iPhone SE (64 GB) and 6 mo. of 3 GB/mo data, unlimited talk & text: $399 at RedPocket $399.02

Phone also remains locked to RedPocket for a full year. They usually sell their iPhones with GSMA only plans.

As much as I've had good experiences and tried to defend this company in the past, I need to share my recent experience with them. Daughter ordered and paid for an iphone 11 last week. They shipped an iphone XR. Still trying to deal with getting a return label and exchange.

That's a big enough mistake they should handle it quickly, but that has not been the case. Live chat told us to contact email support instead. Then asked to take a picture of what we received. Then asked to give them the IMEI, which was in the picture they asked for. She currently has no phone, and Redpocket's customer service is ruining any goodwill I had towards them.

Quote from siryoink : As much as I've had good experiences and tried to defend this company in the past, I need to share my recent experience with them. Daughter ordered and paid for an iphone 11 last week. They shipped an iphone XR. Still trying to deal with getting a return label and exchange. That's a big enough mistake they should handle it quickly, but that has not been the case. Live chat told us to contact email support instead. Then asked to take a picture of what we received. Then asked to give them the IMEI, which was in the picture they asked for. She currently has no phone, and Redpocket's customer service is ruining any goodwill I had towards them.

Please send us a DM so we can assist with the issue at hand.

Quote from Red-PocketD : Please send us a DM so we can assist with the issue at hand.

This did eventually agree to send a replacement, after multiple times providing proof that we did, in fact, order an iPhone 11. XR has been returned. Will update post when/if correct device arrives.

Quote from Red-PocketD : Please send us a DM so we can assist with the issue at hand.

I got in on the iphone se 299$ deal from may that came with the 3gb lte plan for 180 days but its only giving me 3gb and cutting off my internet after its done rather then bump me down to 2g. Ive called a couple times and haven't been able to fix it. Also noticed today that redpocket put me on a subscription and it looks like i will be autorenewed after my free 6 months. I never requested that.