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Toyota free repaint program

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Not a slickdeal but free program for who is out there owning a Toyota to have an eye on news bulletin.
Just received this letter in the mail today. Toyota is offering free repaint for certain models that come with factory-applied blizzard pearl or super white paint at free of charge. The letter does not specifically tell which model has included in this program besides their system selected VIN#. I owned a 2014 super white Camry so effected models probably recent years.
For those who has repaint done by a 3rd party, you will receive reimburse if the work was done before September 26, 2019 (photographic evidence, receipt, info of PaintShop, itemized breakdown of labor charges and description showing the repair addressed the covered condition are required).

Currently the repair under this program is still forthcoming status and qualify customers will receive another letter once it's ready.
If you have questions, their call center is available from Mon-Fri 7am-7pm, Sat 7am-4:30pm at 888-270-9371.
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Last Edited by bluekiwi September 23, 2019 at 07:27 PM
The only colors affected were factory applied Blizzard Pearl or Super White.

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#3
can you take a picture of the mail form?
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#4
What are the chances this is for Scion too?
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#5
Thank you for this information. I have a Blizzard Peal color Toyota car, so this could apply to me. There were a lot of complaints in different online forums starting earlier in 2019 regarding the Blizzard Pearl color, so maybe this is Toyota's way to address the issue.

I found a third-party Toyota forum talking about this letter as of a few days ago: Letter from Toyota - Super White and Blizzard Pearl Peeling Paint? [toyota-4runner.org]
I also found a Facebook post mentioning it, and apparently, the paint issue also affect Lexus vehicles: Facebook post [facebook.com]

I haven't seen anything from major news outlets for US customers yet, but a brief search shows that Toyota is offering this program in Canada:
People on mobile browsers who can't see the OP's photo, you can click here to view it.

Thank you,
Tofu Vic
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Last edited by TofuVic September 23, 2019 at 03:36 PM.
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#6
Quote from C4LCaptcha
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can you take a picture of the mail form?
Picture added. Sorry for the delay
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#7
Sweet, thanks!

I wonder if they'll fix any dings when they're repainting them. Kinda pointless if you have a dent that needs to be repaired...
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#8
Thanks. I have a 2017 car with Pearl white paint job so I will keep eyes open for the letter.
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#9
Thank you for posting this for other SDers like myself to check out. I didnt hear anything yet.
I have a 2013 blizzard pearl prius plug-in that was made in japan. Maybe we can deduce who gets this based on location and year.
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#10
Just got this mailer from Toyota regarding our 2013 4Runner.
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#11
Quote from Slicksealered
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What are the chances this is for Scion too?
Yep, we got one for our Scion IQ
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#12
I wonder what they will do, you will never be able to replicate a true OEM factory paint job because you cant disassemble the car and bake it on at 600 degrees.

Anything that would be close to the factory paint job in terms of quality would easily be thousands, probably $5000. There would be so much labor involved, stripping it down to bare metal and then the entire prep process and actual painting + materials.

People should know there is a massive difference between a $299 maaco job and a proper professional job. Toyota would have to get it done as close to factory quality as possible. Meaning a very high quality pain job with zero flaws and a perfect prep job.

consumers on the CostHelper site reported spending an average of $4975 for high-quality paint jobs.

https://www.caranddriver.com/feat...paint-car/
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Last edited by juggar September 23, 2019 at 03:29 PM.
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#13
Any chances Toyota will repaint my 2001 Tacoma? :p
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#14
Quote from juggar
:
I wonder what they will do, you will never be able to replicate a true OEM factory paint job because you cant disassemble the car and bake it on at 600 degrees.

Anything that would be close to the factory paint job in terms of quality would easily be thousands, probably $5000. There would be so much labor involved, stripping it down to bare metal and then the entire prep process and actual painting + materials.

People should know there is a massive difference between a $299 maaco job and a proper professional job. Toyota would have to get it done as close to factory quality as possible. Meaning a very high quality pain job with zero flaws and a perfect prep job.

consumers on the CostHelper site reported spending an average of $4975 for high-quality paint jobs.

https://www.caranddriver.com/feat...paint-car/
No doubt. I wonder if all the recalled cars will experience the problem. I would keep the factory job if there were no problems. Once you break the factory paint, it's never the same. Always rusts.
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#15
is this only affecting the white colors of the past 7 or so years?
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Last edited by viperninjamaster September 23, 2019 at 07:40 PM.
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