Ring Video Doorbell Pro $159 at BH Photo

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02-13-2020 at 02:41 PM #3

I got one of these last Black Friday at Best Buy. If I connected it to my physical doorbell chime, there would be a voltage drop in the evening that would cause the unit to disconnect. I ended up disconnecting the physical chime and using the ring chime, and it works great. I suspect my existing doorbell transformer needs to be upgraded, but I haven't found its location yet.

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02-13-2020 at 03:00 PM #4

Quote from kantaro :

I got one of these last Black Friday at Best Buy. If I connected it to my physical doorbell chime, there would be a voltage drop in the evening that would cause the unit to disconnect. I ended up disconnecting the physical chime and using the ring chime, and it works great. I suspect my existing doorbell transformer needs to be upgraded, but I haven't found its location yet.

Ours is right at the breaker box. I upgraded ours to the one on the ring site so they couldnt blame a diff model for voltage issues haha

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02-13-2020 at 03:03 PM #5

We live in an 80's manufactured home with only 100 AMP service. Would this not work, then? Thank you. I'm so lame when it comes to figuring out anything electrical so you can laugh 🤪

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02-13-2020 at 03:17 PM #6

Quote from kantaro :

I got one of these last Black Friday at Best Buy. If I connected it to my physical doorbell chime, there would be a voltage drop in the evening that would cause the unit to disconnect. I ended up disconnecting the physical chime and using the ring chime, and it works great. I suspect my existing doorbell transformer needs to be upgraded, but I haven't found its location yet.

Mine was behind the actual doorbell chime. I have the same issue. Instead of upgrading my transformer I disabled my indoor chime through the app. Works fine now. Just don't get an inside doorbell chime now, which is fine

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02-13-2020 at 03:46 PM #7

Costco has 189 but with 12month protect plan. if you need protect plus plan costco one is better deal.

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02-13-2020 at 04:17 PM #8

This is one of the worst buy I have done recently. Whenever I get home, I find Ring Pro turned off. You kind of never want door bell not work, nor have the security camera down.

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02-13-2020 at 04:44 PM #9

Be prepared for this to die shortly after the warranty is up (what happened to me). It has an internal battery that cannot be replaced - and customer support will do nothing to acknowledge the problem or help aside from a "discount" off of retail to buy a whole new unit...which ends up still being more than this deal price.

I would stay far away - bought a Nest doorbell and wish I went with it out of the gates. No problems connecting, no delayed alerts, my actual indoor doorbell chime still works, way better video quality.

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Last edited by mambamentality February 13, 2020 at 04:49 PM.

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02-13-2020 at 04:58 PM #10

Quote from mambamentality :

Be prepared for this to die shortly after the warranty is up (what happened to me). It has an internal battery that cannot be replaced - and customer support will do nothing to acknowledge the problem or help aside from a "discount" off of retail to buy a whole new unit...which ends up still being more than this deal price.

I would stay far away - bought a Nest doorbell and wish I went with it out of the gates. No problems connecting, no delayed alerts, my actual indoor doorbell chime still works, way better video quality.

This is hard wired though. If it were the one not hard wired then I can understand the battery not holding a charge. Mine works flawlessly

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02-13-2020 at 05:09 PM #11

Quote from wpwhittle :

This is hard wired though. If it were the one not hard wired then I can understand the battery not holding a charge. Mine works flawlessly

No, mine was the hardwired one with same issue - even the hardwired one has an internal battery:

https://amp.reddit.com/r/ringdoor...rbell_pro/

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Last edited by riplovie February 13, 2020 at 05:17 PM.

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02-13-2020 at 07:56 PM #12

This is just my 2¢ on the Ring doorbell. If you don't buy the subscription to record the activity at the doorbell the product does not work correctly. The only thing that should not work if you don't subscribe, is the lack of recording. What really happens when you don't subscribe is when someone rings your doorbell the app notifies you but then gives you two pop up messages in a row that you don't have a subscription before you can interact with the person at the door. The two pop up notifications take so long to pop up and then close that almost always the person at the door has left.

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02-13-2020 at 08:11 PM #13

Quote from RacerXXY :

This is just my 2¢ on the Ring doorbell. If you don't buy the subscription to record the activity at the doorbell the product does not work correctly. The only thing that should not work if you don't subscribe, is the lack of recording. What really happens when you don't subscribe is when someone rings your doorbell the app notifies you but then gives you two pop up messages in a row that you don't have a subscription before you can interact with the person at the door. The two pop up notifications take so long to pop up and then close that almost always the person at the door has left.

Even if you subscribe, have great WiFi, power, and Internet speed, it still takes 10+ seconds to notify you, making it almost useless. The floodlight cams work pretty well, though.

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02-14-2020 at 05:46 AM #14

Quote from ianders1 :

Even if you subscribe, have great WiFi, power, and Internet speed, it still takes 10+ seconds to notify you, making it almost useless. The floodlight cams work pretty well, though.

I have good wifi and a subscription. I get an alert when anyone is within range, about 30 feet or so and it connects almost instantly I'd say 80% of the time. There are some instances where it has issues but overall it works as needed.

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02-14-2020 at 06:16 AM #15

Be ready to replace this every 1-2 years. The button cracks and is not replaceable. I'm already on my 2nd and it just cracked. It is also not exposed to direct sun. I might just get creative with epoxy to fix it. Either way, google around, you'll see this is a manufacturing defect and are breaking everywhere. Ring is no longer replacing them out of warranty, but they will give you a discount on a replacement....

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