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expired Posted by Greenworld123 • Dec 8, 2019
expired Posted by Greenworld123 • Dec 8, 2019

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
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About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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9,848 Comments

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Apr 9, 2020
253 Posts
Joined Oct 2004
Apr 9, 2020
el_cheapo
Apr 9, 2020
253 Posts
Quote from voltazparta :
Anyone close in the last couple of days or weeks? The notary is schedule to come to my house this Friday, I am a bit hesitant having someone over my home.
Our notary (with closing experience) came yesterday. Sat outside by our pool. New pens but lots of paper touching. How can that be avoided? Questions asked and nobody sick on either side. Study everything b4 and sign fast. You normally have 3 days after to cancel anyway.

I have bigger fears going to the store!
Apr 9, 2020
356 Posts
Joined Mar 2014
Apr 9, 2020
Wreflect
Apr 9, 2020
356 Posts
Currently in the final phases of closing. They just need to subordinate my HELOC, which will take a couple weeks.

I e-mailed them to make sure that the AMEX offer was on my account and they assured me it was. I paid the appraisal fee upfront and was told it would be refunded.
Apr 9, 2020
2,495 Posts
Joined Mar 2008
Apr 9, 2020
isekii
Apr 9, 2020
2,495 Posts
Got my statement credit today. took a little over 4 weeks on my end
Apr 9, 2020
45 Posts
Joined Nov 2006
Apr 9, 2020
dmistretta
Apr 9, 2020
45 Posts
Quote from isekii :
Got my statement credit today. took a little over 4 weeks on my end
Mine funded 3/2 but still don't have the credit. My loan's been sold 1-2 weeks ago. Hopefully it'll hit soon.
Apr 9, 2020
2,215 Posts
Joined Jun 2009
Apr 9, 2020
firefox15
Apr 9, 2020
2,215 Posts
Quote from tromboneboss :
I sent Better the same 2.375 rate on a 15 year 110k loan too. They refused to beat the offer and reneged on their $1000 guarantee. I filed a complaint with Amex over Better's false advertising and my state's financial department is looking into their tactics.
It feels like Better simply is . . . better . . . for those with larger mortgages. They made it pretty clear to me (as they have to others on this thread) that they do not make as much money with a lower loan amount, so they don't offer good rates.

The frustrating part to me is just how slimy they are with the entire thing though. I'm currently on a 30-year 3.75%. The guy on the phone yesterday tried to convince me that it was some grand idea to move to a 15-year at 3.75% and pay ~$2,350 in the process. Somehow netting $150 is worth locking me into a 15-year? Give me a break.

Of course, this was after I had already gone through the 2.375% offer with them that I had from another lender, and instead of trying to get close, they simply quoted me rack rates. Then they said their $1,000 guarantee was not going to apply because it was from a credit union (even though I could PM that CU to many other mortgage providers) and tried to convince me that I wasn't going to get that rate with the CU anyway once I actually get an official loan estimate (completely untrue).

I feel like this just isn't the deal for me. I need Better's $2,500 AmEx deal to make this worth my time, but they clearly do not give a hill of beans about the small loans, and boy are they fluid on that $1,000 guarantee. Their rates are not competitive at all for loans of my size, and if they are unwilling to match, then this is a non-starter for me, not to mention their response time is just awful.
Apr 9, 2020
51 Posts
Joined Aug 2009
Apr 9, 2020
melhindi
Apr 9, 2020
51 Posts
FYI: Better.com offer showed up on my "Blue Cash Everyday" card.
Luckily, i had applied when the rates are low(i clicked the amex link i found here), before this even showed up on my card. I am thinking i can still get the credit.
Should be closing soon.
Apr 9, 2020
633 Posts
Joined Feb 2007
Apr 9, 2020
techoin
Apr 9, 2020
633 Posts
Quote from tromboneboss :
I sent Better the same 2.375 rate on a 15 year 110k loan too. They refused to beat the offer and reneged on their $1000 guarantee. I filed a complaint with Amex over Better's false advertising and my state's financial department is looking into their tactics.
Is 2.375 rate with no points? If yes, why bother with better.com. that rate is unheard of so I doubt anyone will match it

