I messaged them yesterday about the warranty and this is what they replied with:
This sounds incredibly sketchy, especially since LG's site specifically lists Five Star Buy as unauthorized
There are many on here who have successfully purchased from them and will say the fact that they're unauthorized doesn't matter, but the LG website *explicitly* says
If I'm paying near $2k for a TV, I'm gonna take the manufacturer at its word and not risk it. Hopefully someone like B&H or Beach Camera comes along at this price point in the next week.
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Has anyone purchased from this seller and had to do returns / warranty claims? fivestarbuy.com is listed as an unauthorized seller on LG's website and I am not sure how important that actually is.
Has anyone purchased from this seller and had to do returns / warranty claims? fivestarbuy.com is listed as an unauthorized seller on LG's website and I am not sure how important that actually is.
There are many on here who have successfully purchased from them and will say the fact that they're unauthorized doesn't matter, but the LG website *explicitly* says
Quote
:
LG Electronics Inc. only provides warranty services for products purchased from Authorized Resellers.
If I'm paying near $2k for a TV, I'm gonna take the manufacturer at its word and not risk it. Hopefully someone like B&H or Beach Camera comes along at this price point in the next week.
Has anyone purchased from this seller and had to do returns / warranty claims? fivestarbuy.com is listed as an unauthorized seller on LG's website and I am not sure how important that actually is.
I messaged them yesterday about the warranty and this is what they replied with:
Quote
:
"We are authorized retailers. It comes with the manufacturer's warranty.
Please note: eBay subsidizes the sale price, so you cannot contact the manufacturer directly with your eBay receipt.
It is an in-home service warranty. Let us know if you need to exercise your warranty. We will put the paperwork in with the manufacturer and an authorized technician will come to your home to repair or replace the unit.
This sounds incredibly sketchy, especially since LG's site specifically lists Five Star Buy as unauthorized
Has anyone purchased from this seller and had to do returns / warranty claims? fivestarbuy.com is listed as an unauthorized seller on LG's website and I am not sure how important that actually is.
I bought one from them. They told me my warranty is already activated but in order to get the warranty repair/service, I need to contact them first. So I don't know.
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This sounds incredibly sketchy, especially since LG's site specifically lists Five Star Buy as unauthorized
If I'm paying near $2k for a TV, I'm gonna take the manufacturer at its word and not risk it. Hopefully someone like B&H or Beach Camera comes along at this price point in the next week.
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Ya I only show 18 Ebay bucks
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I messaged them yesterday about the warranty and this is what they replied with:
Please note: eBay subsidizes the sale price, so you cannot contact the manufacturer directly with your eBay receipt.
It is an in-home service warranty. Let us know if you need to exercise your warranty. We will put the paperwork in with the manufacturer and an authorized technician will come to your home to repair or replace the unit.
This sounds incredibly sketchy, especially since LG's site specifically lists Five Star Buy as unauthorized