProfessorChaos
10-11-2018 at 01:46 PM.
10-11-2018 at 01:46 PM.
Brave guy!

Best of luck!
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> bubble2 54,923 Posts
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finzz2dlft
10-11-2018 at 02:48 PM.
10-11-2018 at 02:48 PM.
I wish him lots of success!!
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komondor
10-11-2018 at 03:29 PM.
10-11-2018 at 03:29 PM.
You need a web site with the ability to make an appointment online, txt people when he is on the way and send his picture to them so they know he is the right person knocking on the door.

You should be set up to take credit cards and other forms of payment such as Vemo
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SlickForLife
10-11-2018 at 09:20 PM.
10-11-2018 at 09:20 PM.
Thanks, guys!

He actually has a website. He made it himself. It's not complete yet, but he definitely will have a tab where ppl can book online. I do like the text option, but I'm not sure he's going to want his face sent all over AZ. Smilie
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fsyowad
10-11-2018 at 10:47 PM.
10-11-2018 at 10:47 PM.
Quote from SlickForLife :
Thanks, guys!

He actually has a website. He made it himself. It's not complete yet, but he definitely will have a tab where ppl can book online. I do like the text option, but I'm not sure he's going to want his face sent all over AZ. Smilie
Advertise on facebook?
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SlickForLife
10-13-2018 at 07:58 PM.
10-13-2018 at 07:58 PM.
Can you guys think of a way to encourage customers to leave reviews? I'm the kind of person that relies alot on reviews when purchasing something, and I know I'm not the only one..
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fsyowad
10-13-2018 at 08:07 PM.
10-13-2018 at 08:07 PM.
Quote from SlickForLife :
Can you guys think of a way to encourage customers to leave reviews? I'm the kind of person that relies alot on reviews when purchasing something, and I know I'm not the only one..
Offer a discount on their next call that u can overcharge them for to pay for the discount.

Business 101
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komondor
10-14-2018 at 07:54 AM.
10-14-2018 at 07:54 AM.
Quote from fsyowad :
Offer a discount on their next call that u can overcharge them for to pay for the discount.

Business 101

too true

Also create a dozen or so email addresses and leave a bunch of positive reviews to start with Smilie
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> bubble2 1,218 Posts
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germanpope
10-14-2018 at 05:36 PM.
10-14-2018 at 05:36 PM.
..... put GPS on his van
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Last edited by germanpope October 14, 2018 at 05:41 PM.
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komondor
10-15-2018 at 05:53 AM.
10-15-2018 at 05:53 AM.
Van should have a GPS or tracker on it, unless you park it in a garage or empty it every night need to be concerned about theft.

he should text his picture to the customer so when they see a guy at the door they know who it is.
Not sure where you live but there are a lot of people who break into houses by ringing the doorbell and asking a few questions then they come back later.

If they know who it at the door they will feel much better and could pick his company over another by saying. We will txt you a picture of your technician and his arrival time the day of your appointment.

Also don't say he is the only one in the business but he should let people know he is the owner.
He should offer 24 hour service for emergencies and hook up with someone else who is a sole proprietor to cover in case he gets sick or injured. Best way to get a bad review is to not show up for an appointment.
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z2g
10-17-2018 at 11:05 PM.
10-17-2018 at 11:05 PM.
I would recommend getting the first few happy customers to write a review on Yelp. Then, offer a coupon on Yelp like 10% or $10 off. Most ppl will check out Yelp for home contractors....they will gravitate towards the contractors with good reviews. The ones that have Yelp "offers" will attract more customers too.
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scooch
10-18-2018 at 08:50 AM.
10-18-2018 at 08:50 AM.
Practice bending over and exposing ample butt crack. It's not as easy as it looks
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fsyowad
10-18-2018 at 08:58 AM.
10-18-2018 at 08:58 AM.
Quote from scooch :
Practice bending over and exposing ample butt crack. It's not as easy as it looks
emelvee says it's not a problem for him, you just have to grasp your ankles firmly.....
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ProfessorChaos
10-18-2018 at 09:07 AM.
10-18-2018 at 09:07 AM.
Quote from scooch :
Practice bending over and exposing ample butt crack. It's not as easy as it looks
Just say no to crack!

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