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expiredGreenworld123 posted Dec 8, 2019 2:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Deal Details
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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9.8K Comments

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Mar 5, 2020 3:56 AM
2.6K Comments
Joined Mar 2008
isekiiMar 5, 2020 3:56 AM
2.6K Comments
Quote from gkwong :
Rates arent going up anytime soon
That's my point. He shouldn't sign anything
Mar 5, 2020 4:06 AM
833 Comments
Joined Sep 2013
mjspamMar 5, 2020 4:06 AM
833 Comments
Quote from RUsum1 :
Has anyone heard of a situation like this:
  • Lender rep agreed to 3.25% and $1000 lender credit. I tell them that is good.
  • They send me a link to sign some eDocs which show a loan $6000 more than what I need, a higher rate, lots of extra fees, and no lender credit.
  • I tell her that I don't want to sign any documents with incorrect info
  • She swears to me that I have to first sign the document that shows what their initial offer was so that I officially become their client, and after I sign is the only time they have the ability to fix the numbers to what was agreed to.

It sounds sketchy as hell and I don't trust it at all. I asked why would I be required to sign official documents with incorrect numbers? Why can't the documents be changed to show the correct numbers that I can then sign? She says this is how 90% of loans are done.
I am having a similar issue. They came down on the points, but their docs had the higher points. They corrected it, but now that I am ready for closing, the points went back up. They said they will fix it, but they have not and keep calling me to schedule closing.
Mar 5, 2020 4:32 AM
293 Comments
Joined Mar 2010
hungiemaMar 5, 2020 4:32 AM
293 Comments
Quote from mjspam :
I am having a similar issue. They came down on the points, but their docs had the higher points. They corrected it, but now that I am ready for closing, the points went back up. They said they will fix it, but they have not and keep calling me to schedule closing.
this is the very same situation i had with better.com. my numbers were way off until the day before closing. it was so fustrating and stressful. when they ask for a survey, i actually sent them one because I had alot to be angry about. The better.com replied back with a apology letter and promise to improve. They also said they will send me a 200$ amazon gc as a gift. but i have yet to see it in my mailbox.
Mar 5, 2020 4:46 AM
1.9K Comments
Joined Nov 2006
pitt23fanMar 5, 2020 4:46 AM
1.9K Comments
Quote from gkwong :
Rates arent going up anytime soon
That's not completely true at all. My rates have been going up all day for a 220,000 loan on a 320,000 value home with an 800+ credit score and zero debt.
Mar 5, 2020 4:47 AM
9.1K Comments
Joined Jul 2006
gkwongMar 5, 2020 4:47 AM
9.1K Comments
Quote from pitt23fan :
That's not completely true at all. My rates have been going up all day for a 220,000 loan on a 320,000 value home with an 800+ credit score and zero debt.
The fed just cut the rate today, so idk why yours is going up
Mar 5, 2020 4:49 AM
1.9K Comments
Joined Nov 2006
pitt23fanMar 5, 2020 4:49 AM
1.9K Comments
Quote from gkwong :
The fed just cut the rate today, so idk why yours is going up
A. It was cut yesterday. B. The interest rates were already adjusted the last few weeks in anticipation of the fed cutting the rates. The Fed rate cut will not effect 15 & 30 year mortgages(this has already been stated by many experts).
Mar 5, 2020 5:16 AM
317 Comments
Joined Aug 2003
InvertexMar 5, 2020 5:16 AM
317 Comments
Quote from pitt23fan :
A. It was cut yesterday. B. The interest rates were already adjusted the last few weeks in anticipation of the fed cutting the rates. The Fed rate cut will not effect 15 & 30 year mortgages(this has already been stated by many experts).
Rates are going up because there is too much volume for purchases and refinancing.
Why lower your rates when you already have enough work to do. A seller doesn't lower their price when they have a popular item.

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Mar 5, 2020 5:31 AM
1.9K Comments
Joined Nov 2006
pitt23fanMar 5, 2020 5:31 AM
1.9K Comments
Quote from Invertex :
Rates are going up because there is too much volume for purchases and refinancing.
Why lower your rates when you already have enough work to do. A seller doesn't lower their price when they have a popular item.
That's my point...they don't have a need to lower again(since they lowed in anticipation of the fed cut). I wish we could shop other countries for loans...especially the ones that are in the negatives.
Mar 5, 2020 2:36 PM
643 Comments
Joined Feb 2007
techoinMar 5, 2020 2:36 PM
643 Comments
which lenders advertise rates online so one can avoid calling for latest rates..from the discussion so far below are the ones I have gathered

better.com
aimloan.com
lenderfi.com
Mar 5, 2020 2:36 PM
69 Comments
Joined Dec 2009
dealshunter09Mar 5, 2020 2:36 PM
69 Comments
Anyone not get the $2500 amex credit that closed in jan or earlier
Mar 5, 2020 2:52 PM
1.1K Comments
Joined Oct 2008
ptmtctetpstmstcstestMar 5, 2020 2:52 PM
1.1K Comments
Quote from techoin :
which lenders advertise rates online so one can avoid calling for latest rates..from the discussion so far below are the ones I have gathered

better.com
aimloan.com
lenderfi.com

owning.com (for CA only)
Mar 5, 2020 3:38 PM
134 Comments
Joined Mar 2018
TealCarpenter4849Mar 5, 2020 3:38 PM
134 Comments
I got 3.75%, 30yrs fixed from 4.25% with $1470 cash to close to Borrower+$4995 Lender credits (adjusted to loan estimate)+$2500 AMEX credit (yet to get in 4-8 weeks) from Better.com. My loan was closed by 2/19/2020.

My loan is transferred to Mr Cooper (Nationstar) Mortgage within 2 weeks of closing from Better.com, even the first payment is with Mr Cooper.
Mar 5, 2020 4:06 PM
237 Comments
Joined Jul 2012
digitalfoolMar 5, 2020 4:06 PM
237 Comments
Quote from dealshunter09 :
Anyone not get the $2500 amex credit that closed in jan or earlier
I have not received a credit yet. I did follow up a week or so ago and they gave me the standard 8 - 12 weeks.
Mar 5, 2020 4:07 PM
227 Comments
Joined Apr 2006
jazzman161Mar 5, 2020 4:07 PM
227 Comments
How soon did people get the $550 appraisal fee refunded back to their card when it was no longer deemed necessary to do an appraisal? (I didn't do the AMEX deal so appraisal fee was initially on the table).

I received a "task" halfway through the process that said appraisal was not needed and it'll be refunded in a "few business days" but it's been almost a week now.

Just curious if anybody has been in the same boat? I am still in the closing process FYI. Scheduled to close this Sat.

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Mar 5, 2020 4:22 PM
8.9K Comments
Joined May 2007
diavolo33Mar 5, 2020 4:22 PM
8.9K Comments
Quote from jazzman161 :
How soon did people get the $550 appraisal fee refunded back to their card when it was no longer deemed necessary to do an appraisal? (I didn't do the AMEX deal so appraisal fee was initially on the table).

I received a "task" halfway through the process that said appraisal was not needed and it'll be refunded in a "few business days" but it's been almost a week now.

Just curious if anybody has been in the same boat? I am still in the closing process FYI. Scheduled to close this Sat.

I wasn't charged for the appraisal. The terms say the fee will be waived. Strange that they are charging some people and not others. Might be a state-specific thing.

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