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Apr 9, 2020
563 Posts
Joined Jan 2015
Apr 9, 2020
Kapazza
Apr 9, 2020
563 Posts
Quote from Kapazza :
Update: closed Feb 12th. Today is start of 8th week. Still no $2,500. Frown
Someone from AMEX must be lurking here...credit posted today! Smilie
Apr 9, 2020
72 Posts
Joined Nov 2017
Apr 9, 2020
Ssyoss
Apr 9, 2020
72 Posts
Quote from Kapazza :
Someone from AMEX must be lurking here...credit posted today! Smilie
I close on 2/13. Still nothing. 😭😭😭
Apr 9, 2020
2,495 Posts
Joined Mar 2008
Apr 9, 2020
isekii
Apr 9, 2020
2,495 Posts
Quote from tromboneboss :
I sent Better the same 2.375 rate on a 15 year 110k loan too. They refused to beat the offer and reneged on their $1000 guarantee. I filed a complaint with Amex over Better's false advertising and my state's financial department is looking into their tactics.
Why don't you do a cash out refi and pay it back towards the principal ?
Apr 9, 2020
2,495 Posts
Joined Mar 2008
Apr 9, 2020
isekii
Apr 9, 2020
2,495 Posts
Quote from dmistretta :
Mine funded 3/2 but still don't have the credit. My loan's been sold 1-2 weeks ago. Hopefully it'll hit soon.
I was in the same situation. Originally money source then sold to mr Cooper.
Pro
Apr 9, 2020
682 Posts
Joined Aug 2010
Apr 9, 2020
tromboneboss
Pro
Apr 9, 2020
682 Posts
Quote from techoin :
Is 2.375 rate with no points? If yes, why bother with better.com. that rate is unheard of so I doubt anyone will match it
I am refinancing at 2.375. That rate was from a few weeks ago when the market bottomed out. But Better should have given me $1000 since they refused to even come close to the offer. First they stopped communicating, then they said I didn't send the right form, then they said my loan was too small, then they said the quote was from a credit union and it's not public since you need to put $5 into a savings account. It's just a classic bait and switch tactic and it was a total waste of time.
Apr 9, 2020
132 Posts
Joined Jun 2008
Apr 9, 2020
nixtech
Apr 9, 2020
132 Posts
Got my AMEX statement credit today, we closed on March 13...so less than a month.
Apr 9, 2020
173 Posts
Joined Nov 2016
Apr 9, 2020
sd72986
Apr 9, 2020
173 Posts
Quote from isekii :
I was in the same situation. Originally money source then sold to mr Cooper.
When did you get your credit? My loan funded 3/6 but was only sold ?3/13 (at least, that is the date of the letter saying that I should pay Mr Cooper effective 4/1). No credit yet. Thanks!

P.S. Also, as a tip from personal experience, if you want to get the official email targeting you, make sure you opt into all the marketing/promotional emails on the americanexpress.com website. I received mine pretty soon (a week or two I think) after I opted in.
Last edited by sd72986 April 9, 2020 at 03:09 PM.

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Apr 9, 2020
2,495 Posts
Joined Mar 2008
Apr 9, 2020
isekii
Apr 9, 2020
2,495 Posts
Quote from sd72986 :
When did you get your credit? My loan funded 3/6 but was only sold ?3/13 (at least, that is the date of the letter saying that I should pay Mr Cooper effective 4/1). No credit yet. Thanks!

P.S. Also, as a tip from personal experience, if you want to get the official email targeting you, make sure you opt into all the marketing/promotional emails on the americanexpress.com website. I received mine pretty soon (a week or two I think) after I opted in.
I got my credit today. Mine was also sold few weeks after it got funded to mr Cooper. My first payment is due on may 1st

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