expired Posted by Cottonwood • May 27, 2020
May 27, 2020 2:47 PM
Item 1 of 1
expired Posted by Cottonwood • May 27, 2020
May 27, 2020 2:47 PM
AT&T 1Gbps Internet Plan + HBO Max™ Subscription
(for First 12-Months)$50/Month
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https://www.att.com/shop/internet...e-map.html
#pedanticbutforareason
1,351 Comments
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I have their Internet 1000 and a wireless line with them (which I will be switching in the near future).
1. Definitely just ask for the customer loyalty department, the normal customer service representatives will not be able to apply the appropriate discounts.
2. You need to tell them that you're not satisfied with the price and you're considering switching.
3. Be patient... it can take up to an hour to get everything sorted.
My outcome: I was able to reduce my 70/month bill to 59.99, but I also got the internet equipment fee removed (a savings of 7 dollars). So, I effectively reduced my bill to 53ish dollars a month. Additionally, I received 30 dollars in credits and a prorated bill for this month. All in all, I think that I will come out just below the 49.99 a month deal... for a year.
Note: My customer loyalty rep said that the rate was good for one year, then I will jump to the 99.99. So, I told her we will talk in a year, haha.
Forgot to add: HBO Max for a year.. which is really nice.
Tried calling to continue order and they claimed to have no info on my order or why I got the message. They wanted to run my credit AGAIN in order to try and set up service.
Hit me with a hard inquiry but no reasoning telling me why I could not proceed with my online order.
I've had nothing but positive experiences dealing with AT&T U-Verse for TV/Internet since switching from Spectrum (which was terrible).
Total under $55
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Bye bye cable.
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